Language-related episodes and feedback in synchronous voiced-based and asynchronous text-based computer-mediated communications

While the Internet is a major business tool nowadays, individuals are still challenged to form teams and collaboration virtually. To evaluate the success of team formation in a virtual setting, this research study assessed the role of different computer-mediated communications (CMC) employed on the success of team formation measured by task performance (TP), team cohesiveness (TC), computer skills (CS) and social bond (SB), while assessing the differences on such relationships when controlled for gender, age, education level, academic major, as well as academic year. This research used analysis of variance (ANOVA) and analysis of covariance (ANCOVA) to address the hypotheses proposed. Using three teams and 140 participants, the results indicated that there is a significance difference in the role of CMC levels employed on the level of perception of CS in team formation. Also, there is a significance difference in the role of CMC levels employed on the levels of TP, when controlled for gender. In addition, there is a significance difference in the role of CMC levels employed (No-CMS/F2F, OLS, & OLS+SNS) on the levels of CS, when controlled for education, academic major and academic year. The results of this study contribute to the body of knowledge by helping organizations identify ways to support effective team formations.

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A Review on the Efficacy of Immediacy Factors towards Achieving Communication Satisfaction via Email among Academic Staff

Mediterranean Journal of Social Sciences ◽

10.2478/mjss-2018-0065 ◽

2018 ◽

Vol 9 (3) ◽

pp. 233-241

Author(s):

Chinedu Eugenia Anumudu ◽

Mal-Imran Yasin ◽

Ahmad Ghazali Akmar ◽

Muhammad Pauzi Latif

Keyword(s):

Social Presence ◽

Mixed Method ◽

Review Paper ◽

Academic Staff ◽

Computer Mediated Communication ◽

Communication Satisfaction ◽

Mediated Communication ◽

Quantitative Studies ◽

Computer Mediated ◽

Computer Mediated Communications

Abstract The review paper intensively explored immediacy factors influencing communication satisfaction through asynchronous computer mediated communication mediums. Immediacy is one of the constructs of social presence theory deemed capable of compelling communication satisfaction on asynchronous computer mediated communications. It has been established in numerous related studies conducted on asynchronous virtual mediated channels. However, little or no consideration seemed to have been given to exploring these immediacy factors towards ascertaining communication satisfaction via email, as one of the asynchronous mediated communications. The need to study this via email is essential, especially towards making it more efficient since it still remained the third means of communication predominantly used for dispatching corporate issues. In this review, prompt feedback, approachability and similarity personality were the dimensions of immediacy explored in relations to the effectiveness towards attaining communication satisfaction on asynchronous virtual communications. The findings showed that these dimensions examined were capable of inspiring immediacy towards achieving communication on asynchronous computer mediated channels. Therefore, it is expected that these may equally motivate communication satisfaction via email as one of asynchronous virtual mediums. It also showed that most of the studies so far conducted were dominated by qualitative and mixed-method approaches. Few quantitative studies encountered in the review appeared lacking the capacity of generalizing the outcomes due to respondents’ poor turnout rate and inadequate sample sizes issues. Thus, empirical quantitative studies are still needed via email mode of interaction in order to resolve these issues and for revalidating the outcomes of the review.

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Emoticon, Emoji, and Sticker Use in Computer-Mediated Communications: Understanding Its Communicative Function, Impact, User Behavior, and Motive

New Media for Educational Change - Educational Communications and Technology Yearbook ◽

10.1007/978-981-10-8896-4_16 ◽

2018 ◽

pp. 191-201 ◽

Cited By ~ 3

Author(s):

Ying Tang ◽

Khe Foon Hew

Keyword(s):

User Behavior ◽

Communicative Function ◽

Computer Mediated ◽

Computer Mediated Communications

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Community Networking: The Native American Telecommunications Continuum

Social Media Archeology and Poetics ◽

10.7551/mitpress/9780262034654.003.0018 ◽

2016 ◽

Author(s):

Randy Ross

Keyword(s):

Native American ◽

Computer Mediated ◽

Community Networking ◽

Impact Of Technology ◽

The Impact ◽

Computer Mediated Communications

Community Networking -- The Native American Telecommunications Continuum Computer mediated communications -- has evolved exponentially each decade since the mid-1980’s. Pre-Internet exploration in the era of FidoNet and supported by dial-up modem equipment running over x.25 exchange switching does not seem possible to have existed at all. With three decades of change to reflect upon, questions remain today about whether the impact of technology and telecommunications has advanced tribal nationhood.

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The Role of Structured Conflict and Consensus Approaches inVirtual Team Strategic Decision Making

Virtual Technologies ◽

10.4018/978-1-59904-955-7.ch094 ◽

2008 ◽

pp. 1480-1497

Author(s):

Jerry Fjermestad

Keyword(s):

Decision Making ◽

Group Support Systems ◽

Strategic Decision ◽

Strategic Decision Making ◽

Face To Face ◽

Systems Research ◽

Computer Mediated ◽

Computer Mediated Communications ◽

Group Member

Do procedures that improve face-to-face decision meetings also improve virtual “meetings?” Might the effectiveness of such procedures improve with practice? This longitudinal experiment investigated the efficiency, effectiveness and group member perceptions of dialectical inquiry (DI) and constructive consensus (CC) approaches to strategic decision making in a virtual (distributed) computer-mediated- communications (CMC) environment. There were no differences between DI and CC groups in terms of decision effectiveness. However, this result has not been unusual in CMC research. DI groups had significantly higher perceived depth of evaluation than CC groups. CC groups reported greater decision acceptance and willingness to work together again than DI groups. The results are discussed in terms of their implications for group support systems research and design in the era of the World Wide Web.

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Trust in Computer-Mediated Communications

Human Computer Interaction ◽

10.4018/978-1-87828-991-9.ch139 ◽

2009 ◽

pp. 2118-2131

Author(s):

Susan K. Lippert

Keyword(s):

Common Factors ◽

Factors Affecting ◽

Computer Mediated ◽

Computer Aided ◽

Computer Mediated Communications

This chapter explores the concepts of trust as they relate to computer-aided communications. The author defines trust for interpersonal and for inanimate technology, identifies common factors affecting quality of meaning in communication, and identifies ways businesses can foster and enhance trust independent of the medium of communication.

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