Unconventional Functions of Deviant Behaviors in the Relationship Between Job Stress and Emotional Exhaustion: Three Study Findings

2015 ◽  
Vol 35 (3) ◽  
pp. 269-284 ◽  
Author(s):  
Mohesn Golparvar

Despite the increasing number of studies on the relationship between job satisfaction and deviant behaviors in the workplace, still there is a lack of studies where job satisfaction has been measured considering stress and job engagement and also whether all of these three variables are directly correlated with workplace deviant behaviors or not. This study aims to investigate the relationship between job satisfaction and workplace deviant behaviors and other important objectives is the relationship between job satisfaction, stress, and job engagement with workplace deviant behaviors and the relationship between stress and job engagement with job satisfaction. Our study found that stress is liable for less satisfied employees which produces a high level of involvement in workplace deviant behaviors. On the other hand, job engagement creates job satisfaction which reduces workplace deviant behaviors. The quantitative approach is employed on 82 employees of private and public commercial banks. Based on PLS-SEM method conceptual frameworks were constructed, descriptive analysis and regression analysis were used. Our study concluded that there is a strong causal relationship between job stress, job engagement with job satisfaction which results in workplace deviant behavior. Therefore, workplace deviant behavior can be reduced if organizations take some recreational activities that will increase job engagement.


2017 ◽  
Vol 10 (4) ◽  
pp. 131 ◽  
Author(s):  
Zeynep Oktug

In today’s work conditions, job stress and emotional exhaustion are serious threats for the health of employees. Previous research suggests a relationship between job stress and emotional exhaustion. The way individuals use humor has been associated with different coping strategies. The aim of this study is to investigate the moderating role of employees’ humor styles on the relationship between job stress and emotional exhaustion. 116 participants completed self-reported measures assessing their job stress, emotional exhaustion and humor styles. For data analyses a series of hierarchical moderated regression analyses were conducted. The findings show that self-enhancing and self-defeating humor styles have moderating effects on the relationship between job stress and emotional exhaustion. As the level of self-enhancing humor increases, the effect of job stress on emotional exhaustion is attenuated, on the other hand, as the level of self-defeating humor increases, the effect of job stress on emotional exhaustion is intensified. Findings regarding the effects of employees’ humor styles are discussed.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saif Ud Din ◽  
Vishwanath V. Baba

PurposeThe purpose of this study is to explore the impact of mental health on the job performance among nurses, how shiftwork affects the impact and how social support alters it.Design/methodology/approachData were collected through a questionnaire survey from 683 Indian nurses working in multiple hospitals in two major cities in Northern India. Descriptive statistics, correlations and hierarchical regressions were employed to investigate the links between job stress, emotional exhaustion and job performance along with the simultaneous moderating effects of shiftwork and social support on this relationship.FindingsBoth job stress and emotional exhaustion were negatively related to job performance. However, three-way interaction analysis revealed that social support moderated the above relationships differently between shift workers and day workers. Social support significantly altered the pattern of the relationship between the independent and dependent variables among day workers but had no impact in mitigating the relationship among shift workers.Research limitations/implicationsThe findings endorsed the usefulness of the stress theory, burnout theory, the conservation of resources model and the social support resource theory in modeling the phenomenon and explaining the behavior of day workers but not that of shift workers.Practical implicationsIt paved the way for evidence-based practices in health-care management.Originality/valueThis study extends theoretical predictions to India and demonstrates their global portability. It focuses on shiftwork and social support as simultaneous moderators, and through a unique three-way analysis, documents complex interaction patterns that have hitherto been unrecorded. It also brings scholarly attention to the nursing population in India whose organizational behavior is poorly documented in the empirical literature.


2021 ◽  
Vol 9 (1) ◽  
pp. 133-145
Author(s):  
Kevin Lagat ◽  

Despite the threat of the COVID-19 pandemic, teachers continue to navigate the new normal in education which demonstrate their resilience. This descriptive correlational study determined the level of optimism, job stress, and emotional exhaustion of 150 teachers amidst the COVID-19 pandemic, and it analyzed the relationship among these three variables. The data were analyzed using weighted mean, standard deviation, and Pearson r. Results revealed resiliency among teachers amidst the pandemic with a high level of optimism and a relatively low COVID-19 induced job stress and emotional exhaustion level. This study has also shown that optimism is not correlated with job stress and emotional exhaustion, but it found out significant relationship between the last two variables. Generally, it can be concluded that teachers are highly optimistic amidst the pandemic. This paper also validates earlier claims that lower levels of job stress contribute to lower incidents of emotional exhaustion.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marliana Junaedi ◽  
Fenika Wulani

PurposeThe purpose of this paper is to examine the relationship between job stress and deviant behaviors, which include organizational and frontline deviance, and the moderating effect of person–organization (P-O) fit on these relationships.Design/methodology/approachThe sample consists of 259 frontline employees working in Surabaya, Indonesia. Respondents were asked to complete a questionnaire distributed by survey assistants. This present study conducts partial least squares structural equation modeling to examine hypotheses.FindingsThe results indicate that job stress has positive correlations with organizational and frontline deviance. P-O fit has a moderating effect on the relationship between job stress and frontline deviance; the lower the P-O fit, the stronger the relationship between job stress and frontline deviance. P-O fit does not moderate the relationship between job stress and organizational deviance.Practical implicationsCompanies must be more careful in the recruitment and selection process and continuously perform activities to communicate their values and norms to employees.Originality/valueThis study introduces the moderating effect of P-O fit on the relationship between job stress and frontline employees' deviant behaviors, which has not been revealed in previous studies. It provides an understanding of the importance of considering the compatibility between individual and organizational values as one of the company's efforts to reduce stressed employees' responses by engaging in workplace deviance.


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