A Step Further in Sentiment Analysis Application in Marketing Decision-Making

Author(s):  
Erick Kauffmann ◽  
David Gil ◽  
Jesús Peral ◽  
Antonio Ferrández ◽  
Ricardo Sellers
2021 ◽  
Author(s):  
Tiago de Melo

Online reviews are readily available on the Web and widely used for decision-making. However, only a few studies on Portuguese sentiment analysis are reported due to the lack of resources including domain-specific sentiment lexical collections. In this paper, we present an effective methodology using probabilities of the Bayes’ Theorem for building a set of lexicons, called SentiProdBR, for 10 different product categories for the Portuguese language. Experimental results indicate that our methodology significantly outperforms several alternative approaches of building domain-specific sentiment lexicons.


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