Local governments are responsible for financing and providing an array of public services ranging from police, fire, and emergency medical services to streets, parks, and water. Two mechanisms, civic structure and interlocal collaboration, have the potential to solve the problem of providing high–quality public services in the face of declining resources and increasing needs. We find that civic structure—citizen engagement in solving public problems—is positively and strongly associated with perceived quality of small town public services. Although many rural towns have entered into service agreements with other local governments, this approach is not significantly associated with citizen ratings of overall service quality. Citizens seem to prefer their local government directly providing police services rather than entering into interlocal agreements. This suggests that leaders and heads of departments providing public services need to carefully assess which services are most appropriately shared across governments to achieve cost savings and which support sense of community and would be better provided directly.
