Soft Skills for IT Project Success: A Systematic Literature Review

Author(s):  
Carmen Iriarte ◽  
Sussy Bayona Orè
2019 ◽  
Vol 38 (1) ◽  
pp. 53-70 ◽  
Author(s):  
Jin Xiu Guo

Information System (IS)/IT project success is a growing interest in management due to its high impact on organizational change and effectiveness. Libraries have been adopting integrated library systems (ILS) to manage services and resources for years. It is essential for librarians to understand the mechanism of IS project management in order to successfully bring technology innovation to the organization. This study develops a theoretical model of measuring IS project success and tests it in an ILS merger project through a software-assisted qualitative content analysis. The model addresses project success through three constructs: (1) project management process, (2) project outcomes, and (3) contextual factors. The results indicate project management success alone cannot guarantee project success; project outputs and contextual factors also influence success through the leadership of the project manager throughout the lifecycle. The study not only confirms the proposed model in a post-project evaluation, but also signifies that project assessment can reinforce organizational learning, increase the chance of achieving success, and maximize overall returns for an organization. The qualitative content analysis with NVivo 11 has provided a new research method for project managers to self-assess an IS/IT project success systematically and learn from their experiences throughout the project lifecycle.


2012 ◽  
Vol 11 (02) ◽  
pp. 1250013 ◽  
Author(s):  
Louay Karadsheh ◽  
Samer Alhawari ◽  
Amine Nehari Talet

The purpose of this paper is to study how Jordanian companies use the knowledge process to support risk analysis and how they deal with and foster it. The present empirical study is based on a sample of the data collected from 180 respondents, drawn randomly from Jordanian Telecommunication Companies. It provides a contribution to the literature about knowledge-based risk analysis in one of the developing countries as a framework to keep organisations competitive within the global business environment. This paper makes the following contributions. First, it demonstrates that according to project stakeholders, individual risk management activities, like for instance risk identification, are able to contribute to project success. Second, this paper provides insight in how knowledge process to support risk analysis and how they deal with and foster risk management activities to contribute in IT project success. And third, based on this new perspective, this paper provides new directions for further research into the mechanisms on how knowledge process support risk analysis in risk management to contribute in IT project success. The results of the survey show that the four selected factors (knowledge-based risk rationalise, knowledge-based risk comprehension, knowledge-based risk examination, and knowledge-based risk validation) have a significant impact on risk analysis. Due to the literature limitation about the KM model in developing countries, the current study will contribute to this field by addressing the knowledge-based risk. The findings will certainly help both researchers and practitioners in future knowledge management (KM) process, and risk analysis research. In order to get a better understanding of the knowledge processes on risk analysis, future research endeavours should focus on several other countries for comparative purposes.


2017 ◽  
Vol 35 (6) ◽  
pp. 994-1005 ◽  
Author(s):  
Jacus Engelbrecht ◽  
Kevin Allan Johnston ◽  
Val Hooper

Author(s):  
Jarmo Ahonen ◽  
Paula Savolainen

The Presence of the Customer and the Supplier Perspectives in Studies on Software Development Project SuccessA systematic literature review on software development project success/failure from customer's or supplier's perspective is presented. The review covers studies published in peer-reviewed journals only. The results show that knowledge on software development project success/failure is multidisciplinary and fragmented. In addition, there are very few studies that consider software development project success from the supplier's perspective. One of the main contributions of this article is the table of articles in which articles have been classified by the perspective which they discuss. Another contribution is the list of journals in which the accepted articles have been published. Moreover, these results show a clear lack in our understanding of software development project success in outsourcing situations.


2020 ◽  
pp. 1412-1427
Author(s):  
Jan Jöhnk ◽  
◽  
Moritz Hartmann ◽  
Nils Urbach ◽  
◽  
...  

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