The Evolution of a Social Service Crowdfunding Platform Towards an Investing Logic: The Meridonare Case Study

2018 ◽  
pp. 141-175 ◽  
Author(s):  
Carmen Gallucci ◽  
Michele Modina ◽  
Antonio Minguzzi
Keyword(s):  
Social Service

scholarly journals Responding to COVID-19: Lessons Learned from a Senior Living and Social Service Organization

Geriatrics ◽  
2020 ◽  
Vol 5 (4) ◽  
pp. 98
Author(s):  
Margaret Danilovich ◽  
Christie Norrick ◽  
Rachel Lessem ◽  
Laura Milstein ◽  
Nikki Briggs ◽  
...  
Keyword(s):  
Social Service ◽  
Digital Literacy ◽  
Service Provision ◽  
Crisis Response ◽  
Lessons Learned ◽  
Care Recipient ◽  
Remote Work ◽  
Social Service Organizations ◽  
Work From Home

This case study analyzes one senior living and social service organization’s coronavirus (COVID-19) crisis response. We conducted interviews with n = 14 department managers to explore the organization’s pivot to remote work and service provision. We used the Pearson and Mitroff Crisis Management Framework to organize themes. A pre-existing culture of teamwork, willingness to adapt and adopt new approaches, and responsiveness to new policies and procedures facilitated the COVID-19 crisis response. However, low levels of digital literacy among staff, decreased job satisfaction due to no face-to-face interaction between care recipient and service provider, and lack of proactive policies for crisis response, which decreased the speed of enacting remote service provision, were obstacles in effective crisis response. Lessons learned from this case study highlight the need for pre-emptive policy creation on remote service provision and work from home policies, as well as training considerations for senior living and social service organizations.

Les pratiques de coordination en gestion de cas dans le secteur du soutien à domicile pour les personnes en perte d’autonomie liée au vieillissement, une analyse conventionnaliste

2013 ◽  
Vol 32 (3) ◽  
pp. 260-269 ◽  
Author(s):  
Sébastien Carrier
Keyword(s):  
Case Management ◽  
Social Service ◽  
Exploratory Study ◽  
Management Practices ◽  
Elderly Individuals ◽  
Case Study Design ◽  
Different Types ◽  
Perte D’Autonomie ◽  
Embedded Case Study

AbstractThe objective of this article is to understand coordination as it unfolds in case management practices in the context of integrated care networks devoted to frail elderly individuals. More specifically, we describe practical coordination processes. We conducted a qualitative exploratory study using an embedded case study design. Our study covers three health and social service centers in Québec. We noted that coordination produces convention in case management practices through a process of bringing together different types of compromise in home care situations where multidimensionality appears to be more or less important. We constructed four different types of compromise-producing convention with regard to coordination in case management practices: compromise at the interface, scheduling compromise, compromise of opportunity, and compromising change.

Sign in / Sign up

Export Citation Format

Share Document