Structural Relationship between Dimensions of Psychological Empowerment, Customer Oriented Behaviour and Job Satisfaction of Employees in Public Sector Banks

2019 ◽  
Vol 10 (11) ◽  
pp. 101
Author(s):  
E. Sharanya ◽  
K. Vasanthi Kumari
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Psychological Empowerment ◽  
Structural Relationship ◽  
Public Sector Banks

scholarly journals The Level of Employees Job Satisfaction in Public Sector Bank, With Special Reference to SBI Banks in Rayalaseema Division

2019 ◽  
Vol 8 (2) ◽  
pp. 227-229
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Banking Sector ◽  
Work Force ◽  
Public Sector Banks ◽  
Employee Job Satisfaction ◽  
Key Factor ◽  
Established Fact ◽  
The Relationship ◽  
Bank Employee

In any business organization job satisfaction is important key factor for reduction in employees. It is an established fact that the success of any organization depends on the satisfaction of its work force. Employees regarding their satisfaction, it is a widely believed that employees participation affects employees job satisfaction. The employees are productivity and they all can create competitive advantage for the organization. The present study investigates the relationship between employee participation and job satisfaction in banking sector. For the purpose of study the data was collected from SBI bank employee job satisfaction, public sector banks one of the leading Bank from SBI banks in Rayalaseema Division Andhra Pradesh. In their recent scenario especially after globalization, Customers attrition is very high especially public sector banks to private sector banks. One of the reasons for the higher attrition is the poor banking services. Hence every commercial bank attempts to make their employees satisfied in their job and tries to attract more customers.A satisfied and happy and hardworking employee is the biggest asset of any organization, including banking sector also.

scholarly journals Impact of Work Life Balance and Stress Management on Job Satisfaction among the Working Women in Public Sector Banks

2014 ◽  
Vol 26 ◽  
pp. 63-70 ◽  
Author(s):  
Rajesh K. Yadav ◽  
Shriti Singh Yadav
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Stress Management ◽  
Working Women ◽  
Secondary Data ◽  
Work Life ◽  
Work Life Balance ◽  
Life Balance ◽  
Public Sector Banks ◽  
Women Employees

In today’s competitive environment, work life balance and stress management for women employees is highly desirable and if there is no job satisfaction and regularity in life, it can create a problem for working women. Stress of work life balance is seen in every corner of the world which occurs to everyone. It becomes critical when there is no job satisfaction. Work life balance requires, getting stability between professional work and personal work, so that it reduces friction between official and domestic life. The final performance of any organization depends on the performance of its employees, which in turn depends on several factors. These factors can be related to job satisfaction. An empirical study is conducted among the working women of public sector banks with the purpose of assessing impact of work life balance and stress management on job satisfaction. Secondary data is used to understand and conclude the study. Observation during the study suggests that WLB and Stress management can be achieved by the factors responsible for job satisfaction such as: encouraging social groups, accommodating working conditions, mentally challenging work, impartial rewards and employee oriented policies etc. To conclude the study, it is suggested that Work-Life Balance and stress management is not a problem to be solved, it is a constant issue to be managed.

Exploring the Nexus Between Internal Branding and Front-line Employees Performance in Indian Public Sector Banks: Serial Mediation Approach

2021 ◽  
pp. 097226292110393
Author(s):  
V. Madhusudhan Goud ◽  
Sheena
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Organizational Citizenship ◽  
Work Engagement ◽  
Employee Performance ◽  
Front Line ◽  
Internal Branding ◽  
Mediation Effects ◽  
Public Sector Banks ◽  
Serial Mediation

This research investigates the underpinning mechanism stating how internal branding influences front-line employee performance. Specifically, it investigates the mediation and serial mediation effects of work engagement and job satisfaction between internal branding and organizational citizenship behaviours towards customers (OCBC) from 623 front-line employees within public sector banks of India. Results indicate that work engagement and job satisfaction fully and serially mediate between internal branding and OCBC. Job satisfaction only fully mediates the link between internal branding and OCBC. The research provides valuable insights to academicians and bank managers to adopt internal branding and leverage OCBC through work engagement and job satisfaction.

Exploring the mediating role of work engagement between the linkages of job characteristics with organizational engagement and job satisfaction

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alka Rai ◽  
Sunil Maheshwari
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Work Engagement ◽  
Job Characteristics ◽  
Content Type ◽  
Psychological Conditions ◽  
Mediating Role ◽  
Public Sector Banks ◽  
Organizational Engagement ◽  
Job Characteristics Model

Purpose The purpose of this study is to empirically test a hypothesized model establishing job characteristics as an antecedent of work engagement leading to job satisfaction and organizational engagement of employees working with public sector banks (PSBs) in India. Design/methodology/approach Based on responses to a survey questionnaire by a sample of 622 Scale I employees of Indian PSBs, the hypothesized mediation model was tested with SPSS macro (Preacher and Hayes, 2004). Findings The testing of hypotheses established that job characteristics positively influence work engagement, organizational engagement and job satisfaction. The full mediation by work engagement between the relationships of job characteristics with job satisfaction and organizational engagement is established after the testing of mediation hypotheses. Practical implications Jobs of banks (especially in the public sector) are recommended to be enriched with more emphasis on offering employees with identifiable and significant tasks that have autonomy in decision-making and feedback. PSBs should also focus on developing a positive perception of employees toward job design, to increase their levels of job satisfaction and organizational engagement through engaging them with work. Originality/value The contribution of this study should be understood in many ways. First, the study has introduced work engagement as a mediator in the study model (between job characteristics and job satisfaction) replacing the three psychological conditions (i.e. experienced meaningfulness, experienced responsibility and knowledge of results) of job characteristics model. Further, the main contribution of this study is the exploration of the linkage between work engagement and organizational engagement. The relationship between these two forms of engagement (i.e. work and organization) has been very rarely investigated in the literature. Finally, this study has attempted to hypothesize a model proposing work engagement as a mediator between the job characteristics and organization engagement which does not seem to be studied so far.

scholarly journals Impact of Job Satisfaction on Organizational Citizenship Behaviour Mediated by Organizational Commitment in Public Sector Banks

2021 ◽  
Vol 12 (5) ◽  
pp. 1609-1615
Author(s):  
Anand Karuna, Et. al.
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Public Sector ◽  
Organizational Effectiveness ◽  
Organizational Citizenship ◽  
Employee Performance ◽  
Job Roles ◽  
Public Sector Banks ◽  
Correlation And Regression Analysis ◽  
Bank Employees

The purpose of this paper is to investigates the extent that impact of job satisfaction on organizational citizenship behaviour mediated by organizational commitment in public sector banks. In past decades organizational citizenship behaviour developed a significant concept in the field a of management and psychology and established an inordinate transaction of consideration in the literature. Job satisfaction is an essential aspect of employee performance and success. Employees who are satisfied will go much beyond their job roles and this will improve organizational effectiveness. The sample size is 309 and data was collected from public sector bank employees through questionnaire. Correlation and regression analysis both were used to test the hypotheses in this study. All the present variables in this research were found to be expressively associated with each other.

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