From customer motivation to corporate performance. The role of strategic factors and distribution channels of financial service firms

2014 ◽  
Vol 10 (1) ◽  
pp. 135-157 ◽  
Author(s):  
J. Augusto Felício ◽  
Carlos Robalo Freire
Keyword(s):  
Corporate Performance ◽  
Distribution Channels ◽  
Financial Service ◽  
Service Firms ◽  
Strategic Factors ◽  
Customer Motivation ◽  
Financial Service Firms

scholarly journals Identifying Decisive Socio-Political Sustainability Barriers in the Supply Chain of Banking Sector in India: Causality Analysis Using ISM and MICMAC

Mathematics ◽  
2021 ◽  
Vol 9 (3) ◽  
pp. 240
Author(s):  
Wen-Kuo Chen ◽  
Venkateswarlu Nalluri ◽  
Man-Li Lin ◽  
Ching-Torng Lin
Keyword(s):  
Supply Chain ◽  
Banking Sector ◽  
Matrix Multiplication ◽  
Financial Service ◽  
Assessment Process ◽  
Service Firms ◽  
Fuzzy Delphi ◽  
Political Sustainability ◽  
Improvement Programs ◽  
Financial Service Firms

The banking sector often plays a crucial role in the improvement of infrastructure and economy of any country. In many emerging economies, it is apparent that a wide variety of social and political issues are related to the associated supply chain sustainability of financial service firms. Although such sustainability and its implementation issues have largely been addressed in existing research literature and in practice for many years, the attention towards socio-political sustainability aspects has been quite limited. Thus, this study attempted to explore the determinants for improving socio-political sustainability in financial service firms. Through adopting the fuzzy Delphi method (FDM), performing an exhaustive literature review, and conducting semi-structured interviews with the decision-makers of the service firms, nine key barriers for socio-political sustainability were first identified in this study. Then, the influence relationships of the key barriers were assessed by 15 experts. During the assessment process, the interrelationships and their dependence powers among key barriers were analyzed using the interpretive structural modelling (ISM) approach and cross-impact matrix multiplication applied to classification (MICMAC) methods. The assessment results show that among the studied barriers, “antisocial considerations”, “unstable political climate”, and “lack of political coherence” are the decisive barriers that affect the socio-political sustainability in the supply chain of financial service firms. The knowledge in understanding and reducing these decisive barriers can provide service sector practitioners, especially those with limited resources, the enhanced capability to conduct better planning and designing of effective and continuous improvement programs, so as to win over new consumers and retain existing clients by offering sustainable services.

scholarly journals Marketing Islamic Financial Services: A Review, Critique, and Agenda for Future Research

2020 ◽  
Vol 13 (1) ◽  
pp. 12 ◽  
Author(s):  
Intekhab Alam ◽  
Pouya Seifzadeh
Keyword(s):  
Financial Services ◽  
Financial Service ◽  
Islamic Finance ◽  
Future Research ◽  
Islamic Banking ◽  
Service Firms ◽  
Main Research ◽  
Research Themes ◽  
Nuanced Understanding ◽  
Financial Service Firms

Islamic finance has experienced rapid growth globally, surpassing the USD 2 trillion mark in 2017. As a result, the literature related to Islamic finance and banking is rather rich. Despite the richness of the literature, our knowledge of the marketing issues related to Islamic finance is modest and somewhat ambiguous. Therefore, we review several decades of research about the Islamic finance in various parts of the world. We identify and discuss three main research themes that draw on different conceptualization and theoretical lenses. After synthesizing their respective findings, we propose several avenues for future research that integrate these three research themes with the goal of developing a more nuanced understanding of Islamic finance and its marketing. While we believe that our review will mainly serve as a crucial reinvigoration and launch point for future research on Islamic finance marketing, it is also of great practical benefit for policymakers of various countries and especially managers of financial service firms interested in marketing Islamic banking and financial services to their customers.

Convergence and risk-return linkages across financial service firms

2007 ◽  
Vol 31 (4) ◽  
pp. 1167-1190 ◽  
Author(s):  
Elyas Elyasiani ◽  
Iqbal Mansur ◽  
Michael S. Pagano
Keyword(s):  
Financial Service ◽  
Service Firms ◽  
Risk Return ◽  
Financial Service Firms

scholarly journals COMPARING THE VALUE RELEVANCE OF SELECTED ACCOUNTING INFORMATION IN CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS: THE CASE OF NIGERIAN LISTED FINANCIAL SERVICE FIRMS

2021 ◽  
Vol 3 (Number 2) ◽  
pp. 16-32
Author(s):  
Kassim Busari ◽  
Muhammad Mustapha Bagudo
Keyword(s):  
Financial Services ◽  
Value Relevance ◽  
Group Structure ◽  
Market Price ◽  
Accounting Information ◽  
Financial Statements ◽  
Financial Service ◽  
Financial Information ◽  
Service Firms ◽  
Financial Service Firms

In a company with a group structure, financial information is presented in two folds via consolidated and separate financial statements. The reporting of the similarly classified elements of financial statements arranged side by side in two columns carrying two different figures may be puzzling. Consequently, investors and other financial information users having two different figures available to them need to be guided as to which set(s) of information they need to make predictions and decisions. This study provides evidence about the comparative value relevance of accounting information for consolidated and separate financial statement of listed financial service firms in Nigeria. The study population is the entire listed financial services firms throughout the period of 2014-2018. Accounting information was represented by earnings per share, book value per share, dividend per share, and cash flow per share. These proxies were regressed against the market price per share. Data for accounting information were sourced from the annual reports of sampled firms and market prices from the Nigerian stock exchange factbook. A census sampling was used after a three-point filter was applied to the original population. The results show generally that both consolidated and separate accounting information is value relevant. However, consolidated accounting information is found to be more value relevant than separate accounting information. The study thus recommends the strengthening of firms’ operations, re-evaluation of the dividend policy, and enhanced implementation of IFRS standards to enhance value relevant accounting information that will be useful to the shareholders in making informed decision and taking adequate actions.

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