Interpersonal citizenship behaviors: the role of passion for work in helping behaviors towards coworkers

Author(s):  
François-Albert Laurent ◽  
Nathalie Houlfort ◽  
Katherine Malchelosse
2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dirk De Clercq ◽  
Chengli Shu ◽  
Menglei Gu

PurposeThis study unpacks the relationship between employees' perceptions of organizational politics and their helping behavior, by explicating a mediating role of employees' affective commitment and moderating roles of their tenacity and passion for work.Design/methodology/approachQuantitative survey data were collected from 476 employees, through Amazon Mechanical Turk.FindingsBeliefs that the organizational climate is predicated on self-serving behaviors diminish helping behaviors, and this effect arises because employees become less emotionally attached to their organization. This mediating role of affective commitment is less salient to the extent that employees persevere in the face of challenges and feel passionate about working hard.Practical implicationsFor human resource managers, this study pinpoints a lack of positive organization-oriented energy as a key mechanism by which perceptions about a negative political climate steer employees away from assisting organizational colleagues on a voluntary basis. They can contain this mechanism by ensuring that employees are equipped with energy-boosting personal resources.Originality/valueThis study addresses employees' highly salient emotional reactions to organizational politics and pinpoints the critical function of affective commitment for explaining the escalation of perceived organizational politics into diminished helping behavior. It also identifies buffering effects linked to two pertinent personal resources.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xi Ouyang ◽  
Kong Zhou ◽  
Yuan-Fang Zhan ◽  
Wen-Jun Yin

PurposeDrawing on the extended self-theory, this study explores the dynamic process through which reactive helping could influence proactive helping through self-investment and investigate the moderating role of task difficulty in affecting this process.Design/methodology/approachThis study, with a sample of 582 diary surveys from 66 employees, used experience sampling techniques to analyze the proposed hypotheses.FindingsThe results revealed that self-investment could mediate the positive relationship between reactive helping and proactive helping. Additionally, task difficulty acts as an essential role in facilitating the process raised by reactive helping. Further examination revealed that the moderated mediation effect in this model was also significant.Practical implicationsManagers should encourage help-seeking and positive responses to requests, especially in groups with difficult tasks, which could build helpers’ extended self at work and increase their proactive helping behaviors at the following episode.Originality/valueAs verifying the dynamic trajectory of reactive helping, this study enriches our understanding of whether and how helping behaviors are likely to grow over time. Besides, it complements current pieces of literature by exploring the potential positive implication of reactive helping with a helper-centric perspective.


2016 ◽  
Vol 11 (8) ◽  
pp. 256 ◽  
Author(s):  
Shibani Belwalkar ◽  
Veena Vohra

<p class="Abstract">Workplace spirituality has steadily been gaining attention in the last couple of years. Many researchers have investigated the role of “workplace spirituality” with the aim of generating research data that would firmly entrench this construct as vital in the workplace. This article proposes the relationships between workplace spirituality, job satisfaction and organizational citizenship behaviors. It examines the relationship between three workplace spirituality components–meaning and purpose in work, recognition of an inner life or spirit and interconnectedness with the various forms in which organizational citizenship behaviours manifest, mediated by the job satisfaction experienced by the employees. This study can provide significant inputs to promote managerial effectiveness, change management, leadership, holistic performance and growth of organizations, through environments which promote workplace spirituality.</p>


2015 ◽  
Vol 21 (6) ◽  
pp. 642-657 ◽  
Author(s):  
Jui-Chang Cheng ◽  
Cheng-Shiung Wu ◽  
Chang-Hua Yen ◽  
Chien-Yu Chen

Author(s):  
Weisheng Chiu ◽  
Sunyun Shin ◽  
Hyun-Woo Lee

The purposes of this chapter were (1) to identify the role of customer citizenship behavior (CCB) in value co-creation and (2) to examine the relationships among CCB, perceived value, satisfaction, and repurchase intention of customers in the context of fitness centers. Data were collected from customers at commercial fitness clubs in the region of Greater Taipei. The results showed that CCB has a positive influence on perceived value and satisfaction, which in turn have positive influences on repurchase intention. Besides, perceived value has a positive influence on satisfaction. Although a direct relationship between CCB and repurchase intention was not found, an indirect influence of customer citizenship behavior through perceived value and satisfaction on repurchase intention was revealed. The findings of this chapter fill the academic gaps in the literature regarding the role of CCB on value co-creation in fitness centers. It also provides practical implications for fitness centers to vigorously encourage customers to act with citizenship behaviors.


2019 ◽  
pp. 389-410
Author(s):  
Nathalie Houlfort ◽  
Julie Lauzier ◽  
Sarah Bourdeau

This chapter reviews theories and perspectives, such as role theory, the life course perspective, and the resource perspective, pertaining to retirement and how passion for work relates to the main theoretical background used to study retirement. An extensive review of the research that has examined the role of passion for work in retirees’ psychological adjustment is presented. Results show that harmonious passion for work is positively associated with retirees’ psychological adjustment, whereas the opposite if found for obsessive passion. The chapter concludes with suggestions for future research in this important area as well as with practical implications aimed at organizations, workers and retirees to facilitate a smoother life transition and to experience a more fulfilling retirement.


2019 ◽  
pp. 263-300
Author(s):  
Claude Fernet ◽  
Sarah-Geneviève Trépanier ◽  
Stéphanie Austin ◽  
Louise Clément

The present chapter provides an integrative review of the work stress literature while referring to the empirical evidence on passion for work in relation to psychological health, that is, well- and ill-being manifestations. Drawing on recent scientific literature, the chapter presents an extended dualist model of passion in adaptation to the work environment, which aims to identify work environment factors that are associated with well- and ill-being, and to examine the moderating role of passion for work in the psychological processes associated with psychological health. Results confirming the proposed model are presented, as well as future research directions.


Sign in / Sign up

Export Citation Format

Share Document