An Evaluation of the Initiatives and the Progress Made on e-government Services in the EU

Author(s):  
Alexander B. Sideridis ◽  
Elias Pimenidis ◽  
Loucas Protopappas ◽  
M. Koukouli
Keyword(s):  
2018 ◽  
Vol 16 (2) ◽  
pp. 193-215 ◽  
Author(s):  
Mitja Dečman

With the increasing role of information and communication technology (ICT) in the society, ICT’s role is gaining importance in the aspect of provision and use of the public sector services for the citizens. Especially in the European Union different activities have been conducted through the years to promote ICT use in the society. It has been mainly based on the Digital Agenda for Europe (DAE), which underlines the key role of ICT in the efforts to achieve its strategic objectives. Slovenia as an EU member state follows these directions but positions itself among less successful states in the EU. The well-known European Digital Economy and Society Index ranks Slovenia to the lower half of member states indicating possibilities for improvement. Although much can be said and done about the service-providers side this paper focuses on the users’ side and especially on their digital inequality. The lack of studies in the area of digital inequality and online government services adoption and use is the main motivation for this research. The research uses the data provided by Slovenian annual survey Use of Information and Communication Technology in Households and by Individuals of the last four years. The analysis of this data, presented in the paper, exhibits that changes for the better are detected in Slovenian society, but the situation in public-sector services is not optima. The results demonstrate the existence of digital inequality considering the income level of households and education level of individual users. The synthesis of the data demonstrates that the Slovenian government and its ministries should consider adding tangible actions to the already set strategies if the country wants to catch up with the leading countries of the EU and achieve goals, set by the DAE.


Author(s):  
Evangelia Fragouli ◽  
◽  
Ivana Despoina Doulgerof ◽  

The aim of the current research is to examine how and to what extent existing e-government services in planning, managing, and delivering EU funds in Greece, can evolve into new open-government models. It also aims to examine how to effectively engage citizens and potential beneficiaries to participate in processes, such as policymaking or projects’ and funds’ allocation within the framework of the Partnership Agreement 2014/2020. The study comprises of a combination of both secondary and primary data being selected from public bodies (managing authorities) and potential beneficiaries (public entities and citizens) searching their awareness, perceptions, concerns and attitudes on existing and possible future open government models. Findings show that respondents recognize the benefits of e-government services, yet they encounter difficulties using them, mostly due to the platforms’ technocratic language. They are uncertain however on the impact open data have had on the EU funds management and demonstrate reservations on trust and security issues, including interaction and integration of their proposals in policy- and decision-making processes. The study concludes with proposals on future academic research and policy applications in order to further advance the openness of governance in the EU funds.


2020 ◽  
Vol 12 (3) ◽  
pp. 85-96
Author(s):  
Jovana Zoroja ◽  
Ivan Strugar ◽  
Božidar Jaković

The composite index summarizing relevant indicators of Europe's digital performance and tracking the progress of EU Member States in digital competitiveness in the Croatian case, still below the EU average, especially in the area of e-government. The aim of this article is twofold. First, we evaluate the difference between respondents 18 to 24 and 25 to 34 according to their attitudes towards the usage of offered e-government solutions. Second, we determine the presence of the obstacles in using e-government solutions among these two age groups. The utilization of e-government services is still rather low, and one, a very important reason for lower usage of e-government services in Croatia is the perceived low level of quality of the e-government services with the perceived high level of obstacles towards their usage.


2011 ◽  
Vol 11 (4) ◽  
pp. 268-271 ◽  
Author(s):  
Ginevra Peruginelli

AbstractThis paper, by Ginevra Peruginelli, examines the general issue of mapping concepts of different legal orders, with a focus on legal terminology and semantics of the law. Interoperability between legal thesauri is a possible operative solution in so far as it meets two important functions: cross-collection retrieval and cross-language retrieval. At a practical level a feasibility study, carried out by the Institute of Legal Information Theory and Techniques of the National Research Council of Italy is described. The study aims at aligning a number of thesauri used in e-government services within the EU, while testing new methods of automatic mapping.


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