Now no one doubts the need to build a distance learning support system in an educational organization. The article points out the problems of using distance educational technologies in the implementation of family education, associated with the technical equipment of families, methodological support for learning, as well as the availability of educational resources, such as teachers, curators, psychologists. The experience of the stage-by-stage construction of a system of interaction between specialists involved in the educational process, as well as interaction between specialists of pedagogical university, school personnel and a family with children of different ages is considered. Based on the conditions listed above, mandatory adaptation and optimization of distance learning in conditions of family isolation is required, taking into account each presented age of children, as well as the level of training of parents.