The Culturally Responsive Social Service Agency: The Application of an Evolving Definition to a Case Study

2008 ◽  
Vol 32 (4) ◽  
pp. 39-64 ◽  
Author(s):  
Julian Chun-Chung Chow ◽  
Michael J. Austin
2019 ◽  
Vol 44 (2) ◽  
pp. 198-220
Author(s):  
Angelique C. Harris ◽  
Katherine M. Anderson ◽  
Daniel J. Bergen

To identify the most critical needs facing lesbian, gay, bisexual, trans, queer/questioning, plus (LGBTQ+) communities in Wisconsin postmarriage equality, this case study utilizes intersectionality as a theoretical framework for conducting a needs assessment through collaborative engagement with social service agency leaders, a community foundation, and a university research center. Adopting intersectionality as a framework allows for a more nuanced understanding of the various communities (racial, class, sexual orientation, gender, etc.) comprising the LGBTQ+ population and, just as critically, generates important qualitative data about the ways in which key social determinants, such as poverty, discrimination, and violence, impact certain communities in more substantive ways.


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