Happy Users, Grumpy Bosses: Current Community Engagement Literature and the Impact of Support Engagement in a B2B Setting on User and Upper Management Satisfaction

2017 ◽  
pp. 141-169 ◽  
Author(s):  
Sander F. M. Beckers ◽  
Sterling A. Bone ◽  
Paul W. Fombelle ◽  
Jenny van Doorn ◽  
Peter C. Verhoef ◽  
...  
Keyword(s):  
Community Engagement ◽  
Upper Management ◽  
The Impact

scholarly journals 13.D. Workshop: SDGs in the focus of environmental and health issues

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
◽  
Keyword(s):  
Public Health ◽  
Climate Change ◽  
Sustainable Development ◽  
Community Engagement ◽  
Health Professionals ◽  
Health Issues ◽  
The Sustainable Development ◽  
The World ◽  
Environmental And Health Issues ◽  
The Impact

Abstract This workshop is dedicated on SDGs in the focus of environmental and health issues, as very important and actual topic. One of the characteristics of today's societies is the significant availability of modern technologies. Over 5 billion (about 67%) people have a cellphone today. More than 4.5 billion people worldwide use the Internet, close to 60% of the total population. At the same time, one third of the people in the world does not have access to safe drinking water and half of the population does not have access to safe sanitation. The WHO at UN warns of severe inequalities in access to water and hygiene. Air, essential to life, is a leading risk due to ubiquitous pollution and contributes to the global disease burden (7 million deaths per year). Air pollution is a consequence of traffic and industry, but also of demographic trends and other human activities. Food availability reflects global inequality, famine eradication being one of the SDGs. The WHO warns of the urgency. As technology progresses, social inequality grows, the gap widens, and the environment continues to suffer. Furthermore, the social environment in societies is “ruffled” and does not appear to be beneficial toward well-being. New inequalities are emerging in the availability of technology, climate change, education. The achievement reports on the Sustainable Development Goals (SDGs), also point out to the need of reviewing individual indicators. According to the Sustainable Development Agenda, one of the goals is to reduce inequalities, and environmental health is faced by several specific goals. The Global Burden of Disease is the most comprehensive effort to date to measure epidemiological levels and trends worldwide. It is the product of a global research collaborative and quantifies the impact of hundreds of diseases, injuries, and risk factors in countries around the world. This workshop will also discuss Urban Health as a Complex System in the light of SDGs. Climate Change, Public Health impacts and the role of the new digital technologies is also important topic which is contributing to SDG3, improving health, to SDG4, allowing to provide distance health education at relatively low cost and to SDG 13, by reducing the CO2 footprint. Community Engagement can both empower vulnerable populations (so reducing inequalities) and identify the prior environmental issues to be addressed. The aim was to search for public health programs using Community Engagement tools in healthy environment building towards achievement of SDGs. Key messages Health professionals are involved in the overall process of transformation necessary to achieve the SDGs. Health professionals should be proactive and contribute to the transformation leading to better health for the environment, and thus for the human population.

Brand community motives and their impact on brand community engagement: variations between diverse audiences

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Matti Haverila ◽  
Caitlin McLaughlin ◽  
Kai Christian Haverila ◽  
Julio Viskovics
Keyword(s):  
Community Engagement ◽  
North American ◽  
Population Sample ◽  
Effect Sizes ◽  
Sample Population ◽  
Brand Community ◽  
Student Sample ◽  
Content Type ◽  
Brand Communities ◽  
The Impact

PurposeThe purpose of this research is to compare two different sample populations (student and general) to determine the impact of brand community motives on brand community engagement.Design/methodology/approachTwo samples were drawn for the purpose of the current research. The first sample was drawn among the members of various brand communities from a general North American population sample (N = 503). The second sample was drawn purely from students, belonging to a variety of brand communities, from a middle-sized Canadian university (N = 195). Partial least squares structural equation modelling was used to analyse the strength, significance and effect sizes of the relationships between brand community motive and engagement constructs.FindingsThe findings indicate that the impact of brand community motives varied by sample population. The information and entertainment motives were significantly related to brand community engagement in both sample populations with roughly equal effect sizes. The social integration motive was again significantly related to the brand community engagement construct in the student sample population – but not for the general North American general population sample. Further, the self-discovery motive and status enhancement motives were significantly related to brand community engagement in the North American sample, but not for the student sample. This indicates significant differences between the two sample populations.Originality/valueThe results of the current research demonstrate that student populations are significantly different from the general population regarding their motives towards brand communities. This indicates that brand community managers need to be aware of the motives of different brand community members and also that they need to exercise caution about utilizing purely student data to make decisions about brand community management.

scholarly journals The impact of a local community engagement intervention on residents’ fear of crime and perceptions of the police

2019 ◽  
Vol 21 (3) ◽  
pp. 168-180
Author(s):  
Steven Lockey ◽  
Les Graham ◽  
Tom Redman ◽  
Yuyan Zheng ◽  
Gillian Routledge ◽  
...  
Keyword(s):  
Social Capital ◽  
Community Engagement ◽  
Fear Of Crime ◽  
Structural Equation ◽  
Local Community ◽  
Antisocial Behaviour ◽  
Local Area ◽  
Control Area ◽  
The Impact ◽  
Engagement Intervention

Policy-makers have called for community engagement to be made central to police operations in England and Wales, yet little empirical investigation has been undertaken in this context to support its efficacy. This article uses a quasi-experimental research design to review a community engagement intervention that aimed to develop citizens’ perceptions of social capital in their community, improve their perceptions the police, and reduce fear of crime and antisocial behaviour (ASB) incidents. We also develop and test a conceptual model that explores the mechanisms by which social capital may influence citizens’ fear of crime and perceptions of the police, positing that local area potency; the belief that a group can be effective in achieving its goals, may be an important mediating mechanism. Results of independent samples t-tests indicate that the intervention was successful in meeting its objectives in the area it was trialled. There were significant increases in social capital, local area potency, confidence in the police and perceptions of police community focus, and decreases in fear of crime and ASB. These results were generally not evident in a control area. Structural equation modelling results supported the hypothesized model, indicating that local area potency mediates the relationships between social capital and the project outcomes. These findings contribute to the limited empirical evidence in support of the positive influence of community engagement in the United Kingdom, and indicate that social capital and local area potency are important antecedents of citizens’ positive attitudes toward crime and the police.

scholarly journals Challenges of community engagement in a rural area: The impact of flood protection and policy

2020 ◽  
Vol 73 ◽  
pp. 225-233
Author(s):  
Fiona Henderson ◽  
Artur Steiner ◽  
Jane Farmer ◽  
Geoff Whittam
Keyword(s):  
Community Engagement ◽  
Rural Area ◽  
Flood Protection ◽  
The Impact

Music workshops as a pathway to community engagement for military veterans

2020 ◽  
Vol 11 (3) ◽  
pp. 329-340
Author(s):  
Niyati Dhokai
Keyword(s):  
Community Engagement ◽  
Military Service ◽  
Military Veterans ◽  
Well Being ◽  
Valuable Insight ◽  
Civilian Life ◽  
Post Injury ◽  
Community Based ◽  
Arts Engagement ◽  
The Impact

For military veterans who are integrating into civilian community settings after military service, community engagement often involves the negotiation of post-injury needs, the consideration of new roles within the family and community social structures and the transition from military to civilian life. Community-based music programmes can provide opportunities to explore new social relationships with family, friends and community members and reinforce a sense of well-being as well as inform facilitators about the different learning and health needs, particularly those leading to social isolation, of veterans and their families that may affect adherence and retention during the workshop series. This article examines the impact of participating in community-based guitar workshops using ethnographic observation, surveys and interviews with veteran participants. Longitudinal ethnographic information offers valuable insight to plan long-term arts engagement as veterans and their families transition to new communities and continue to utilize the arts as a way to provide positive peer-to-peer support.

scholarly journals Lessons Learned in Clinical Trial Communication During an Ebola Outbreak: The Implementation of STRIVE

2018 ◽  
Vol 217 (suppl_1) ◽  
pp. S40-S47 ◽  
Author(s):  
Amy Callis ◽  
Victoria M Carter ◽  
Aparna Ramakrishnan ◽  
Alison P Albert ◽  
Lansana Conteh ◽  
...  
Keyword(s):  
Clinical Trial ◽  
Clinical Trials ◽  
Community Engagement ◽  
Information Needs ◽  
Human Subjects ◽  
Lessons Learned ◽  
Accurate Information ◽  
Community Acceptance ◽  
Institutional Review ◽  
The Impact

Abstract Communication contributed to 4 important aspects of the Sierra Leone Trial to Introduce a Vaccine Against Ebola (STRIVE): recruiting participants, supporting Human Subjects Protection, building trust in the community to support the trial, and mitigating the impact of rumors and misinformation. Communication was particularly important because STRIVE was Sierra Leone’s first vaccine clinical trial and was implemented during a public health emergency. Communication efforts began months prior to trial launch, building awareness and support through sensitization sessions with stakeholders and community leaders. Community engagement activities continued throughout the trial to maintain relationships with leaders and stakeholders and disseminate accurate information, fostering trust in the trial. The communication team led recruitment with hundreds of information sessions for potential participants, facilitating the informed consent process. Communication efforts continued post-enrollment, supporting ongoing voluntary participation in the trial. Informal formative activities during the trial yielded insights on participants’ perceptions and information needs. While Centers for Disease Control and Prevention Institutional Review Board–approved activities and materials did not change, this flexible strategy allowed for responsive interactions with participants. The trial success and its community acceptance illustrated STRIVE’s successful communications efforts, owing in large part to this flexibility and commitment to community engagement. Clinical Trials Registration ClinicalTrials.gov [NCT02378753] and Pan African Clinical Trials Registry [PACTR201502001037220].

scholarly journals An unlikely hero? Challenging stigma through community engagement

2016 ◽  
Vol 16 (1) ◽  
pp. 106-116 ◽  
Author(s):  
David Best
Keyword(s):  
Social Identity ◽  
Community Engagement ◽  
Content Type ◽  
Social Community ◽  
High Profile ◽  
Meaningful Activity ◽  
Identity Model ◽  
The Impact ◽  
Depth Interviews

Purpose – The purpose of this paper is to describe a high-profile social enterprise in Blackpool, England, called Jobs, Friends and Houses (JFH) that has created a visible social identity of recovery and meaningful activity, to assess how stigma is challenged through active and visible community engagement. Design/methodology/approach – Case study based on in-depth individual interview and focus group, supplemented by participant in-depth interviews. Findings – The paper describes one particular incident in which a worker at JFH intervened in a violent attack, possibly saving a woman’s life. The paper describes the experiences of internalised stigma and external exclusion being challenged by the development of a positive social identity and a pro-social community role that has high visibility. Data are presented showing the strong social identity experienced by participants and recognised by external stakeholders. Research limitations/implications – This is a pilot study which uses an opportunistic design and much stronger longitudinal designs will be needed to address the issues raised in the paper. Social implications – The paper argues that the visibility of the pro-social identity has been central to challenging stereotypes and discriminating attitudes and suggests that a social identity approach may be central to generating and sustaining a recovery community and to confronting and reversing long-held stigmatised attitudes. Originality/value – The paper is important as it discusses the impact of recovery through engagement in meaningful activities that challenge stigma and exclusion through work. The paper is framed in terms of a social identity model of recovery.

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