scholarly journals Identifying the Main Service Elements for Customer-Oriented Live Guided Virtual Tours

2022 ◽  
pp. 213-225
Author(s):  
Rosa Repo ◽  
Juho Pesonen
Keyword(s):  
Content Analysis ◽  
Social Interaction ◽  
Focus Group ◽  
Qualitative Content Analysis ◽  
Way Of Life ◽  
Group Discussions ◽  
Virtual Tour ◽  
Virtual Tourism ◽  
The World ◽  
Customer Perspective

AbstractVirtual tourism allows people to see and experience the world without physically travelling to the destination. The objective of this study is to identify service elements critical to the development of customer-oriented live guided virtual tours. A total of three focus group discussions were conducted, with 4–5 participants in each group. All the participants were Japanese who had previously participated in live guided virtual tours. The data was analysed with qualitative content analysis, where an inductive approach was used. The findings reveal that the main expectations of the participants are related to experiencing the local culture and way of life, feeling of actually being in the destination (sense of connection), social interaction and active participation. These factors make the virtual tour feel realistic and attractive and the tourism businesses need especially to focus on these when designing virtual tours for example by providing ample opportunities for the virtual tour participants to discuss with each other and learn from each other. This study brings valuable insights into the virtual tours research from the customer perspective, especially in a non-Western context.

scholarly journals From chaos to control – experiences of healthcare workers during the early phase of the COVID-19 pandemic: a focus group study

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Fredrik Rücker ◽  
Maria Hårdstedt ◽  
Sekai Chenai Mathabire Rücker ◽  
Emma Aspelin ◽  
Alexander Smirnoff ◽  
...  
Keyword(s):  
Content Analysis ◽  
Focus Group ◽  
Healthcare Workers ◽  
Qualitative Content Analysis ◽  
Working Environment ◽  
Infection Prevention And Control ◽  
Hospital Inpatient ◽  
Work Situation ◽  
Focus Group Discussions ◽  
Group Discussions

Abstract Background The Coronavirus disease 2019 (COVID-19) pandemic has caused overwhelming challenges to healthcare systems worldwide. Healthcare workers (HCWs) have faced particular challenges: being exposed to the coronavirus SARS-CoV-2 and caring for patients having a new and potentially life-threatening disease. The aim of this study was to explore how HCWs in the Swedish healthcare system perceived their work situation during the first phase of the COVID-19 pandemic in 2020. Methods Focus group discussions and interviews with HCWs were performed from June to October 2020 in one Swedish healthcare region. A purposeful sampling approach was used to select a variety of professions (physicians, nurses, nurse aides and cleaners) and workplaces (hospital inpatient wards, emergency department, nursing home and home care service). Qualitative content analysis was used for data analysis. Results In total, 51 HCWs participated in eight focus group discussions and one HCW participated in an individual interview. The content analysis identified two main categories: ‘Concerns about the risk of infection and transmission of infection to others’, and ‘Transition from chaos to managing in a new and challenging work situation’. The findings revealed how HCWs perceived working conditions, including experiences of fear for personal health, confusion and uncertainty regarding personal protective equipment and infection prevention and control (PPE/IPC), and fear of infecting others. Both fearful and appreciating attitudes were achieved from the surrounding community. Helpful strategies for transition from chaos to control were lifted i.e. present and supportive leadership, and finding comfort and strength in the working team. Both helplessness and meaningfulness were described when caring for COVID-19 patients. Conclusions This study provides unique insights into HCWs experiences of an extremely challenging work situation during the first phase of the COVID-19 pandemic, including feelings of stress and insecurity in a chaotic and hazardous working environment. But there is also mitigation of these challenges and even positive experiences including feelings of safety and meaningfulness. To enhance safety among HCWs in healthcare crises such as the COVID-19 pandemic, the findings highlight the importance of avoiding confusion about PPE/IPC, having a supportive healthcare leadership and ensuring accurate information provision about virus transmission to the public.

scholarly journals Traffic police officers’ use of first aid skills at work: a qualitative content analysis of focus group discussions in Dar es Salaam, Tanzania

2020 ◽  
Author(s):  
Menti Lastone Ndile ◽  
Britt-Inger Saveman ◽  
Gift G. Lukumay ◽  
Dickson A. Mkoka ◽  
Anne H. Outwater ◽  
...  
Keyword(s):  
Content Analysis ◽  
Focus Group ◽  
Police Officers ◽  
Qualitative Content Analysis ◽  
Prehospital Care ◽  
First Aid ◽  
Working Environment ◽  
World Health ◽  
Focus Group Discussions ◽  
Group Discussions

Abstract Background: The World Health Organisation (WHO) recommends involving lay people in prehospital care. Several training programmes have been implemented to build lay responder first aid skills. Findings show that most programmes significantly improved participants’ first aid skills. However, there is a gap in knowledge of what factors influence the use of these skills in real situations. The current study aimed to describe police officers’ views on and experiences of factors that facilitate or hinder their use of trained first aid skills at work. Methods Thirty-four police officers participated in five focus group discussions. A structured interview guide was used to collect data. Interviews were audio-recorded and transcribed verbatim. Data were analysed using qualitative content analysis. Results: We identified five categories of facilitators or hindrances. Training exposure was considered a facilitator; work situation and hospital atmosphere were considered hindrances; and the physical and social environments and the resources available for providing first aid could be either facilitators or hindrances.Conclusion: Practical exposure during training is perceived to improve police officers’ confidence in applying their first aid skills at work. However, contextual factors related to the working environment need to be addressed to promote this transfer of skills.

scholarly journals Traffic police officers’ use of first aid skills at work: a qualitative content analysis of focus group discussions in Dar Es Salaam, Tanzania

2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Menti L. Ndile ◽  
Britt-Inger Saveman ◽  
Gift G. Lukumay ◽  
Dickson A. Mkoka ◽  
Anne H. Outwater ◽  
...  
Keyword(s):  
Content Analysis ◽  
Focus Group ◽  
Police Officers ◽  
Qualitative Content Analysis ◽  
Prehospital Care ◽  
First Aid ◽  
Working Environment ◽  
World Health ◽  
Focus Group Discussions ◽  
Group Discussions

Abstract Background The World Health Organisation (WHO) recommends involving lay people in prehospital care. Several training programmes have been implemented to build lay responder first aid skills. Findings show that most programmes significantly improved participants’ first aid skills. However, there is a gap in knowledge of what factors influence the use of these skills in real situations. The current study aimed to describe police officers’ views on and experiences of factors that facilitate or hinder their use of trained first aid skills at work. Methods Thirty-four police officers participated in five focus group discussions. A structured interview guide was used to collect data. Interviews were audio-recorded and transcribed verbatim. Data were analysed using qualitative content analysis. Results We identified five categories of facilitators or hindrances. Training exposure was considered a facilitator; work situation and hospital atmosphere were considered hindrances; and the physical and social environments and the resources available for providing first aid could be either facilitators or hindrances. Conclusion Practical exposure during training is perceived to improve police officers’ confidence in applying their first aid skills at work. However, contextual factors related to the working environment need to be addressed to promote this transfer of skills.

scholarly journals A standardized approach to qualitative content analysis of focus group discussions from different countries

2011 ◽  
Vol 82 (3) ◽  
pp. 420-428 ◽  
Author(s):  
Francesca Moretti ◽  
Liesbeth van Vliet ◽  
Jozien Bensing ◽  
Giuseppe Deledda ◽  
Mariangela Mazzi ◽  
...  
Keyword(s):  
Content Analysis ◽  
Focus Group ◽  
Qualitative Content Analysis ◽  
Focus Group Discussions ◽  
Group Discussions

scholarly journals Traffic police officers’ use of first aid skills at work: a qualitative content analysis of focus group discussions in Dar es Salaam, Tanzania

2020 ◽  
Author(s):  
Menti Lastone Ndile ◽  
Britt-Inger Saveman ◽  
Gift G. Lukumay ◽  
Dickson A. Mkoka ◽  
Anne H. Outwater ◽  
...  
Keyword(s):  
Content Analysis ◽  
Focus Group ◽  
Police Officers ◽  
Qualitative Content Analysis ◽  
Prehospital Care ◽  
First Aid ◽  
Working Environment ◽  
World Health ◽  
Focus Group Discussions ◽  
Group Discussions

Abstract Background: The World Health Organisation (WHO) recommends involving lay people in prehospital care. Several training programmes have been implemented to build lay responder first aid skills. Findings show that most programmes significantly improved participants’ first aid skills. However, there is a gap in knowledge of what factors influence the use of these skills in real situations. The current study aimed to describe police officers’ views on and experiences of factors that facilitate or hinder their use of trained first aid skills at work. Methods Thirty-four police officers participated in five focus group discussions. A structured interview guide was used to collect data. Interviews were audio-recorded and transcribed verbatim. Data were analysed using qualitative content analysis. Results: We identified five categories of facilitators or hindrances. Training exposure was considered a facilitator; work situation and hospital atmosphere were considered hindrances; and the physical and social environments and the resources available for providing first aid could be either facilitators or hindrances. Conclusion: Practical exposure during training is perceived to improve police officers’ confidence in applying their first aid skills at work. However, contextual factors related to the working environment need to be addressed to promote this transfer of skills.

scholarly journals eLearning for Tourism During COVID-19 - Learning from Students’ Perspectives. A Pilot Study

2022 ◽  
pp. 443-454
Author(s):  
Lea Hasenzahl ◽  
Soha Ghezili ◽  
Lorenzo Cantoni
Keyword(s):  
Higher Education ◽  
Content Analysis ◽  
Pilot Study ◽  
Focus Group ◽  
Qualitative Content Analysis ◽  
Higher Education Institutions ◽  
The Other ◽  
Group Discussions ◽  
Knowing That ◽  
The Times

AbstractThis paper shows a first analysis of the experiences and challenges of studying tourism during the times of the COVID-19 pandemic. 14 tourism students from two higher education institutions in Europe participated in three focus group discussions. One generation of these students started their education in presence and had to shift online with the start of the pandemic, while the other generation started their education knowing that lessons would be mainly online. Authors used qualitative content analysis to analyze the participants’ statements. As a result of the analysis, several themes emerged, and students contextualized eLearning as an education method for a future without COVID-19.

scholarly journals Traffic police officers’ use of first aid skills at work: a qualitative content analysis of focus group discussions in Dar es Salaam, Tanzania

2020 ◽  
Author(s):  
Menti Lastone Ndile ◽  
Britt-Inger Saveman ◽  
Gift G. Lukumay ◽  
Dickson A. Mkoka ◽  
Anne H. Outwater ◽  
...  
Keyword(s):  
Content Analysis ◽  
Focus Group ◽  
Police Officers ◽  
Qualitative Content Analysis ◽  
Prehospital Care ◽  
First Aid ◽  
Working Environment ◽  
World Health ◽  
Focus Group Discussions ◽  
Group Discussions

Abstract Background: The World Health Organisation (WHO) recommends involving lay people in prehospital care. Several training programmes have been implemented to build lay responder first aid skills. Findings show that most programmes significantly improved participants’ first aid skills. However, there is a gap in knowledge of what factors influence the use of these skills in real situations. The current study aimed to describe police officers’ views on and experiences of factors that facilitate or hinder their use of trained first aid skills at work. Methods Thirty-four police officers participated in five focus group discussions. A structured interview guide was used to collect data. Interviews were audio-recorded and transcribed verbatim. Data were analysed using qualitative content analysis. Results: We identified five categories of facilitators or hindrances. Training exposure was considered a facilitator; work situation and hospital atmosphere were considered hindrances; and the physical and social environments and the resources available for providing first aid could be either facilitators or hindrances. Conclusion: Practical exposure during training is perceived to improve police officers’ confidence in applying their first aid skills at work. However, contextual factors related to the working environment need to be addressed to promote this transfer of skills.

scholarly journals How are speech sound disorders perceived among children? A qualitative content analysis of focus group interviews with 10–11-year-old children

2021 ◽  
pp. 026565902199553
Author(s):  
Camilla Nilsson ◽  
Jill Nyberg ◽  
Sofia Strömbergsson
Keyword(s):  
Content Analysis ◽  
Focus Group ◽  
Qualitative Content Analysis ◽  
Speech Sound ◽  
Speech Sound Disorders ◽  
Focus Group Interviews ◽  
Language Varieties ◽  
Speech Characteristics ◽  
Animated Film ◽  
Group Interviews

The aims of this study were to identify children’s reactions towards speech sound disorders (SSD) in other children and whether these reactions can be related to specific speech characteristics. Six audio samples, each containing minute-long resumes of short animated film by five children with SSDs and one child with typical speech (TS), aged 5–9 years, were played back to 17 10–11-year-olds, during four focus group interviews. The transcribed interviews underwent a qualitative content analysis. The analysis resulted in five identified main themes of listener reactions, concerning the experiences as a listener, the perspective of the speaker, as well as observations of speech characteristics. Reactions of empathy were expressed towards a perceived misalignment between speaker age and speech production proficiency. Awareness of peer reactions are clinically useful, for the understanding and acknowledgement of everyday contextual factors of children with SSDs, during planning and motivation of speech intervention. The children’s self-selected terminology may serve future quantitative investigations to further determine the boundaries of acceptability towards SSDs as well as towards non-standard sociolects or language varieties.

Digital transformation of face-to-face focus group methodology: engaging a globally dispersed audience in management of institutional change (Preprint)

2021 ◽  
Author(s):  
Mohamed Mahmoud ◽  
Anna TOKAR ◽  
Melissa ARRIAS ◽  
Christos MYLONAS ◽  
Heini UTUNEN ◽  
...  
Keyword(s):  
Focus Group ◽  
Learning Strategy ◽  
Transformation Process ◽  
World Health ◽  
Global Learning ◽  
Group Discussions ◽  
Face To Face ◽  
Global Workforce ◽  
The World ◽  
Health Organization

UNSTRUCTURED As part of its transformation process to meet the health challenges of the 21st century by creating a motivated and fit-for-purpose global workforce, the World Health Organization (WHO) is developing the first-ever global Learning Strategy for health personnel around the world. Focus group discussions (FGDs) were organized as part of in-depth qualitative research on staff views, visions, and suggestions. Due to the pandemic, a flexible, multi-linguistic, participatory, iterative methodology for digitization of face-to-face FDGs to engage a globally dispersed workforce was implemented.

scholarly journals Transaksi Kewangan Secara ‘Online’ Menurut Undang-Undang Keterangan Islam di Malaysia: Isu dan Cabaran

2019 ◽  
pp. 113-127
Author(s):  
Wan abdul fattah Wan ismail ◽  
Ahmad Syukran Baharuddin ◽  
Fuadah Johari ◽  
Muhammad Aunurrochim Mas’ad
Keyword(s):  
Content Analysis ◽  
Islamic Law ◽  
Qualitative Content Analysis ◽  
Analysis Approach ◽  
Financial Transaction ◽  
The World ◽  
Law Of Evidence

Online financial transaction is not new to the world and has been widespread into Malaysia. It has been applied in various matters including financial. Yet, there are still several issues that need to be clarified within the contekxt of Islamic Law of Evidence in Malaysia. This study gathered relevant data which have been obtained through qualitative content analysis approach towards related reported cases, statutes, and literature. As from the perspectives of Islamic Law of Evidence in Malaysia this paper discusses the concept of online financial transaction and its admissibility, verification procedure of online transaction. It also explains on the issues and challenges behind the application of this kind of transaction. All in all, this study highlights on the completeness of Islam in prividing solution of current issues despite of the changes of time, era, and technology as can be seen in the discussion related to online financial transaction.   Abstrak Transaksi kewangan secara ‘online’ bukanlah suatu yang baru kepada dunia dan telah tersebar sehingga ke Malaysia. Ia telah diaplikasikan dalam pelbagai urusan termasuklah kewangan. Namun, terdapat beberapa isu yang perlu diperjelaskan dalam konteks Undang-Undang Keterangan Islam di Malaysia. Kajian ini mengumpulkan data-data yang relevan diperolehi dari pendekatan analisis kualitatif terhadap kes-kes yang dilaporkan, statut-statut, dan kesusasteraan yang berkaitan. Melalui perspektif Undang-Undang Keterangan Islam di Malaysia, kajian ini membincangkan konsep transaksi kewangan secara ‘online’ dan penerimaannya. Ia juga menjelaskan isu-isu dan cabaran di sebalik pengaplikasian transaksi jenis ini. Secara keseluruhannya, kajian ini menyerlahkan kesyumulan Islam dalam memberi penyelesaian terhadap isu-isu terkini sekalipun berlaku perubahan zaman, masa dan teknologi seperti yang dapat dilihat melalui perbahasan berkenaan transaksi kewangan secara ‘online’.

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