BACKGROUND
The COVID-19 pandemic has had a significant impact on various sectors and industries around the world. Globally, healthcare workers and first responders have found themselves faced with unprecedented challenges, both within and outside of the workplace.
OBJECTIVE
The purpose of this research was to identify and explore the complex mental health outcomes resulting from the various new challenges experienced by healthcare workers and first responders during the COVID-19 pandemic.
METHODS
A phenomenological qualitative study was conducted in an effort to understand the mental health outcomes resulting from the various challenges and barriers faced while working during the pandemic. A total of 31 healthcare workers and first responders were interviewed.
RESULTS
The mental health outcomes described were not isolated to increased stress and anxiety; participants also described complex experiences, perspectives, and feelings related to guilt, stoicism, helplessness, fear, and anger. This paper adds to the current body of literature by further exploring the personal experiences and perspectives of healthcare workers and first responders related to these complex mental health outcomes.
CONCLUSIONS
Continued exploration, understanding, and awareness is needed in order to continue working towards addressing these outcomes and offering potential solutions.