Conceptual Framework to Enrich Situation Awareness of Emergency Dispatchers

Author(s):  
Jessica Souza ◽  
Leonardo Castro Botega ◽  
José Eduardo Santarém Segundo ◽  
Claudia Beatriz Berti ◽  
Márcio Roberto de Campos ◽  
...  
2021 ◽  
Vol 13 (24) ◽  
pp. 13915
Author(s):  
Matthieu Vert ◽  
Alexei Sharpanskykh ◽  
Richard Curran

Resilience is commonly understood as the capacity for a system to maintain a desirable state while undergoing adversity or to return to a desirable state as quickly as possible after being impacted. In this paper, we focus on resilience for complex sociotechnical systems (STS), specifically those where safety is an important aspect. Two main desiderata for safety-critical STS to be resilient are adaptive capacity and adaptation. Formal studies integrating human cognition and social aspects are needed to quantify the capacity to adapt and the effects of adaptation. We propose a conceptual framework to elaborate on the concept of resilience of safety-critical STS, based on adaptive capacity and adaptation and how this can be formalized. A set of mechanisms is identified that is necessary for STS to have the capacity to adapt. Mechanisms belonging to adaptive capacity include situation awareness, sensemaking, monitoring, decision-making, coordination, and learning. It is posited that the two mechanisms required to perform adaptation are anticipation and responding. This framework attempts to coherently integrate the key components of the multifaceted concept of STS Equationsadaptive resilience. This can then be used to pursue the formal representation of Equationsadaptive resilience, its modeling, and its operationalization in real-world safety-critical STS.


1999 ◽  
Vol 41 (1) ◽  
pp. 55-59 ◽  
Author(s):  
Charlene Butler ◽  
Henry Chambers ◽  
Murray Goldstein ◽  
Susan Harris ◽  
Judy Leach ◽  
...  

Crisis ◽  
2011 ◽  
Vol 32 (4) ◽  
pp. 204-216 ◽  
Author(s):  
M. L. Rurup ◽  
H. R. W. Pasman ◽  
J. Goedhart ◽  
D. J. H. Deeg ◽  
A. J. F. M. Kerkhof ◽  
...  

Background: Quantitative studies in several European countries showed that 10–20% of older people have or have had a wish to die. Aims: To improve our understanding of why some older people develop a wish to die. Methods: In-depth interviews with people with a wish to die (n = 31) were carried out. Through open coding and inductive analysis, we developed a conceptual framework to describe the development of death wishes. Respondents were selected from two cohort studies. Results: The wish to die had either been triggered suddenly after traumatic life events or had developed gradually after a life full of adversity, as a consequence of aging or illness, or after recurring depression. The respondents were in a situation they considered unacceptable, yet they felt they had no control to change their situation and thus progressively “gave up” trying. Recurring themes included being widowed, feeling lonely, being a victim, being dependent, and wanting to be useful. Developing thoughts about death as a positive thing or a release from problems seemed to them like a way to reclaim control. Conclusions: People who wish to die originally develop thoughts about death as a positive solution to life events or to an adverse situation, and eventually reach a balance of the wish to live and to die.


1984 ◽  
Vol 29 (12) ◽  
pp. 967-968
Author(s):  
Ernst G. Beier
Keyword(s):  

2011 ◽  
pp. n/a-n/a ◽  
Author(s):  
Gerald T. Ankley ◽  
Richard S. Bennett ◽  
Russell J. Erickson ◽  
Dale J. Hoff ◽  
Michael W. Hornung ◽  
...  

2004 ◽  
Author(s):  
Parsa Mirhaji ◽  
S. Lillibridge ◽  
R. Richesson ◽  
J. Zhang ◽  
J. Smith

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