This study aimed to identify the effect of continuous improvement of medical services provided to patients , represented by the computerized Hakim medical program from the point of view of the medical staff workers, which is an applied study on KhreibetAl-Souq Comprehensive Medical Center after using the Hakim program. The researcher distributed (28) questionnaires on the study sample, i.e. approximately (40%) of the study population of (70) staff employees. (26) questionnaires were retrieved, and after checking the retrieved questionnaires, two questionnaires were excluded because they were not valid for statistical analysis, and accordingly, the number retrieved and valid for statistical analysis reached (24) questionnaires. The study reached several conclusions, the most important of which is that there is a statistically significant impact of continuous improvement represented by Hakim's computerized medical program on medical services provided to patients from the point of view of the medical staff, and that continuing to make improvements in work processes and procedures will lead to providing medical services to patients and beneficiaries, according to the requirements of both the beneficiaries and the medical employees, and will also lead to (more effective) arrangement, speed up and organization of work procedures and saves time and effort for both the medical workers and the beneficiaries,
KEYWORDS: continuous improvement, hakim medical program, medical services, medical computing company, requirements of clients