scholarly journals Packing Improvement by using of Quality Function Deployment Method: A Case Study in Spare Part Automotive Industry in Indonesia

2018 ◽  
Vol 4 (1) ◽  
pp. 46-53
Author(s):  
Humiras Hardi Purba ◽  
Adi Fitra ◽  
Gidionton Saritua Siagian ◽  
Widodo Dumadi
Keyword(s):  
Automotive Industry ◽  
Quality Function Deployment ◽  
Spare Part ◽  
Quality Function

scholarly journals Performance Maintenance Analysis Using QFD Method: A Case Study in Fabrication Company in Indonesia

2018 ◽  
Vol 9 (1) ◽  
pp. 25
Author(s):  
Wardah Rizlan ◽  
Humiras Hardi Purba ◽  
Sudiyono Sudiyono
Keyword(s):  
Customer Satisfaction ◽  
Quality Function Deployment ◽  
Spare Part ◽  
Management Team ◽  
Technical Requirement ◽  
Total Productive Maintenance ◽  
Quality Function ◽  
And Performance ◽  
Qfd Method

This research aimed to determine the needs and wants of production and management team to improve the machine and performance maintenance. Voice of the Customer (VOC) method was used to capture the needs and wants of production and management team. Meanwhile, the method of Quality Function Deployment (QFD) was used to translate the needs and wants of production and management to the technical requirement that should be done to improve machine and performance maintenance. Moreover, Total Productive Maintenance (TPM) was a part of technical requirement. From the result, it is known that long breakdown machine, huge inventory of spare part, and high cost of maintenance become the first of priority of maintenance team to achieve customer satisfaction. To develop the performance maintenance, the company should standardize the procedure, identify the critical spare part, reduce the time to purchase critical spare part, and increase lifetime of spare part.

scholarly journals Quality function deployment: more than a design tool

2019 ◽  
Vol 11 (2) ◽  
pp. 142-166 ◽  
Author(s):  
Nadiye Ozlem Erdil ◽  
Omid M. Arani
Keyword(s):  
Quality Improvement ◽  
Quality Function Deployment ◽  
Design Tool ◽  
Quality Improvements ◽  
Literature Study ◽  
Quality Function ◽  
Content Type ◽  
Study Approach ◽  
Design Activities

Purpose This paper aims to investigate to what extent quality function deployment (QFD) can be used in quality improvement rather than design activities. Design/methodology/approach A framework was developed for implementation of QFD as a quality improvement tool. A case study approach is used to test this framework, and quality issues were analyzed using the framework in a ceramic tile manufacturing company. Findings The results showed considerable improvements in the critical quality characteristics identified and sales rates, demonstrating the potential of QFD to be used in assessing and prioritizing areas of improvement, and converting them into measurable process or product requirements. Research limitations/implications One case study was completed. More studies would be beneficial to support current findings. Practical implications This framework provides structured approach and guidelines for practitioners in adapting QFD for quality improvements in existing products or processes. Originality/value This study proposes a new framework to use QFD in quality improvement activities, expanding its application areas. Moreover, the results of the literature study performed provide a valuable collection of practical QFD implementation examples.

Integrated Quality Function Deployment as a Tool for Quality Achievement in Healthcare

2012 ◽  
Vol 1 (2) ◽  
pp. 80-92 ◽  
Author(s):  
Chintala Venkateswarlu ◽  
A. K. Birru
Keyword(s):  
Analytic Hierarchy Process ◽  
Quality Function Deployment ◽  
Healthcare Services ◽  
Relative Importance ◽  
Analytic Hierarchy ◽  
Direct Evaluation ◽  
Quality Function ◽  
Model Combining ◽  
Hierarchy Process

Quality function deployment (QFD) is a methodology that extracts client demands (CDs) and inducting them in the final service/product. Once CDs are extracted from client the traditional QFD approach uses absolute importance to identify the degree of importance for each CD. Direct evaluation of CDs based on absolute weighting without tradeoffs is easy to perform, but may lead to serious deviations from reality. An alternative to avoid this problem is to adopt the analytic hierarchy process (AHP) approach. In this paper, an integrated model combining AHP and QFD has been delineated as a quality achievement tool in healthcare. A case study is performed on the healthcare services provided by government general hospital, Indore District, Madhya Pradesh, India and data has been analyzed to benchmark the proposed framework by computing the degree of relative importance for CDs through AHP and incorporating them in subsequent deployment matrices.

scholarly journals An integration of kano model and quality function deployment technique - a case study using sport earphone

2019 ◽  
Vol 1150 ◽  
pp. 012025
Author(s):  
R Aliyu ◽  
A M T Arifin ◽  
R H A Haq ◽  
M F Hassan ◽  
M N A Rahman ◽  
...  
Keyword(s):  
Quality Function Deployment ◽  
Kano Model ◽  
Quality Function

Fuzzy Quantitative Approach to Prioritize Green Factors in Supply Chain

2014 ◽  
Vol 592-594 ◽  
pp. 2645-2653
Author(s):  
K.R. Anand ◽  
Ramalingaiah ◽  
P. Parthiban
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Automotive Industry ◽  
Quality Function Deployment ◽  
Quantitative Approach ◽  
Green Supply Chain Management ◽  
Green Supply Chain ◽  
Customer Requirements ◽  
Chain Management ◽  
Quality Function

Eco Design integrates environmental thinking into product design and packaging including in its production, consumption and disposal of the product life cycle in the supply chain. In today’s scenario eco design is very important for saving our environment. This papers aims to investigate the technology, organization and environment factors of the eco design that influence the adoption of Green Supply Chain Management using Fuzzy Quality Function Deployment (FQFD). Quality function deployment (QFD) is a planning and problem-solving methodology used to translate customer requirements (CRs) into technical requirements (TRs) in the Course of new product development (NPD). In the proposed model, fifteen fundamental requirements of customers are identified and eight main factors of eco design are derived to satisfy the overall requirements as detailed. The importance of the customer requirements and relationship strength were identified as linguistic data. We have collected data for the criteria from the decision makers of the automotive industry. Under different situation the values of subjective data are often inaccurate so we have applied Fuzzy Quantitative Approach to overcome this deficiency of high subjectivity and low reliability. This study shows the fuzzy logic using Quality Function Deployment for easy decision making. So this proposed method shows the final ranking of the important eco design factors that influences the adoption of Green Supply Chain Management in the automotive industry. The final result of paper gives Stakeholder Cooperation is the most important factors of eco design.

Sign in / Sign up

Export Citation Format

Share Document