Understanding Process Models Using the Eye-Tracking: A Systematic Mapping

Author(s):  
Vinícius Brito ◽  
Rafael Duarte ◽  
Charlie Silva Lopes ◽  
Denis Silva da Silveira
Author(s):  
Daniel Lübke ◽  
Maike Ahrens ◽  
Kurt Schneider

AbstractBusiness process modeling is an important activity for developing software systems—especially within digitization projects and when realizing digital business models. Specifying requirements and building executable workflows is often done by using BPMN 2.0 process models. Although there are several style guides available for BPMN, e.g., by Silver and Richard (BPMN method and style, vol 2, Cody-Cassidy Press, Aptos, 2009), there has not been much empirical research done into the consequences of the diagram layout. In particular, layouts that require scrolling have not been investigated yet. The aim of this research is to establish layout guidelines for business process modeling that help business process modelers to create more understandable business process diagrams. For establishing benefits and penalties of different layouts, a controlled eye tracking experiment was conducted, in which data of 21 professional software developers was used. Our results show that horizontal layouts are less demanding and that as many diagram elements as possible should be put on the initially visible screen area because such diagram elements are viewed more often and longer. Additionally, diagram elements related to the reader’s task are read more often than those not relevant to the task. BPMN modelers should favor a horizontal layout and use a more complex snake or multi-line layout whenever the diagrams are too large to fit on one page in order to support BPMN model comprehension.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rafael Batista Duarte ◽  
Denis Silva da Silveira ◽  
Vinícius de Albuquerque Brito ◽  
Charlie Silva Lopes

PurposeBusiness process modeling can involve multiple stakeholders, so it is natural that problems may occur during the designing and understanding processes. One way to perceive these problems is to evaluate the comprehension of business process models through the collection of data related to the readers' eye movement via an eye-tracking device. The purpose of this paper is to provide a comprehensive overview of the use of eye-trackers in understanding process models and to offer a research roadmap to challenge the community to address the identified limitations and open issues that require further investigation.Design/methodology/approachTo achieve this goal, Systematic Literature Review (SLR) was performed following good practices from the Evidence-Based Software Engineering's (EBSE) field.FindingsThis study resulted in 10 primary studies selected for analysis and data extraction, from the 1,482 initially retrieved. The major findings indicate that the business process community still benefits little from the use of eye-tracking, e.g. not offering sufficient support for inexperienced designers and not having an explicit standardization in its use. These and other findings are synthesized in a research roadmap which results would benefit researchers and practitioners.Originality/valueIn the studies found, the methods used to explore eyes' movement in process models' comprehension analysis were presented as an advantage of the current study. Additionally, another aspect presented in this SRL as an originality is presenting a set of open questions, suggesting valuable topics for future research through a research script (research roadmap).


2019 ◽  
Vol 136 ◽  
pp. 145-158 ◽  
Author(s):  
Miles Tallon ◽  
Michael Winter ◽  
Rüdiger Pryss ◽  
Katrin Rakoczy ◽  
Manfred Reichert ◽  
...  

Author(s):  
Michael Winter ◽  
Cynthia Bredemeyer ◽  
Manfred Reichert ◽  
Heiko Neumann ◽  
Thomas Probst ◽  
...  

2013 ◽  
Vol 25 (9) ◽  
pp. 999-1025 ◽  
Author(s):  
Iván Ruiz-Rube ◽  
Juan Manuel Dodero ◽  
Manuel Palomo-Duarte ◽  
Mercedes Ruiz ◽  
David Gawn

Author(s):  
Amine Abbad Andaloussi ◽  
Francesca Zerbato ◽  
Andrea Burattin ◽  
Tijs Slaats ◽  
Thomas T. Hildebrandt ◽  
...  

2018 ◽  
Vol 41 ◽  
Author(s):  
Wei Ji Ma

AbstractGiven the many types of suboptimality in perception, I ask how one should test for multiple forms of suboptimality at the same time – or, more generally, how one should compare process models that can differ in any or all of the multiple components. In analogy to factorial experimental design, I advocate for factorial model comparison.


2020 ◽  
Vol 63 (7) ◽  
pp. 2245-2254 ◽  
Author(s):  
Jianrong Wang ◽  
Yumeng Zhu ◽  
Yu Chen ◽  
Abdilbar Mamat ◽  
Mei Yu ◽  
...  

Purpose The primary purpose of this study was to explore the audiovisual speech perception strategies.80.23.47 adopted by normal-hearing and deaf people in processing familiar and unfamiliar languages. Our primary hypothesis was that they would adopt different perception strategies due to different sensory experiences at an early age, limitations of the physical device, and the developmental gap of language, and others. Method Thirty normal-hearing adults and 33 prelingually deaf adults participated in the study. They were asked to perform judgment and listening tasks while watching videos of a Uygur–Mandarin bilingual speaker in a familiar language (Standard Chinese) or an unfamiliar language (Modern Uygur) while their eye movements were recorded by eye-tracking technology. Results Task had a slight influence on the distribution of selective attention, whereas subject and language had significant influences. To be specific, the normal-hearing and the d10eaf participants mainly gazed at the speaker's eyes and mouth, respectively, in the experiment; moreover, while the normal-hearing participants had to stare longer at the speaker's mouth when they confronted with the unfamiliar language Modern Uygur, the deaf participant did not change their attention allocation pattern when perceiving the two languages. Conclusions Normal-hearing and deaf adults adopt different audiovisual speech perception strategies: Normal-hearing adults mainly look at the eyes, and deaf adults mainly look at the mouth. Additionally, language and task can also modulate the speech perception strategy.


Author(s):  
Pirita Pyykkönen ◽  
Juhani Järvikivi

A visual world eye-tracking study investigated the activation and persistence of implicit causality information in spoken language comprehension. We showed that people infer the implicit causality of verbs as soon as they encounter such verbs in discourse, as is predicted by proponents of the immediate focusing account ( Greene & McKoon, 1995 ; Koornneef & Van Berkum, 2006 ; Van Berkum, Koornneef, Otten, & Nieuwland, 2007 ). Interestingly, we observed activation of implicit causality information even before people encountered the causal conjunction. However, while implicit causality information was persistent as the discourse unfolded, it did not have a privileged role as a focusing cue immediately at the ambiguous pronoun when people were resolving its antecedent. Instead, our study indicated that implicit causality does not affect all referents to the same extent, rather it interacts with other cues in the discourse, especially when one of the referents is already prominently in focus.


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