Job Experiences of Personal Assistants Employed in a Consumer-Directed Personal Assistance Services Programs

2004 ◽  
Vol 29 (5) ◽  
pp. 174-179 ◽  
Author(s):  
Mary J. Clark ◽  
Kristofer J. Hagglund ◽  
Brian J. Stout
Keyword(s):  
Personal Assistance ◽  
Personal Assistance Services ◽  
Job Experiences ◽  
Personal Assistants

Barriers and Satisfaction Associated with Personal Assistance Services: Results of Consumer and Personal Assistant Focus Groups

2005 ◽  
Vol 25 (2) ◽  
pp. 66-74 ◽  
Author(s):  
Sandra J. Matsuda ◽  
Mary J. Clark ◽  
Laura H. Schopp ◽  
Kristofer J. Hagglund ◽  
Emily K. Mokelke
Keyword(s):  
Spinal Cord ◽  
Focus Groups ◽  
Spinal Cord Injuries ◽  
Training Programs ◽  
Future Research ◽  
Personal Assistance ◽  
Personal Assistance Services ◽  
Personal Assistant ◽  
Personal Assistants

The work of personal assistants is crucial to the quality of life, health, and participation of consumers with spinal cord injuries. The purpose of this study was to describe the barriers and satisfaction experienced by consumers and personal assistants. Transcripts were taken from five focus groups conducted with 24 consumers with spinal cord injuries and 15 personal assistants. Results revealed that both groups experienced problems with the consumer and personal assistant relationship, inadequate reimbursement, and restrictive policies. Satisfaction was experienced when a positive working relationship existed for both groups. Assistants derived satisfaction from the altruistic nature of their work. Future research is needed to identify the most effective methods for personal assistant recruitment, training, and retention. Specific methods to be tested include increasing personal assistant reimbursement, providing training programs for both consumers and assistants, and increasing the flexibility of personal assistance services policies.

scholarly journals Personal Assistance Services (PAS) for Workers with Disabilities: Views and Experiences of Rehabilitation Service Providers

2007 ◽  
Vol 27 (3) ◽  
Author(s):  
Sita Misra ◽  
Louis E. Orslene ◽  
Richard T. Walls
Keyword(s):  
Daily Living ◽  
Service Providers ◽  
Mail Survey ◽  
People With Disabilities ◽  
Rehabilitation Service ◽  
Personal Assistance ◽  
Work Related ◽  
Personal Assistance Services ◽  
Strong Positive Relationship ◽  
Personal Assistants

Personal Assistance Services (PAS) are defined as person-to-person services to assist people with disabilities with tasks they would perform if they did not have a disability. Traditionally, these services have focused on health care and activities of daily living. There has been minimal use of PAS in promoting employment and economic independence of people with disabilities. Research was conducted to determine the experiences and perceptions of rehabilitation service providers on the provision of PAS in the workplace. The study focused on (a) the definitional problems surrounding workplace PAS, (b) accessibility to PAS at the workplace, and (c) availability of resources (money and trained personal assistants). Views and experiences of rehabilitation service providers obtained through focus groups and a mail survey are presented. The rehabilitation service providers indicated that the success of providing PAS depended on establishing a strong, positive relationship with employers. Barriers to providing work-related PAS included lack of qualified assistants, transportation, and employers' lack of understanding of PAS.

The current state of personal assistance services: Implications for policy and future research

2004 ◽  
Vol 19 (2) ◽  
pp. 115-120 ◽  
Author(s):  
Kristofer J. Hagglund ◽  
Mary J. Clark ◽  
Emily K. Mokelke ◽  
Brian J. Stout
Keyword(s):  
Future Research ◽  
Personal Assistance ◽  
Personal Assistance Services ◽  
Current State

A comparison of consumer-directed and agency-directed personal assistance services programmes

2004 ◽  
Vol 26 (9) ◽  
pp. 518-527 ◽  
Author(s):  
Kristofer J Hagglund ◽  
Mary J Clark ◽  
Janet E Farmer ◽  
Ashley K Sherman
Keyword(s):  
Personal Assistance ◽  
Personal Assistance Services

Focus Group Study of Ethnically Diverse Low-Income Users of Paid Personal Assistance Services

2009 ◽  
Vol 28 (1) ◽  
pp. 24-44 ◽  
Author(s):  
Joseph T. Mullan ◽  
Brian R. Grossman ◽  
Mauro Hernandez ◽  
Alice Wong ◽  
Rani Eversley ◽  
...  
Keyword(s):  
Focus Group ◽  
Low Income ◽  
Ethnically Diverse ◽  
Focus Group Study ◽  
Personal Assistance ◽  
Personal Assistance Services
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