scholarly journals IOT-ENABLED KNOWLEDGE SHARING-BASED COLLABORATIVE SOFTWARE MAINTENANCE DESIGN APPROACH

2015 ◽  
Vol 6 (2) ◽  
pp. 163-186
Author(s):  
Rui-Yang Chen
Keyword(s):  
Knowledge Sharing ◽  
Software Maintenance ◽  
Design Approach ◽  
Collaborative Software

Identifying Knowledge Flows in Communities of Practice

2011 ◽  
pp. 210-217 ◽  
Author(s):  
Oscar M. Rodriguez-Elias ◽  
Ana I. Martinez-Garcia ◽  
Aurora Vizcaino ◽  
Jesús Favela ◽  
Mario Piattini
Keyword(s):  
Communities Of Practice ◽  
Knowledge Sharing ◽  
Software Maintenance ◽  
Qualitative Methodology ◽  
Knowledge Flows ◽  
Lessons Learned ◽  
Future Research ◽  
Management Tools ◽  
The People ◽  
Common Domain

Knowledge sharing is a collective process where the people involved collaborate with others in order to learn from them (Huysman & de Wit, 2000). This kind of collaboration creates groups of people with common interest called communities of practice where each member contributes knowledge about a common domain (Wenger, 1998). Communities of practice enable its members to benefit from the knowledge of each other (Fontaine & Millen, 2004). To achieve this, different techniques and technologies can be used, such as shared documentation, groupware tools, lessons learned systems, and so forth. Therefore, to increase and improve knowledge sharing in communities of practice, it is important to study the mechanisms used by a particular community and understand how the knowledge flows through its members (Guizzardi, Perini & Dignum, 2003). This article presents a qualitative approach for studying and understanding how knowledge flows in communities of practice within organizations. The goal is to provide a methodological guide for obtaining useful information for the development of knowledge management tools for supporting knowledge flows in these communities. The content of the article is organized as follows. First the importance of supporting knowledge flows in communities of practice is highlighted. Then, a qualitative methodology for identifying knowledge flows in communities of practice is described, followed by some examples from a study conducted in the field of software maintenance. Finally, we present our conclusions of this work and future research.

Investigating Reputation in Collaborative Software Maintenance: A Study Based on Systematic Mapping

2016 ◽  
pp. 615-627 ◽  
Author(s):  
Cláudio Augusto S. Lélis ◽  
Marco Antônio P. Araújo ◽  
José Maria N. David ◽  
Glauco de F. Carneiro
Keyword(s):  
Software Maintenance ◽  
Systematic Mapping ◽  
Collaborative Software

scholarly journals Managing Knowledge in Collaborative Software Maintenance Environment

10.5772/9558 ◽  
2010 ◽  
Author(s):  
Mohd Zali Mohd Nor ◽  
Rusli Abdullah ◽  
Masrah Azrifah Azmi Murad ◽  
Mohd Hasan
Keyword(s):  
Software Maintenance ◽  
Collaborative Software

scholarly journals Capturing Information Needs of Care Providers to Support Knowledge Sharing and Distributed Decision Making

2012 ◽  
Vol 03 (01) ◽  
pp. 1-13 ◽  
Author(s):  
L. Zach ◽  
Y. An ◽  
P. Dalrymple ◽  
M. Rogers
Keyword(s):  
Health Care ◽  
Decision Making ◽  
Knowledge Sharing ◽  
Health Information ◽  
Information Needs ◽  
Design Approach ◽  
Care Providers ◽  
Distributed Decision Making ◽  
Wide Range ◽  
Distributed Decision

SummaryBackground: This paper reports on work carried out to elicit information needs at a trans-disciplinary, nurse-managed health care clinic that serves a medically disadvantaged urban population. The trans-disciplinary model provides a “one-stop shop” for patients who can receive a wide range of services beyond traditional primary care. However, this model of health care presents knowledge sharing challenges because little is known about how data collected from the non-traditional services can be integrated into the traditional electronic medical record (EMR) and shared with other care providers. There is also little known about how health information technology (HIT) can be used to support the workflow in such a practice.Objectives: The objective of this case study was to identify the information needs of care providers in order to inform the design of HIT to support knowledge sharing and distributed decision making.Methods: A participatory design approach is presented as a successful technique to specify requirements for HIT applications that can support a trans-disciplinary model of care.Results: Using this design approach, the researchers identified the information needs of care providers working at the clinic and suggested HIT improvements to integrate non-traditional information into the EMR. These modifications allow knowledge sharing among care providers and support better health decisions.Conclusions: We have identified information needs of care providers as they are relevant to the design of health information systems. As new technology is designed and integrated into various workflows it is clear that understanding information needs is crucial to acceptance of that technology.

KMS components for collaborative software maintenance – a pilot study

2010 ◽  
Author(s):  
Mohd Zali Mohd Nor ◽  
Rusli Abdullah ◽  
Masrah Azrifah Azmi Murad ◽  
Mohd Hassan Selamat ◽  
Azrilah A Aziz
Keyword(s):  
Pilot Study ◽  
Software Maintenance ◽  
Collaborative Software

Identifying Knowledge Flows in Communities of Practice

2011 ◽  
pp. 841-849
Author(s):  
Oscar M. Rodriguez-Elias ◽  
Ana I. Martinez-Garcia ◽  
Aurora Vizcaino ◽  
Jesu´s Favela ◽  
Mario Piattini
Keyword(s):  
Communities Of Practice ◽  
Knowledge Sharing ◽  
Software Maintenance ◽  
Qualitative Methodology ◽  
Knowledge Flows ◽  
Lessons Learned ◽  
Future Research ◽  
Management Tools ◽  
The People ◽  
Common Domain

Knowledge sharing is a collective process where the people involved collaborate with others in order to learn from them (Huysman & de Wit, 2000). This kind of collaboration creates groups of people with common interest called communities of practice where each member contributes knowledge about a common domain (Wenger, 1998). Communities of practice enable its members to benefit from the knowledge of each other (Fontaine & Millen, 2004). To achieve this, different techniques and technologies can be used, such as shared documentation, groupware tools, lessons learned systems, and so forth. Therefore, to increase and improve knowledge sharing in communities of practice, it is important to study the mechanisms used by a particular community and understand how the knowledge flows through its members (Guizzardi, Perini & Dignum, 2003). This article presents a qualitative approach for studying and understanding how knowledge flows in communities of practice within organizations. The goal is to provide a methodological guide for obtaining useful information for the development of knowledge management tools for supporting knowledge flows in these communities. The content of the article is organized as follows. First the importance of supporting knowledge flows in communities of practice is highlighted. Then, a qualitative methodology for identifying knowledge flows in communities of practice is described, followed by some examples from a study conducted in the field of software maintenance. Finally, we present our conclusions of this work and future research.

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