The Viable Systems Approach (VSA) for Re-interpreting Network Business Dynamics

2011 ◽  
pp. 304-320 ◽  
Author(s):  
Paolo Piciocchi ◽  
Clara Bassano ◽  
Erica Paduano ◽  
Maureen Galvin
Keyword(s):  
Systems Approach ◽  
Viable Systems ◽  
Business Dynamics ◽  
Viable Systems Approach

Governing business dynamics in complex contexts

2012 ◽  
pp. 39-59
Author(s):  
Roberto Aguiari ◽  
Primiano Di Nauta
Keyword(s):  
Value Creation ◽  
Systems Approach ◽  
Service Systems ◽  
Service Science ◽  
Viable Systems ◽  
Business Dynamics ◽  
Science Management ◽  
The Many ◽  
Complex Phenomena ◽  
Viable Systems Approach

The paper is to highlight the peculiarities of Service Science, Management and Engineering (SSME) and its proposals with reference to network and systems theories, such as the Many-to-Many, and the Viable Systems Approach (VSA), (VSA) represents an interpretative lens for complex phenomena, and seems to be suitable for analysing service systems because its capacity to move from holism to reductionism, respecting the single characteristics of each entity of the context. SSME and Many-to-Many are gradually being integrated, and the network theories, and specifically (VSA), could considerably support this process by contributing with its own scientific proposals. Authors believe that the (VSA)'s view on business purposes, value creation and the management of relations are strongly coherent with the view proposed or tacitly implied by SSME and Many-to-Many approach.

scholarly journals From Viability to Sustainability: The Contribution of the Viable Systems Approach (VSA)

2018 ◽  
Vol 10 (3) ◽  
pp. 725 ◽  
Author(s):  
Vincenzo Formisano ◽  
Bernardino Quattrociocchi ◽  
Maria Fedele ◽  
Mario Calabrese
Keyword(s):  
Systems Approach ◽  
Viable Systems ◽  
Viable Systems Approach

A New Systems Perspective in Retail Service Marketing

2014 ◽  
pp. 197-218 ◽  
Author(s):  
Sergio Barile ◽  
Marialuisa Saviano
Keyword(s):  
Systems Approach ◽  
Service Marketing ◽  
Service Systems ◽  
Paradigm Change ◽  
Market Exchange ◽  
Viable Systems ◽  
Systems Perspective ◽  
Retail Service ◽  
General Service ◽  
Viable Systems Approach

The aim of this chapter is to highlight the necessity of a change in perspective and a new approach to Retail Service Marketing by addressing the recent challenges posed by a radical rethinking of market exchange logic using a service view. Recent Service Marketing advances are analyzed, which lead to the Service Dominant Logic proposal to take a general service view of market exchange, envisaging an emerging paradigm change. However, the key to this potential paradigm change is not yet well focused. A gap in the theoretical approach emerges that can be closed by adopting the Viable Systems Approach and the structure-system interpretation scheme. Their implications for retailing are discussed, and the key to change is emphasized. This chapter introduces a new theoretical and conceptual framework rooted in systems thinking, which recommends a Service Systems Approach to Retail Marketing.

scholarly journals Online Social Network Viability: Misinformation Management Based on Service and Systems Theories

2018 ◽  
Vol 14 (1) ◽  
pp. 17 ◽  
Author(s):  
Matteo Gaeta ◽  
Francesca Loia ◽  
Debora Sarno ◽  
Luca Carrubbo
Keyword(s):  
Social Network ◽  
Systems Approach ◽  
Online Social Network ◽  
Knowledge Systems ◽  
Collective Knowledge ◽  
Service Dominant Logic ◽  
Dominant Logic ◽  
Viable Systems ◽  
Science Service ◽  
Viable Systems Approach

This paper provides a practical example of how service and systems theories can be successfully integrated to develop a comprehensive analysis and theorization of solutions for a specific issue, that is, misinformation management in online social network sites (OSNs). A literature review and elaboration of different theories (service science, service-dominant logic, viable systems approach) and approaches (collective intelligence and collective knowledge systems, group decision making) specifically related to ONS is developed and presented in the form of propositions and constructs. It results that the issue of misinformation in OSNs can be analyzed as a threat to service (eco) system viability, while technological solutions, engagement and the participation of communities by means of collective knowledge systems should be adopted as strategies to align with relevant supra-systems to survive. The originality of the paper relies on the following: (i) expanding service research analysis horizons to OSNs; (ii) providing a practical example of how Service Science, Service-Dominant Logic and Viable Systems Approach perspectives can be integrated to theorize and practically find ways to re-shape contexts, such as OSN misinformation management; and (iii) presenting a multidisciplinary conceptual model to the OSN literature, based on service systems and service ecosystems, linking theory to practice.

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