Are Mobile Apps Usable and Accessible for Senior Citizens in Smart Cities?

2019 ◽  
pp. 357-375 ◽  
Author(s):  
Elenia Carrasco Almao ◽  
Fatemeh Golpayegani
Keyword(s):  
Senior Citizens ◽  
Smart Cities ◽  
Mobile Apps

scholarly journals Experiencias y retos del uso de datos de aplicaciones móviles para la movilidad urbana

2019 ◽  
Vol 22 (1) ◽  
Author(s):  
Anna-Beatriz Sabino ◽  
Pedro Reis-Martins ◽  
Mauricio Carranza-Infante
Keyword(s):  
Big Data ◽  
Local Governments ◽  
Rio De Janeiro ◽  
Smart Cities ◽  
Mobile Apps ◽  
Sao Paulo ◽  
São Paulo ◽  
Urban Mobility ◽  
Simple Task ◽  
Use Of Data

Resumen La planeación de la movilidad urbana requiere utilización de datos masivos para apoyar la toma de decisiones y realizar proyecciones estratégicas, es así como muchos gobiernos locales no poseen la capacidad para generar los datos necesarios. Sin embargo, empresas privadas como Waze Moovit, Stava y Uber (gestores de aplicativos móviles de movilidad) tienen la capacidad de producir estos datos y, además, han demostrado su disponibilidad para compartirlos y así mejorar las condiciones de la planeación de la movilidad en las ciudades. En América del Sur, Rio de Janeiro, Sao Paulo y Medellín, son casos de ciudades que se convirtieron en ejemplos de innovación en el de uso de datos. Con base en la experiencia de estas ciudades y en encuestas aplicadas con representantes de empresas gestoras de Apps de movilidad y de gobiernos, en este artículo se propone un modelo de tres niveles para el uso de datos en beneficio de la gestión y planeación de la movilidad urbana. El modelo propuesto tiene como objetivo trazar parámetros que ayuden a las ciudades a desarrollar una visión en cuanto al potencial de los datos para generar acciones y políticas públicas de movilidad urbana.  Palabras clave: Apps de movilidad; Big Data; gestión de tráfico colaborativo; movilidad Inteligente; planificación del tránsito; planificación urbana; Smart Cities; transporte;   Abstract Urban mobility planning is included in a global scenario of increasing use of massive data to support decision making. However, many local governments do not have a structure that produces the data necessary to base their strategic projections. At the same time, private companies - such as Waze and Moovit (mobile application mobility managers) - have the ability to produce this data and, in addition, have demonstrated their availability to share them and thus improve planning conditions in cities. Nevertheless, managing this data and using it for the benefit of better urban planning and management is not a simple task. In South America, Rio de Janeiro, Sao Paulo and Medellín have overcome important obstacles in this trajectory and became examples of innovation in the use of data. Based on the experience of these cities - and on surveys conducted with representatives of mobile apps companies and governments -, this article proposes a three-level model for the use of data for the benefit of urban mobility management and planning. The proposed model is in its initial stage and aims to draw parameters that help cities to develop a vision regarding the potential of data to generate actions and public policies of urban mobility. Keywords: Mobility apps; Big data; collaborative traffic management; Smart mobility; traffic planning; urban planification; transport; Smart Cities.   Recibido: septiembre 9 / 2019  Evaluado: noviembre 30 / 2019  Aceptado: diciembre 18 / 2019   Publicado en línea: diciembre de 2019                 Actualizado: diciembre de 2019

The use of m-government applications: empirical evidence from the smartest cities of Brazil

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fernanda Francielle de Oliveira Malaquias ◽  
Romes Jorge da Silva Júnior
Keyword(s):  
Local Governments ◽  
Quantitative Methods ◽  
Public Services ◽  
Smart Cities ◽  
Mobile Apps ◽  
Human Dimensions ◽  
Chi Square ◽  
Content Type ◽  
Qualitative And Quantitative Methods ◽  
Social Side

PurposeThis paper aims to investigate the use of m-government applications for public services providing in Brazil. As a secondary objective, the paper aims to analyze the relationship between the use of m-government applications and development.Design/methodology/approachTo achieve the objective of this research, the 100 smartest cities of Brazil were selected and the mobile apps provided by their local governments were identified. Both qualitative and quantitative methods were adopted, including content analysis technique, chi-square test and regression analysis.FindingsThe results show that mobile apps developed by local governments of Brazilian smart cities include information and public services access, health, education, security, tourism, water supply system, environment, among others. The results also show a positive relationship between apps downloads and development indexes.Social implicationsThis paper emphasizes the social side of information technology, showing that it can contribute to the implementation of more inclusive cities that respond to the needs and interests of their citizens.Originality/valueThis paper presents empirical evidences of the potential benefits of m-government technologies for development in an emerging country. Moreover, it highlights how mobile applications developed by local governments may lead to a better quality of life of the population, considering a comprehensive approach of development that involves its economic, social and human dimensions.

scholarly journals Usability Features to Improve Mobile Apps Acceptance among the Senior Citizens in Malaysia

2021 ◽  
Vol 16 ◽  
pp. 1-7
Author(s):  
Yamani Nair Thamutharam ◽  
Mumtaz Begum Mustafa ◽  
Fathima Naja Musthafa ◽  
Farzana PARVEEN TAJUDEEN
Keyword(s):  
Senior Citizens ◽  
Mobile Apps ◽  
Age Groups ◽  
Senior Citizen ◽  
Usability Evaluation ◽  
System Usability Scale ◽  
System Usability ◽  
Older Users

Mobile apps are designed and specifically developed for a specific purpose. They are widely used nowadays as they benefit many users of different age groups, both the old and young. Although various apps caters to the different needs of the senior citizen users are available, there is a lack in understanding of how usability features of these apps influence the acceptance among the senior citizens. Though many of the existing studies proposed several features that may be beneficial to older users, it is unclear how these features promote the acceptance of mobile apps for older users in countries like Malaysia. Aiming to address this inadequacy, the current study investigate the needs, expectations, and usability features of several mobile apps that are relevant for the Malaysian senior citizen people, aged 65 years and above. The usability evaluation of the developed prototype was performed by using the System Usability Scale (SUS). Based on results of the evaluation, it was concluded that the inclusion of an elder-friendly usability feature can increase the acceptance of mobile apps among the senior citizens.

scholarly journals Efficient and Improved Navigation Application for Smart Devices in IoT Environment

2017 ◽  
Author(s):  
Sara Humaid Saif Al Maqbali ◽  
Muhammad Hayat
Keyword(s):  
Service Use ◽  
Smart Cities ◽  
Mobile Apps ◽  
Research Work ◽  
Route Planning ◽  
Smart Devices ◽  
Smart Sensors ◽  
Basic Premise ◽  
Intelligent Decision Making ◽  
And Performance

Smart cities are not merely the infusion of technology into a city’s infrastructure, but also require citizens interacting with their urban environment in a smart and informed manner. Transportation is key aspect of smart cities, where new route-planning applications provide as connected Car applications. For example, On-Board Human-Machine Interface (HMI) Apps, smartphone apps, API development, OBD-II, and SDL. Moreover, by using proprietary mobile apps, it is possible to get the GPS coordinates of a car, trace its route, open its doors, start its engine, and turn on its auxiliary devices. In addition, to study the usage of ICT to enhance quality and performance of urban services, reduce costs and resource consumption, and engage more effectively and actively with its citizens. The IoT is enabled by the latest developments in RFID, smart sensors, communication technologies, and Internet protocols. The basic premise is to have smart sensors collaborate directly without human involvement to deliver a new class of applications. The current revolution in Internet, mobile, and machine-to-machine (M2M) technologies can be seen as the first phase of the IoT. In the coming years, the IoT is expected to bridge diverse technologies to enable new applications by connecting physical objects together in support of intelligent decision making. This paper presents an overview of technical details that pertain to the IoT enabling technologies and applications. Compared to other survey papers in the field, our objective is to provide a more thorough summary of the most relevant application issues to enable researchers and application developers to get up to speed quickly on how ICT provide new route-planning application using IoT. We also provide an overview of some of the key IoT and M2M challenges presented in the recent literature and provide a summary of related research work. Moreover, we explore the relation between the IoT and M2M technologies. Also, present the need for better horizontal integration among IoT services. Finally, we present detailed service use-cases to illustrate how the different solutions presented in the paper fit together to deliver desired IoT & M2M services. Since more devices are connected to the Internet every day and for various purposes, this will generate increasing amounts of data that will need to be crunched. New and better analytics systems will have to be developed, not to mention cloud storage space to deal with all the data.

scholarly journals ICT and the Sustainability of World Heritage Sites. Analysis of Senior Citizens’ Use of Tourism Apps

2019 ◽  
Vol 11 (11) ◽  
pp. 3203 ◽  
Author(s):  
Irene Ramos-Soler ◽  
Alba-María Martínez-Sala ◽  
Concepción Campillo-Alhama
Keyword(s):  
Information And Communication Technologies ◽  
Senior Citizens ◽  
Mobile Apps ◽  
Communication Technologies ◽  
Marketing Strategies ◽  
World Heritage Sites ◽  
Heritage Sites ◽  
Tourism Marketing ◽  
Information And Communication ◽  
World Cultural Heritage

Information and Communication Technologies (ICT) and applications (apps) for tourists are key tools for the sustainability of World Cultural Heritage Sites (WCHS). Their integration into tourism marketing strategies poses challenges regarding the satisfaction of the expectations of the target stakeholders, particularly senior tourists, people aged 60 and over. This paper adopts an exploratory and descriptive approach that combines qualitative techniques (focus groups), to study the use senior citizens make of ICT and tourism apps, with quantitative ones. In this sense, content analysis has been performed on a sample of tourism apps. The results reveal that ICT are essential tools for senior tourists and positively influence tourists’ final perception of the travel experience. The analysis of these mobile apps shows that they meet the expectations of senior tourists, who constitute a relevant generation for cultural tourism and are of special interest for the sustainability of WCHS. The configuration and development of these tools must be adapted to this generation, which we call Generation W.

Senior Citizens Get First Shots During Shortage

2005 ◽  
Vol 38 (17) ◽  
pp. 7
Author(s):  
Heidi Splete
Keyword(s):  
Senior Citizens
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