Modeling the customer satisfaction function: a two-country comparison

2018 ◽  
Vol 28 (2) ◽  
pp. 163-175 ◽  
Author(s):  
Ding Hooi Ting
2011 ◽  
Author(s):  
Alexander Patterson ◽  
William A. Gentry ◽  
Sarah A. Stawiski ◽  
David C. Gilmore

2013 ◽  
Author(s):  
Marit Skivenes ◽  
Jill Berrick ◽  
Tarja Poso ◽  
Sue Peckover

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