A Conceptual Framework: Creating Competitive Advantage Through Green Communication in Tourism and Hospitality Industry

AbstractThe recent rapid growth of the tourism and hospitality industries raises a question about the quantity and quality of the workforce needed in these sectors. In the tourism/hospitality industry, where most services are delivered directly by employees, competitive advantage is primarily attained through people (employees), who are perceived as an integral component of tourism experience. This creates challenges for an industry suffering from high rates of staff turnover, especially of young employees who leave their jobs after graduation, choosing other career paths.This study presents the job related motivators that students found important when considering their future careers, and investigates the extent to which those motivators can be found in the tourism and hospitality industry. Is the industry able to offer the motivators that will keep the employees willing to choose this particular path? We focus on two groups of potential employees – Polish and Spanish students. The study reveals that both groups generally do not believe that a career in the TH industry offered these motivating factors. We also contrast and compare both groups’ perceptions in this area.

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Information Technology in Tourism & Hospitality Industry: A Review of Ten Years’ Publications

Journal of Tourism and Hospitality Education ◽

10.3126/jthe.v9i0.23682 ◽

2019 ◽

Vol 9 ◽

pp. 74-87 ◽

Cited By ~ 1

Author(s):

Ishwar Khatri

Keyword(s):

Information Technology ◽

Competitive Advantage ◽

Value Creation ◽

Hospitality Industry ◽

Innovation Process ◽

Information Need ◽

Process Redesign ◽

Operation Process ◽

Tourism And Hospitality Industry ◽

Tourism And Hospitality

Tourism and hospitality industry today, is changing significantly with the application of information technology in its fundamental to strategic activities. It is driven by the competition inherent within the industry as well as the evolving innovative ideas and practices. So, to match the competitive environment and to catch the changing disruption, use of information technology is inevitable. This study reviews the previous research studies related to the information technology (IT) in tourism and hospitality industry with the aim of assessing the recent changes and applications of IT in the industry. Particularly, seven major tourism and hospitality journals published in the last 10 years are reviewed which included 64 research articles relevant to IT in tourism and hospitality industry. The content analysis of the articles is categorized into three major themes, namely: fundamental purpose, internal business process or process redesign and value creation & competitive advantage. The study showed that IT in tourism and hospitality industry is most commonly used in fulfilling information need, studying behavior & performance, managing operation process and innovation process. The use of IT in promotion & marketing, customer management process and value creation & competitive advantage is yet to be explored.

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Human Resource Management in Indian Hospitality Industry

Project Management ◽

10.4018/978-1-5225-0196-1.ch116 ◽

2016 ◽

pp. 2323-2340

Author(s):

Mohinder Chand Dhiman ◽

Amit Kumar

Keyword(s):

Resource Management ◽

Human Resource Management ◽

Competitive Advantage ◽

Human Resource ◽

Global Economy ◽

Hospitality Industry ◽

Past Century ◽

Sustained Competitive Advantage ◽

Tourism And Hospitality Industry ◽

Tourism And Hospitality

In the present era of globalization, human resources is the most important asset for any organization and a source of achieving competitive advantage. The theory, research, and practice of human resource management (HRM) has evolved considerably over the past century; experiencing a major transformation in practices within the most recent three decades. Today, HRM is regarded as the source of sustained competitive advantage for many organizations operating in a global economy, with no exception for the tourism and hospitality industry. While there is growing evidence that the practice of human resource management in the hospitality industry is characterized by informality, there is less evidence about the emerging theoretical and practical aspects of HRM. Thus, this chapter makes a modest attempt in the direction of building management concerns and advocacy for better HRM systems and practices in Indian hospitality industry.

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Human Resource Management in Indian Hospitality Industry

International Tourism and Hospitality in the Digital Age - Advances in Hospitality, Tourism, and the Services Industry ◽

10.4018/978-1-4666-8268-9.ch016 ◽

2015 ◽

pp. 259-275

Author(s):

Mohinder Chand Dhiman ◽

Amit Kumar

Keyword(s):

Resource Management ◽

Human Resource Management ◽

Competitive Advantage ◽

Human Resource ◽

Global Economy ◽

Hospitality Industry ◽

Past Century ◽

Sustained Competitive Advantage ◽

Tourism And Hospitality Industry ◽

Tourism And Hospitality

In the present era of globalization, human resources is the most important asset for any organization and a source of achieving competitive advantage. The theory, research, and practice of human resource management (HRM) has evolved considerably over the past century; experiencing a major transformation in practices within the most recent three decades. Today, HRM is regarded as the source of sustained competitive advantage for many organizations operating in a global economy, with no exception for the tourism and hospitality industry. While there is growing evidence that the practice of human resource management in the hospitality industry is characterized by informality, there is less evidence about the emerging theoretical and practical aspects of HRM. Thus, this chapter makes a modest attempt in the direction of building management concerns and advocacy for better HRM systems and practices in Indian hospitality industry.

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Gentrification and functional change in Budapest – ‘ruin bars’ and the commodification of housing in a post-socialist context

Urban Development Issues ◽

10.2478/udi-2020-0002 ◽

2020 ◽

Vol 65 (1) ◽

pp. 17-26

Author(s):

Gergely Olt ◽

Adrienne Csizmady

Keyword(s):

Ownership Structure ◽

Hospitality Industry ◽

Housing Stock ◽

Field Research ◽

Functional Change ◽

Global Changes ◽

Heritage Buildings ◽

The Subject ◽

Tourism And Hospitality Industry ◽

Tourism And Hospitality

AbstractThe growth of the tourism and hospitality industry played an important role in the gentrification of the post-socialist city of Budapest. Although disinvestment was present, reinvestment was moderate for decades after 1989. Privatisation of individual tenancies and the consequent fragmented ownership structure of heritage buildings made refurbishment and reinvestment less profitable. Because of local contextual factors and global changes in consumption habits, the function of the dilapidated 19th century housing stock transformed in the 2000s, and the residential neighbourhood which was the subject of the research turned into the so called ‘party district’. The process was followed in our ongoing field research. The functional change made possible speculative investment in inner city housing and played a major role in the commodification of the disinvested housing stock.

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Beach Town

10.1093/oso/9780198799658.003.0003 ◽

2017 ◽

Author(s):

Christopher Hilliard

Keyword(s):

Hospitality Industry ◽

First World War ◽

Social Position ◽

Maritime Trade ◽

World War ◽

Ship Building ◽

Coastal Shipping ◽

Tourism And Hospitality Industry ◽

Tourism And Hospitality ◽

First World

The chapter surveys post-First World War Littlehampton, a coastal town where tourism and hospitality had overtaken maritime trade, but where coastal shipping and ship-building remained important industries. The libel case unfolded in the Beach Town district, where Littlehampton’s hotels and apartment houses were concentrated. Many of the tradesmen, small businesswomen, labourers, and domestics who serviced the tourism and hospitality industry lived in the neighbourhood. Working from the evidence George Nicholls gathered, census records, and documents in the Littlehampton Museum, the chapter provides an anatomy of the neighbourhood and then examines the families at the centre of the dispute, their economic and social position, and relationships within the household, which were often marked by violence.

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Pleasure or Business-Travelling and the Pandemic Virus: Socio Legal Aspect

Journal of Economic Info ◽

10.31580/jei.v8i1.1741 ◽

2021 ◽

Vol 8 (1) ◽

pp. 4-11

Author(s):

Rajib Kumar Majumdar ◽

Abhishek Majumdar

Keyword(s):

Hospitality Industry ◽

Legal Aspect ◽

Social Contact ◽

Human Movement ◽

Research Topic ◽

Research Article ◽

Visual Pleasure ◽

Tourism And Hospitality Industry ◽

Tourism And Hospitality ◽

Fail Safe

Ever since the corona pandemic hit the world with full rancour, people have gone into hiding thus restricting movement in all spheres, bringing their movement to a halt. It has been extrapolated since ages that movement of masses is the essence of economics. A man moves to earn, to seek visual pleasure, to seek social contact and as such the freedom to move freely, is both a legal and fundamental right, guaranteed under the Indian Constitution. The following research article aims to study the socio-legal aspect of restricted or altered human movement brought about by the pandemic and its effect on the tourism and hospitality industry. The study findings include the immense loss which the industry has suffered as result of the pandemic, followed by the path forward in terms of the new trends which may emerge in the year 2021, to cope with the loses. A further scope of study in the stated research topic may include developing fail-safe systems as method of check and balance to keep the tourism and hospitality industry afloat, in the event of such unforeseen crisis.

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