Application of quality function deployment in the semiconductor industry: A case study

2010 ◽  
Vol 58 (4) ◽  
pp. 672-679 ◽  
Author(s):  
Chee-Cheng Chen
Keyword(s):  
Quality Function Deployment ◽  
Semiconductor Industry ◽  
Quality Function

scholarly journals Quality function deployment: more than a design tool

2019 ◽  
Vol 11 (2) ◽  
pp. 142-166 ◽  
Author(s):  
Nadiye Ozlem Erdil ◽  
Omid M. Arani
Keyword(s):  
Quality Improvement ◽  
Quality Function Deployment ◽  
Design Tool ◽  
Quality Improvements ◽  
Literature Study ◽  
Quality Function ◽  
Content Type ◽  
Study Approach ◽  
Design Activities

Purpose This paper aims to investigate to what extent quality function deployment (QFD) can be used in quality improvement rather than design activities. Design/methodology/approach A framework was developed for implementation of QFD as a quality improvement tool. A case study approach is used to test this framework, and quality issues were analyzed using the framework in a ceramic tile manufacturing company. Findings The results showed considerable improvements in the critical quality characteristics identified and sales rates, demonstrating the potential of QFD to be used in assessing and prioritizing areas of improvement, and converting them into measurable process or product requirements. Research limitations/implications One case study was completed. More studies would be beneficial to support current findings. Practical implications This framework provides structured approach and guidelines for practitioners in adapting QFD for quality improvements in existing products or processes. Originality/value This study proposes a new framework to use QFD in quality improvement activities, expanding its application areas. Moreover, the results of the literature study performed provide a valuable collection of practical QFD implementation examples.

Integrated Quality Function Deployment as a Tool for Quality Achievement in Healthcare

2012 ◽  
Vol 1 (2) ◽  
pp. 80-92 ◽  
Author(s):  
Chintala Venkateswarlu ◽  
A. K. Birru
Keyword(s):  
Analytic Hierarchy Process ◽  
Quality Function Deployment ◽  
Healthcare Services ◽  
Relative Importance ◽  
Analytic Hierarchy ◽  
Direct Evaluation ◽  
Quality Function ◽  
Model Combining ◽  
Hierarchy Process

Quality function deployment (QFD) is a methodology that extracts client demands (CDs) and inducting them in the final service/product. Once CDs are extracted from client the traditional QFD approach uses absolute importance to identify the degree of importance for each CD. Direct evaluation of CDs based on absolute weighting without tradeoffs is easy to perform, but may lead to serious deviations from reality. An alternative to avoid this problem is to adopt the analytic hierarchy process (AHP) approach. In this paper, an integrated model combining AHP and QFD has been delineated as a quality achievement tool in healthcare. A case study is performed on the healthcare services provided by government general hospital, Indore District, Madhya Pradesh, India and data has been analyzed to benchmark the proposed framework by computing the degree of relative importance for CDs through AHP and incorporating them in subsequent deployment matrices.

scholarly journals An integration of kano model and quality function deployment technique - a case study using sport earphone

2019 ◽  
Vol 1150 ◽  
pp. 012025
Author(s):  
R Aliyu ◽  
A M T Arifin ◽  
R H A Haq ◽  
M F Hassan ◽  
M N A Rahman ◽  
...  
Keyword(s):  
Quality Function Deployment ◽  
Kano Model ◽  
Quality Function

scholarly journals Design Of Sales Application Models Using Quality Function Deployment Method And System Development Life Cycle: Case Study At Giriloyo Batik Tulis Center

2021 ◽  
Vol 328 ◽  
pp. 04017
Author(s):  
M Sulistyani ◽  
M As’adi ◽  
A N Zaman ◽  
H Mahfud
Keyword(s):  
Life Cycle ◽  
Quality Function Deployment ◽  
System Development ◽  
Quality Function ◽  
Customer Needs ◽  
Technological Advances ◽  
Development Life Cycle

Kampung batik Giriloyo is one of the centers of batik tulis production in Indonesia, located in Yogyakarta. During Covid-19, the number of visitors decreased from 600 – 1500 people per day to 50 people per day. Based on data from the financial department of Kampung batik Giriloyo, sales of Giriloyo’s products have also decreased by 67.78% from 1.997 billion to 643.3 million. In addition, based on data from Bank Indonesia, e-commerce transactions in Indonesia increased by 18,1% (98,3 million transactions) with transaction values increasing by 9,9% (20,7 trillion) during covid-19. Based on these problems, by taking advantage of technological advances, the researcher proposed to design a sales application as an alternative to increasing the sales of batik products in Kampung Giriloyo. This study aims to determine the features needed by visitors in Kampung batik Giriloyo for application using the quality function deployment method to determine customer needs and the system development life cycle to design application models. The results of this study are 9 lists of customer needs for the application, the features for the application, and the prototype of the application.

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