scholarly journals An Assessment of the Risk of Service Supplier Bankruptcies as a Cybersecurity Threat

2021 ◽  
Author(s):  
Rebecca Parry
Keyword(s):  
Cloud Computing ◽  
Computer Science ◽  
Service Provider ◽  
Service Providers ◽  
Cloud Service ◽  
Business Failure ◽  
Market Conditions ◽  
Cloud Service Provider ◽  
Technology Service

Behind technology service suppliers lie companies that are subject to the risk of business failure due to market conditions and trading risks. Such failures could suddenly stop customers accessing services or content, with potentially devastating business and personal impacts, given the rising importance of digital economies. The risk can be illustrated by reference to cloud computing insolvencies but similar issues may affect other service providers. The insolvency of a cloud service provider would be likely to present problems of access to infrastructure, platforms, services and data and insolvency laws are not always designed to enable a managed closedown of a business, which would be needed to enable replacement services to be sourced and data recovered. This cybersecurity risk has barely been touched upon in literature, since it lies at the intersection between law and computer science, both areas requiring high levels of specialist understanding, and this chapter is part of initial attempts to identify the threats presented.

An Analysis on the Terms and Conditions of the Clickwrap Agreement and the Benefits of Maintaining the Click Wrap Agreement in Cloud Computing

2022 ◽  
pp. 205-224
Author(s):  
Dhiviya Ram
Keyword(s):  
Cloud Computing ◽  
Service Provider ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
End User ◽  
Cloud Service Provider ◽  
Novel Approach ◽  
Cloud Service Providers ◽  
Provider Perspective

One of the most unique forms of contracting is apparent in cloud computing. Cloud computing, unlike other conventional methods, has adopted a different approach in the formation of binding contract that will be used for the governance of the cloud. This method is namely the clickwrap agreement. Click wrap agreement follows a take it or leave it basis in which the end users are provided with limited to no option in terms of having a say on the contract that binds them during the use of cloud services. The terms found in the contract are often cloud service provider friendly and will be less favourable to the end user. In this article, the authors examine the terms that are often found in the cloud computing agreement as well as study the benefit that is entailed in adopting this contracting method. This chapter has undertaken a qualitative study that comprises interviews of cloud service providers in Malaysia. Hence, this study is a novel approach that also provides insight in terms of the cloud service provider perspective regarding the click wrap agreement.

scholarly journals Analyzing the Important Factors for Cloud Service Provider Selection among the IT firms in Turkey

2016 ◽  
Author(s):  
Ediz Şaykol ◽  
Ayşe Seçil Başer ◽  
Kazim Sari
Keyword(s):  
Information Technology ◽  
Cloud Computing ◽  
Service Provider ◽  
Service Providers ◽  
Positive Impact ◽  
Cloud Service ◽  
Performance Level ◽  
Cloud Service Provider

Cloud computing, as being one of the trendy topics, provides mechanisms for the companies to meet all the information technology and management requirements at a desired performance level with reduced upfront investments. From the economical perspective, it creates a positive impact by helping them focus on their own business. With this positive impact, it causes a huge increase on the number of user firms, and many service providers try to provide solutions based on the user firms’ needs. There are studies on identifying the factors that are used in selecting cloud service solutions in the literature. Having examined the pivotal points among the Information Technology (IT) sector in Turkey, we conducted a survey among the managers of various firms to gather information about their cloud service provider and the factors that provision their choice. Since that decision is very strategic, and once decided it is very hard to alter, it is worth analyzing the set of factors that are used in the survey further in order to identify the most important ones and help new companies for their selection. We provide statistical evaluations based on the results of the survey in this study.

scholarly journals Dear Cloud, I Think We Have Trust Issues: Cloud Computing Contracts and Trust

2020 ◽  
pp. 21-42
Author(s):  
Theo Lynn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Standard Form ◽  
Cloud Service ◽  
Contract Law ◽  
Cloud Service Provider ◽  
Internet Users ◽  
Cloud Service Providers ◽  
The Relationship ◽  
Dominant Paradigm

Abstract Cloud computing is the dominant paradigm in modern computing, used by billions of Internet users worldwide. It is a market dominated by a small number of hyperscale cloud service providers. The overwhelming majority of cloud customers agree to standard form click-wrap contracts, with no opportunity to negotiate specific terms and conditions. Few cloud customers read the contracts that they agree to. It is clear that contracts in cloud computing are primarily an instrument of control benefiting one side, the cloud service provider. This chapter provides an introduction to the relationship between psychological trust, contracts and contract law. It also offers an overview of the key contract law issues that arise in cloud computing and introduces some emerging paradigms in cloud computing and contracts.

scholarly journals ALGORITHM FOR TASK CONSOLIDATION IN CLOUD COMPUTING: A COMPARATIVE SURVEY

2018 ◽  
Vol 6 (5) ◽  
pp. 340-345
Author(s):  
Rajat Pugaliya ◽  
Madhu B R
Keyword(s):  
Cloud Computing ◽  
Energy Consumption ◽  
Resource Utilization ◽  
Service Provider ◽  
Virtual Machines ◽  
Cloud Service ◽  
Cloud Service Provider ◽  
Dynamic Task ◽  
Main Challenge ◽  
High Level

Cloud Computing is an emerging field in the IT industry. Cloud computing provides computing services over the Internet. Cloud Computing demand increasing drastically, which has enforced cloud service provider to ensure proper resource utilization with less cost and less energy consumption. In recent time various consolidation problems found in cloud computing like the task, VM, and server consolidation. These consolidation problems become challenging for resource utilization in cloud computing. We found in the literature review that there is a high level of coupling in resource utilization, cost, and energy consumption. The main challenge for cloud service provider is to maximize the resource utilization, reduce the cost and minimize the energy consumption. The dynamic task consolidation of virtual machines can be a way to solve the problem. This paper presents the comparative study of various task consolidation algorithms.

Trust Management in Cloud Computing

2019 ◽  
pp. 1686-1711
Author(s):  
Vijay L. Hallappanavar ◽  
Mahantesh N. Birje
Keyword(s):  
Cloud Computing ◽  
Service Provider ◽  
Management System ◽  
Trust Management ◽  
Service Providers ◽  
Cloud Service ◽  
Network Access ◽  
Trust Value ◽  
Trust Management System ◽  
Computing Services

Cloud computing is a model for enabling everywhere, suitable, on-demand network access. There are a number of challenges to provide cloud computing services and to accomplish this, it is necessary to establish trust across the cloud, between the user and the service provider. It is becoming increasingly complex for cloud users to make distinction among service providers offering similar kinds of services. There must be some mechanisms in the hands of users to determine trustworthiness of service providers so that they can select service providers with confidence and with some degree of assurance that service provider will not behave unpredictably or maliciously. An effective trust management system helps cloud service providers and consumers reap the benefits brought about by cloud computing technologies. Hence the objective of this chapter is to describe existing mechanisms that are used to determine a trust worthiness of a cloud service, various models that are used for calculating a trust value and method to establish trust management system.

The Role of Value Facilitation Regarding Cloud Service Provider Profitability in the Cloud Ecosystem

2018 ◽  
pp. 121-142 ◽  
Author(s):  
Alexander Herzfeldt ◽  
Sebastian Floerecke ◽  
Christoph Ertl ◽  
Helmut Krcmar
Keyword(s):  
Service Provider ◽  
Positive Relationship ◽  
Service Providers ◽  
Cloud Service ◽  
Growth Strategies ◽  
Cloud Service Provider ◽  
Cloud Technologies ◽  
The Relationship ◽  
Explorative Interviews

With the increasing maturity of cloud technologies and the growing demand from customers, the cloud computing ecosystem has been expanding continuously with both incumbents and new entrants, whereby it has become more distributed and less transparent. For cloud service providers previously focusing on growth strategies, it is now necessary to shift the attention to providing service efficiently, as well as profitably. Based on 14 explorative interviews with cloud service experts, the relationship between cloud service provider profitability and value facilitation, which stands for the capability to build up resources in advance of future customer engagements, is investigated. The results indicate a positive relationship between cloud service profitability and value facilitation and deliver valuable insights for both researchers and practitioners. In particular, guidelines on how to design profitable cloud service offerings are discussed.

The Role of Value Facilitation Regarding Cloud Service Provider Profitability in the Cloud Ecosystem

2021 ◽  
pp. 789-810
Author(s):  
Alexander Herzfeldt ◽  
Sebastian Floerecke ◽  
Christoph Ertl ◽  
Helmut Krcmar
Keyword(s):  
Service Provider ◽  
Positive Relationship ◽  
Service Providers ◽  
Cloud Service ◽  
Growth Strategies ◽  
Cloud Service Provider ◽  
Cloud Technologies ◽  
The Relationship ◽  
Explorative Interviews

With the increasing maturity of cloud technologies and the growing demand from customers, the cloud computing ecosystem has been expanding continuously with both incumbents and new entrants, whereby it has become more distributed and less transparent. For cloud service providers previously focusing on growth strategies, it is now necessary to shift the attention to providing service efficiently, as well as profitably. Based on 14 explorative interviews with cloud service experts, the relationship between cloud service provider profitability and value facilitation, which stands for the capability to build up resources in advance of future customer engagements, is investigated. The results indicate a positive relationship between cloud service profitability and value facilitation and deliver valuable insights for both researchers and practitioners. In particular, guidelines on how to design profitable cloud service offerings are discussed.

SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services

2013 ◽  
Vol 660 ◽  
pp. 196-201 ◽  
Author(s):  
Muhammad Irfan ◽  
Zhu Hong ◽  
Nueraimaiti Aimaier ◽  
Zhu Guo Li
Keyword(s):  
Cloud Computing ◽  
Computer Science ◽  
Service Providers ◽  
Service Level Agreement ◽  
Cloud Service ◽  
Service Level ◽  
Cloud Services ◽  
Computing Services ◽  
Cloud Service Providers ◽  
Cloud Computing Services

Cloud Computing is not a revolution; it’s an evolution of computer science and technology emerging by leaps and bounds, in order to merge all computer science tools and technologies. Cloud Computing technology is hottest to do research and explore new horizons of next generations of Computer Science. There are number of cloud services providers (Amazon EC2), Rackspace Cloud, Terremark and Google Compute Engine) but still enterprises and common users have a number of concerns over cloud service providers. Still there is lot of weakness, challenges and issues are barrier for cloud service providers in order to provide cloud services according to SLA (Service Level agreement). Especially, service provisioning according to SLAs is core objective of each cloud service provider with maximum performance as per SLA. We have identified those challenges issues, as well as proposed new methodology as “SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services”. Currently, cloud service providers are using “orchestrations” fully or partially to automate service provisioning but we are trying to integrate and drive orchestration flows from SLAs. It would be new approach to provision cloud service and deliver cloud service as per SLA, satisfying QoS standards.

scholarly journals An Improved CoCoSo Method with a Maximum Variance Optimization Model for Cloud Service Provider Selection

2020 ◽  
Vol 31 (4) ◽  
pp. 411-424
Author(s):  
Han Lai ◽  
Huchang Liao ◽  
Zhi Wen ◽  
Edmundas Kazimieras Zavadskas ◽  
Abdullah Al-Barakati
Keyword(s):  
Service Provider ◽  
Optimization Model ◽  
Service Providers ◽  
Service Selection ◽  
Cloud Service ◽  
Careful Analysis ◽  
Cloud Services ◽  
Cloud Service Provider ◽  
Maximum Variance ◽  
Cloud Service Providers

With the rapid growth of available online cloud services and providers for customers, the selection of cloud service providers plays a crucial role in on-demand service selection on a subscription basis. Selecting a suitable cloud service provider requires a careful analysis and a reasonable ranking method. In this study, an improved combined compromise solution (CoCoSo) method is proposed to identify the ranking of cloud service providers. Based on the original CoCoSo method, we analyze the defects of the final aggregation operator in the original CoCoSo method which ignores the equal importance of the three subordinate compromise scores, and employ the operator of “Linear Sum Normalization” to normalize the three subordinate compromise scores so as to make the results reasonable. In addition, we introduce a maximum variance optimization model which can increase the discrimination degree of evaluation results and avoid inconsistent ordering. A numerical example of the trust evaluation of cloud service providers is given to demonstrate the applicability of the proposed method. Furthermore, we perform sensitivity analysis and comparative analysis to justify the accuracy of the decision outcomes derived by the proposed method. Besides, the results of discrimination test also indicate that the proposed method is more effective than the original CoCoSo method in identifying the subtle differences among alternatives.

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