The quality movement

1997 ◽  
pp. 55-75 ◽  
Author(s):  
Edward J. Dickinson
Keyword(s):  
Quality Movement

Trail-Blazer Dependency – A Roadmap for the Sustainability Revolution

2020 ◽  
Vol 13 (2) ◽  
pp. 317-337
Author(s):  
Jan Kunnas
Keyword(s):  
Case Studies ◽  
Environmental Problems ◽  
Pulp And Paper ◽  
Historical Research ◽  
The Past ◽  
Success Stories ◽  
Electric Car ◽  
Major Benefit ◽  
Quality Movement

While geologists are still considering whether the Anthropocene should be accepted as a formal geological epoch, it is up to us humanists to search for ways making this human era a good one. In this article, I will examine how we can use historical research to provide such tracks based on past regularities or similarities. Positive success stories from the past can at least provide faith that we can do something about our current environmental problems. This investigation is based on two case studies: the Tesla Model S electric car, and the Swedish pulp and paper industry's transition to chlorine-free bleaching. It argues that the sustainability revolution doesn't just share similarities with the quality movement of the 1970s and 1980s, but is essentially a continuation of it. In concordance with previous megatrends, the major benefit of the sustainability revolution will be reaped by countries and companies running ahead of the curve. A new term, 'trail-blazer dependency' is introduced; by setting an example, the first-movers are opening a trail for late-comers to follow.

The pragmatist influence on managerial ideas and practices

2018 ◽  
Author(s):  
Philippe Lorino
Keyword(s):  
Community Of Inquiry ◽  
Public Institutions ◽  
Theory And Practice ◽  
Direct Influence ◽  
Practical Applications ◽  
Corporate World ◽  
Quality Movement ◽  
Reflection In Action ◽  
Process Perspective ◽  
Exploratory Inquiry

A key idea of pragmatism is the inseparability of theory and practice, thought and action. Pragmatism is said to have had few contacts with the organizational world, and few direct practical applications, except in the domain of education. In particular, the pragmatist direct influence on the managerial world is often undervalued. However, pragmatist ideas have had a significant impact on managerial doctrines and can be traced in today’s debates amongst organization practitioners. This chapter studies three of those channels: Follett’s direct or indirect (for example through Chester Barnard’s work) influence on the corporate world as well as the management of public institutions; the stream of action research and reflection-in-action, in particular Donald Schön’s work; and the development of the quality movement as an anti-Taylorian revolution, deeply influenced by pragmatist thinkers (exploratory inquiry, community of inquiry, instrumental mediations, process perspective), more recently distorted into a Taylorian revival under the “lean management” label.

Designing “Good” Jobs: Countermeasures and Controls

1974 ◽  
Vol 18 (3) ◽  
pp. 333-336
Author(s):  
Richard O. Peterson
Keyword(s):  
Human Factors ◽  
Quality Characteristics ◽  
Job Design ◽  
Social Scientists ◽  
Work Quality ◽  
Quality Movement ◽  
Direct Feedback

Social scientists and managers outside the human factors profession are encroaching upon the field of industrial job design. They insist that a job must include such “work quality” characteristics as a meaningful module, variety, employee control, use of valued skills, and direct feedback. It is easy to oppose such qualities through a series of well-accepted human factors, countermeasures and controls, each described briefly. If such opposition is not successful, it may be necessary for human factors specialists to join and become leaders of the work quality movement.

The Quality Movement

2019 ◽  
pp. 3-12
Author(s):  
William C. Culley
Keyword(s):  
Quality Movement

scholarly journals The unfulfilled promise of the quality movement

2014 ◽  
Vol 8 (1) ◽  
pp. 50-63
Author(s):  
Richard Robbins ◽  
Keyword(s):  
Quality Movement

scholarly journals Education Reform in Hong Kong

2000 ◽  
Vol 8 ◽  
pp. 24 ◽  
Author(s):  
Chris Dowson ◽  
Peter Bodycott ◽  
Allan Walker ◽  
David Coniam
Keyword(s):  
Hong Kong ◽  
Education Reform ◽  
English Language ◽  
Quality Education ◽  
Policy Initiative ◽  
Reform Initiatives ◽  
Cultural Fit ◽  
Initial Teacher Training ◽  
Quality Movement ◽  
Almost All

Since the early 1990s, the pace of educational reform in Hong Kong has accelerated and broadened to incorporate almost all areas of schooling. The reforms introduced during this period can be subsumed under what has generally been labelled the quality movement. In this paper, we review and comment on a number of policy reform initiatives in the four areas of "Quality Education," English Language Benchmarking, Initial Teacher Training and the Integration of Pupils with Special Needs into Ordinary Classrooms. Following a brief description of each policy initiative, the reforms are discussed in terms of their consistency, coherence and cultural fit.

scholarly journals Quality Management System for Contemporary Public Administration: A case study of e-Governance

2013 ◽  
Vol 2 (4) ◽  
pp. 164
Author(s):  
T. G. K. Vasista
Keyword(s):  
Quality Management ◽  
Public Administration ◽  
Information And Communication Technologies ◽  
Management System ◽  
New Technologies ◽  
Quality Management System ◽  
Organisational Change ◽  
Theoretical Argument ◽  
Quality Movement ◽  
Information And Communication

The quality movement in Public Administration is a part of reform and modernisation efforts aimed at replacing the bureaucratic model by a more citizen-oriented paradigm. Governments are considered organisations that are capable enough to quickly adopt new technologies to engage and serve constituents. While eGovernment embraces the use of information and communication technologies in public administration (combined with organisational change) to improve public services, e-governance on the other hand focuses on the idea of creating a government that is closer to the citizens it serves and more open to their participation at several levels. Research is needed on how the dynamic, competitive web culture affects citizen (and other user) demands for electronic service quality in the process of achieving customer satisfaction. The main theoretical argument behind this paper is that governments in the process of establishing quality management system in public administration should focus on working towards                             e-governance, which is citizen centric so as to create right organisational environment to achieve the effectiveness, efficiency and equity.

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