scholarly journals Measuring Information System Project Success through a Software-Assisted Qualitative Content Analysis

2019 ◽  
Vol 38 (1) ◽  
pp. 53-70 ◽  
Author(s):  
Jin Xiu Guo

Information System (IS)/IT project success is a growing interest in management due to its high impact on organizational change and effectiveness. Libraries have been adopting integrated library systems (ILS) to manage services and resources for years. It is essential for librarians to understand the mechanism of IS project management in order to successfully bring technology innovation to the organization. This study develops a theoretical model of measuring IS project success and tests it in an ILS merger project through a software-assisted qualitative content analysis. The model addresses project success through three constructs: (1) project management process, (2) project outcomes, and (3) contextual factors. The results indicate project management success alone cannot guarantee project success; project outputs and contextual factors also influence success through the leadership of the project manager throughout the lifecycle. The study not only confirms the proposed model in a post-project evaluation, but also signifies that project assessment can reinforce organizational learning, increase the chance of achieving success, and maximize overall returns for an organization. The qualitative content analysis with NVivo 11 has provided a new research method for project managers to self-assess an IS/IT project success systematically and learn from their experiences throughout the project lifecycle.

Author(s):  
Alan R. Peslak

One of the most important issues for organizations and information technology professionals is the success of information technology (IT) projects. This study reviews a survey of financial executives and examines their views on aspects of project management and project success. First, it was found that overall systems development projects are viewed as being successful by organizations. Next, a series of analyses were performed to assess several variables’ impact on IT project success. Skilled project measurement was found to result in higher IT project success. Restrictions on IT application development were found to correlate to lower IT project success. The most important project consideration did not affect project success. Finally, a significant positive relationship was found between the IT project success and overall IT returns. The implications, limitations, and conclusions of these findings are discussed. The study can be used as a basis for further exploration on project management success, influencing variables, and motivators. The findings can also be used to guide management teams in project management decisions to maximize returns to their organizations. The paper studies a large secondary data sample set, which empirically reviews corporations’ experiences with project management. In addition, it explores variables influencing overall project management success perception.


Author(s):  
Deborah Stevenson ◽  
Jo Ann Starkweather

Investigation into the causes for low IT project success rates has dominated both the IT project management literature and the focus of IT project management professionals for decades. Many factors, including a variety of hard skills and soft skills, have been proposed to have an effect on IT project success. This study presented 142 such factors, collected from the IT project management literature over the past 25 years, to members of the Project Management Institute in an effort to ascertain which of these factors had the most impact on IT project success in their respective organizations. Factors were classified into 5 groups: Communication Group, Project Manager/Team Group, Project Group, Organization Group and User Group. Results indicated that 71.8% of respondents agreed that Ability to Communicate at Multiple Levels from the Project Manager/Team Group was the most important factor critical to IT project success of the 142 factors under consideration.


2012 ◽  
Vol 11 (02) ◽  
pp. 1250013 ◽  
Author(s):  
Louay Karadsheh ◽  
Samer Alhawari ◽  
Amine Nehari Talet

The purpose of this paper is to study how Jordanian companies use the knowledge process to support risk analysis and how they deal with and foster it. The present empirical study is based on a sample of the data collected from 180 respondents, drawn randomly from Jordanian Telecommunication Companies. It provides a contribution to the literature about knowledge-based risk analysis in one of the developing countries as a framework to keep organisations competitive within the global business environment. This paper makes the following contributions. First, it demonstrates that according to project stakeholders, individual risk management activities, like for instance risk identification, are able to contribute to project success. Second, this paper provides insight in how knowledge process to support risk analysis and how they deal with and foster risk management activities to contribute in IT project success. And third, based on this new perspective, this paper provides new directions for further research into the mechanisms on how knowledge process support risk analysis in risk management to contribute in IT project success. The results of the survey show that the four selected factors (knowledge-based risk rationalise, knowledge-based risk comprehension, knowledge-based risk examination, and knowledge-based risk validation) have a significant impact on risk analysis. Due to the literature limitation about the KM model in developing countries, the current study will contribute to this field by addressing the knowledge-based risk. The findings will certainly help both researchers and practitioners in future knowledge management (KM) process, and risk analysis research. In order to get a better understanding of the knowledge processes on risk analysis, future research endeavours should focus on several other countries for comparative purposes.


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