Case study of the behavioural intentions of public transportation passengers in Kuala Lumpur

The recent increase in privately owned vehicles has caused numerous problems: traffic congestions, unnecessary fuel lost and global warming are only few of these problems. This study will try to understand people’s behavior and modal choice and try to sway them to means of public transportation. A survey of mode choice between cars users in a neighborhood in Kuala Lumpur was conducted. A total of 25 surveys were collected over the course of a month. Among data collected were demographic details such as age, gender, educational level and travel behavior. The data was processed by SPSS software to determine which factors encourages and discourages using private, public transportation or walking. The study highlighted four models travel time reduction, travel cost reduction, and increase the parking charges and improves the walking facility. The sensitivity analysis results show that the main attraction that might switch private car users is travel time and improving the walking facility. The consequences of these would be less traffic on the roads contributing to less pollution and greater safety.

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AN EVALUATION OF URBAN PUBLIC TRANSPORT ROUTE. CASE STUDY: HOP-ON HOP-OFF, KUALA LUMPUR, MALAYSIA

PLANNING MALAYSIA JOURNAL ◽

10.21837/pmjournal.v15.i2.273 ◽

2017 ◽

Vol 15 (2) ◽

Cited By ~ 1

Author(s):

Izzati Khairimah Ismail ◽

Oliver Ling Hoon Leh ◽

Zulkifli Ahmad Zaki

Keyword(s):

Public Transportation ◽

Traffic Congestion ◽

City Centre ◽

Kuala Lumpur ◽

Gis Application ◽

Urban Public Transport ◽

Bus Service ◽

Bus Services ◽

Waiting Periods

Urban public transportation system is a means of providing mobility to locals, visitors as well as tourists. KL Hop-On Hop-Off buses, for instance, are designed specifically for local and foreign tourists to move within the Kuala Lumpur (KL) city centre areas for the purpose of tourism. However, there is only one route provided by the KL Hop-On Hop-Off, with more than 20 stops. The duration for a complete route tour without any stop is too long; that is around 2-2 ½ hours. Coupled with the problem of traffic congestion in KL, passengers face the problems of punctuality and long waiting periods. Thus, this study was carried out to evaluate the existing route of the KL Hop-On Hop-Off bus services. GIS application and questionnaire survey were used to evaluate the route. As a result, this study proposes three new routes as the alternatives to the existing single route Hop-On Hop-Off bus service. With the new routes, duration of a single full route tour can be reduced based on the interest of tourist. Tourists will be able to concentrate on just one part of KL city centre for their one-day tour based on their interest either heritage, shopping or nature.

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Why Public Bus is a Less Attractive Mode of Transport: A Case Study of Putrajaya, Malaysia

Periodica Polytechnica Transportation Engineering ◽

10.3311/pptr.9228 ◽

2017 ◽

Vol 47 (1) ◽

pp. 82-90 ◽

Cited By ~ 6

Author(s):

Muhamad Nazri Borhan ◽

Ahmad Nazrul Hakimi Ibrahim ◽

Deprizon Syamsunur ◽

Riza Atiq Rahmat

Keyword(s):

Customer Service ◽

Public Transportation ◽

Kuala Lumpur ◽

The Public ◽

Transport Safety ◽

The Government ◽

Bus Service ◽

Mode Of Transport ◽

The City

This paper investigates the constraints that limit the use of public bus by people commuting to work in Putrajaya, Malaysia. Putrajaya was built to replace the city of Kuala Lumpur as the new administrative centre for the government of Malaysia. This research adopted qualitative methods which involved a total of 29 respondents who use car and/or bus to commute to their workplaces. The findings of this study show that several factors, such as reliability, safety, and customer service, play considerable roles in promoting the use of public transportation. The respondents agree that reliability (e.g. frequency, punctuality, and transfer) is an important factor in choosing a particular mode of transport. Safety is one of the major concern amongst the respondents, which need to be improved along with customer satisfaction of the public bus service. The results of this study suggest that a more reliable and accessible service is required to promote public bus as an attractive mode of transport.

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AN EVALUATION OF URBAN PUBLIC TRANSPORT ROUTE. CASE STUDY: HOP-ON HOP-OFF, KUALA LUMPUR, MALAYSIA

PLANNING MALAYSIA JOURNAL ◽

10.21837/pmjournal.v16.i6.262 ◽

2017 ◽

Vol 16 (6) ◽

Author(s):

Izzati Khairimah Ismail ◽

Oliver Ling Hoon Leh ◽

Zulkifli Ahmad Zaki

Keyword(s):

Public Transportation ◽

Traffic Congestion ◽

City Centre ◽

Kuala Lumpur ◽

Gis Application ◽

Urban Public Transport ◽

Bus Service ◽

Bus Services ◽

Waiting Periods

Urban public transportation system is a means of providing mobility to locals, visitors as well as tourists. KL Hop-On Hop-Off buses, for instance, are designed specifically for local and foreign tourists to move within the Kuala Lumpur (KL) city centre areas for the purpose of tourism. However, there is only one route provided by the KL Hop-On Hop-Off, with more than 20 stops. The duration for a complete route tour without any stop is too long; that is around 2-2 ½ hours. Coupled with the problem of traffic congestion in KL, passengers face the problems of punctuality and long waiting periods. Thus, this study was carried out to evaluate the existing route of the KL Hop-On Hop-Off bus services. GIS application and questionnaire survey were used to evaluate the route. As a result, this study proposes three new routes as the alternatives to the existing single route Hop-On Hop-Off bus service. With the new routes, duration of a single full route tour can be reduced based on the interest of tourist. Tourists will be able to concentrate on just one part of KL city centre for their one-day tour based on their interest either heritage, shopping or nature.

Download Full-text

AN EVALUATION OF URBAN PUBLIC TRANSPORT ROUTE. CASE STUDY: HOP-ON HOP-OFF, KUALA LUMPUR, MALAYSIA

PLANNING MALAYSIA JOURNAL ◽

10.21837/pm.v15i2.273 ◽

2017 ◽

Vol 15 ◽

Author(s):

Izzati Khairimah Ismail ◽

Oliver Ling Hoon Leh ◽

Zulkifli Ahmad Zaki

Keyword(s):

Public Transportation ◽

Traffic Congestion ◽

City Centre ◽

Kuala Lumpur ◽

Gis Application ◽

Urban Public Transport ◽

Bus Service ◽

Bus Services ◽

Waiting Periods

Urban public transportation system is a means of providing mobility to locals, visitors as well as tourists. KL Hop-On Hop-Off buses, for instance, are designed specifically for local and foreign tourists to move within the Kuala Lumpur (KL) city centre areas for the purpose of tourism. However, there is only one route provided by the KL Hop-On Hop-Off, with more than 20 stops. The duration for a complete route tour without any stop is too long; that is around 2-2 Â½ hours. Coupled with the problem of traffic congestion in KL, passengers face the problems of punctuality and long waiting periods. Thus, this study was carried out to evaluate the existing route of the KL Hop-On Hop-Off bus services. GIS application and questionnaire survey were used to evaluate the route. As a result, this study proposes three new routes as the alternatives to the existing single route Hop-On Hop-Off bus service. With the new routes, duration of a single full route tour can be reduced based on the interest of tourist. Tourists will be able to concentrate on just one part of KL city centre for their one-day tour based on their interest either heritage, shopping or nature.

Download Full-text