Stakeholder Engagement and Environmental Practice Adoption: The Mediating Role of Process Management Practices

2016 ◽  
Vol 25 (1) ◽  
pp. 92-110 ◽  
Author(s):  
Suresh Kumar Jakhar
2010 ◽  
Vol 10 (1) ◽  
pp. 59-76 ◽  
Author(s):  
Jiqin Han ◽  
S.W.F. (Onno) Omta ◽  
Jacques Trienekens ◽  
Ron Kemp

One of the main concerns in companies is quality management and its relationship to firm performance. Recently a growing interest in research is the important role of the business environment in the competitive strategy choices of companies. By proposing a conceptual framework for a general model that explains the quality management practices-firm performance link and the business environment-firm performance link, we test the moderating role of competitive strategy in the two links empirically. A survey was conducted of 229 pork-processing firms in the emerging economy of China. We find that specific quality management practices contributing to higher performance include in-company quality management, supplier quality management, employee involvement in quality management and process management, while quality design and customer quality management are not included. Findings also indicate that the business environment (government support in our research) has a positive relationship to firm performance. Competitive strategy only strengthens the relationship between firm performance and quality design, process management, supplier quality management and customer quality management.


Author(s):  
Julian Paul Sidin ◽  
Zakariya Belkhamza

The relationship between knowledge management practices and quality production has not received much attention. The objective of this paper is twofold. The first objective is to investigate this relationship in the Malaysian manufacturing and service firms. The second objective is to investigate the mediating role of these firms' innovation on this relationship. Six hypothesised relationships were tested using a sample of 201 manufacturing and service firms in Malaysia. The results show that the two dimensions of knowledge management have a significant positive effect on quality production. Furthermore the results showed that innovation does not mediate the relationship between knowledge management and quality production. The implications of the study as well as suggestions for future studies are also discussed.


2020 ◽  
Vol 29 (8) ◽  
pp. 3025-3037
Author(s):  
María Consuelo Pucheta‐Martínez ◽  
Inmaculada Bel‐Oms ◽  
Lúcia Lima Rodrigues

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