Linking Leadership Behaviors and Information Exchange to Improve Supply Chain Performance: A Conceptual Model

In this highly volatile global economy, organizations need to deploy various levers to improve supply chain performance. Supply chain needs to be responsive and agile to changing market conditions. The objective of the supply chain is to have the right products and services in the right quantities, at the right place, at the right moment, produced with minimal cost with the required quality level. To facilitate that, communication is considered one of the key levers to its success. While traditional communication approaches improved supply chain performance, in this dynamic environment there are still significant gaps and few opportunities to innovate the communication process within the whole supply chain. The purpose of this article is to explore how organizations can improve the performance of the communication process within the whole supply chain through the application of hybrid strategies and tools. The research methodology was qualitative exploratory in nature to confirm the relevance of the research question, and to explore through extensive literature review different strategies and tools to be applied to improve communication in supply chain.Supply chain managers can potentially benefit from this research, this study contributes to communication process in the supply chain by going beyond the benefits and problems of communication process that occur in day-to-day operational communications. It adds a new perspective to fit the flexibility and agility exist in the market place by proposing the use of hybrid strategies and tools to improve connectivity, information exchange, knowledge sharing and relationship alignment in the networked supply chain.

Download Full-text

Is Supply Chain a complex system?

MATEC Web of Conferences ◽

10.1051/matecconf/201820000018 ◽

2018 ◽

Vol 200 ◽

pp. 00018

Author(s):

Safaa Raaidi ◽

Imane Bouhaddou ◽

Asmaa Benghabrit

Keyword(s):

Complex System ◽

Supply Chain ◽

Supply Chain Performance ◽

Financial Flows ◽

Material Information ◽

Ultimate Purpose ◽

Improve Supply Chain

Nowadays, industries are continually looking to implement new subsidiaries in different continents, in order to better fulfill their customers’ needs, generate the best products in the shortest time and cheaper than their competitors. Achieving these goals is no longer related to the company itself, but to all partners in the supply chain. This justifies the need for efficient and judicious management of the whole supply chain, through the collective intervention of all its actors. Needless to say, a supply chain is a system made up of a set of suppliers, producers, subcontractors, retailers, wholesalers and customers, between whom material, information and financial flows are exchanged. Management of these flows is becoming increasingly difficult and constitutes the main source of the supply chain complexity. In order to alleviate this problem and improve supply chain performance, it is necessary to model it, taking into consideration its characteristics, which make it a complex system. Hence, the scoop of this paper is to prove that supply chain is a complex system, by highlighting its most relevant characteristics that make it such a system. Complex means what is braided together or woven together. If we separate the elements, we get acquaintance elements, but we lose their interactions. Within this trend, our contribution subscribes with its ultimate purpose modelling supply chain as complex system.

Download Full-text

Using Environmental Demands to Improve Supply Chain Performance

Information Technologies in Environmental Engineering - Environmental Science and Engineering ◽

10.1007/978-3-642-19536-5_47 ◽

2011 ◽

pp. 605-615 ◽

Cited By ~ 1

Author(s):

Paul Eric Dossou ◽

Philip Mitchell

Keyword(s):

Supply Chain ◽

Supply Chain Performance ◽

Environmental Demands ◽

Improve Supply Chain

Download Full-text

Building Ambidextrous Supply Chains in SMEs

International Journal of Information Systems and Supply Chain Management ◽

10.4018/ijisscm.2017100105 ◽

2017 ◽

Vol 10 (4) ◽

pp. 80-100 ◽

Cited By ~ 2

Author(s):

Mohd. Nishat Faisal ◽

Faisal Talib

Keyword(s):

Supply Chain ◽

Large Scale ◽

Supply Chain Performance ◽

Exploration And Exploitation ◽

Supply Chain Strategy ◽

Generic Questionnaire ◽

Relationship Structure ◽

Cross Reference ◽

Improve Supply Chain

Ambidexterity involves developing competencies to excel simultaneously on the exploration and exploitation dimensions. Few studies in literature discuss ambidexterity in a supply chain context. The research presented in this paper highlights issues that act as barriers and deserve attention in implementing ambidextrous supply chain strategy in SMEs. To develop a relationship structure existing among these variables, Interpretive Structural Modelling (ISM) technique is used. Further, variables' impact and dependency is calculated using Impact Matrix Cross-Reference Multiplication Applied to a Classification (MICMAC) approach. ISM algorithm proves to be a better tool as compared to a large-scale generic questionnaire based study due to its iterative nature that helps to bring forth issues that are difficult to identify otherwise. SMEs in India under tremendous pressure to excel on exploration and exploitation dimensions would be the major beneficiaries of this study. The hierarchy based structure and the classification of factors based on their impact and dependence, will enhance the understanding of SMEs mangers/owners to improve supply chain performance by eliminating barriers and thereby implementing ambidextrous strategy across the supply chain.

Download Full-text