scholarly journals Relationship Between Job-related Affective States and Job Attitudes: Mediating Effects of Emotional Labor

2014 ◽  
Vol 15 (8) ◽  
pp. 4930-4941 ◽  
Author(s):  
Hwang-Sung Jae ◽  
Yoonjung Baek ◽  
Boyoung Kim
Keyword(s):  
Emotional Labor ◽  
Job Attitudes ◽  
Affective States ◽  
Mediating Effects

The effects of mindfulness on burnout

2019 ◽  
Vol 32 (2) ◽  
pp. 135-162
Author(s):  
YoungMi Song ◽  
WanSuk Gim
Keyword(s):  
Emotional Labor ◽  
Mindfulness Meditation ◽  
Future Research ◽  
Direct Effects ◽  
Mediating Effects ◽  
Surface Acting ◽  
Research Directions ◽  
Deep Acting ◽  
Care Givers ◽  
Future Research Directions

The purpose of this study is to test how emotional labor is affected by the tow emotional labor strategies for burnout. To do this, the parallel mediating effects of surface acting and deep acting are verified in relation to mindfulness and burnout on survey data of 235 care-givers. The result shows that not only direct effects of mindfulness reducing burnout, but also indirect effects through differential mediation to increase deep acting and reduce surface acting. While mindfulness is reducing the burnout, the decrease in surface acting is found to have a greater effect than the increase in deep acting. In addition, we examine the relative influence of attention and attitude factors of mindfulness on the emotional labor strategies and burnout, and discuss the proposal for mindfulness meditation training and future research directions.

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