scholarly journals AN EVALUATION OF URBAN PUBLIC TRANSPORT ROUTE. CASE STUDY: HOP-ON HOP-OFF, KUALA LUMPUR, MALAYSIA

2017 ◽  
Vol 15 (2) ◽  
Author(s):  
Izzati Khairimah Ismail ◽  
Oliver Ling Hoon Leh ◽  
Zulkifli Ahmad Zaki
Keyword(s):  
Public Transportation ◽  
Traffic Congestion ◽  
City Centre ◽  
Kuala Lumpur ◽  
Gis Application ◽  
Urban Public Transport ◽  
Bus Service ◽  
Bus Services ◽  
Waiting Periods

Urban public transportation system is a means of providing mobility to locals, visitors as well as tourists. KL Hop-On Hop-Off buses, for instance, are designed specifically for local and foreign tourists to move within the Kuala Lumpur (KL) city centre areas for the purpose of tourism. However, there is only one route provided by the KL Hop-On Hop-Off, with more than 20 stops. The duration for a complete route tour without any stop is too long; that is around 2-2 ½ hours. Coupled with the problem of traffic congestion in KL, passengers face the problems of punctuality and long waiting periods. Thus, this study was carried out to evaluate the existing route of the KL Hop-On Hop-Off bus services. GIS application and questionnaire survey were used to evaluate the route. As a result, this study proposes three new routes as the alternatives to the existing single route Hop-On Hop-Off bus service. With the new routes, duration of a single full route tour can be reduced based on the interest of tourist. Tourists will be able to concentrate on just one part of KL city centre for their one-day tour based on their interest either heritage, shopping or nature.

scholarly journals AN EVALUATION OF URBAN PUBLIC TRANSPORT ROUTE. CASE STUDY: HOP-ON HOP-OFF, KUALA LUMPUR, MALAYSIA

2017 ◽  
Vol 16 (6) ◽  
Author(s):  
Izzati Khairimah Ismail ◽  
Oliver Ling Hoon Leh ◽  
Zulkifli Ahmad Zaki
Keyword(s):  
Public Transportation ◽  
Traffic Congestion ◽  
City Centre ◽  
Kuala Lumpur ◽  
Gis Application ◽  
Urban Public Transport ◽  
Bus Service ◽  
Bus Services ◽  
Waiting Periods

Urban public transportation system is a means of providing mobility to locals, visitors as well as tourists. KL Hop-On Hop-Off buses, for instance, are designed specifically for local and foreign tourists to move within the Kuala Lumpur (KL) city centre areas for the purpose of tourism. However, there is only one route provided by the KL Hop-On Hop-Off, with more than 20 stops. The duration for a complete route tour without any stop is too long; that is around 2-2 ½ hours. Coupled with the problem of traffic congestion in KL, passengers face the problems of punctuality and long waiting periods. Thus, this study was carried out to evaluate the existing route of the KL Hop-On Hop-Off bus services. GIS application and questionnaire survey were used to evaluate the route. As a result, this study proposes three new routes as the alternatives to the existing single route Hop-On Hop-Off bus service. With the new routes, duration of a single full route tour can be reduced based on the interest of tourist. Tourists will be able to concentrate on just one part of KL city centre for their one-day tour based on their interest either heritage, shopping or nature.

scholarly journals AN EVALUATION OF URBAN PUBLIC TRANSPORT ROUTE. CASE STUDY: HOP-ON HOP-OFF, KUALA LUMPUR, MALAYSIA

2017 ◽  
Vol 15 ◽  
Author(s):  
Izzati Khairimah Ismail ◽  
Oliver Ling Hoon Leh ◽  
Zulkifli Ahmad Zaki
Keyword(s):  
Public Transportation ◽  
Traffic Congestion ◽  
City Centre ◽  
Kuala Lumpur ◽  
Gis Application ◽  
Urban Public Transport ◽  
Bus Service ◽  
Bus Services ◽  
Waiting Periods

Urban public transportation system is a means of providing mobility to locals, visitors as well as tourists. KL Hop-On Hop-Off buses, for instance, are designed specifically for local and foreign tourists to move within the Kuala Lumpur (KL) city centre areas for the purpose of tourism. However, there is only one route provided by the KL Hop-On Hop-Off, with more than 20 stops. The duration for a complete route tour without any stop is too long; that is around 2-2 ½ hours. Coupled with the problem of traffic congestion in KL, passengers face the problems of punctuality and long waiting periods. Thus, this study was carried out to evaluate the existing route of the KL Hop-On Hop-Off bus services. GIS application and questionnaire survey were used to evaluate the route. As a result, this study proposes three new routes as the alternatives to the existing single route Hop-On Hop-Off bus service. With the new routes, duration of a single full route tour can be reduced based on the interest of tourist. Tourists will be able to concentrate on just one part of KL city centre for their one-day tour based on their interest either heritage, shopping or nature.

Research on the Public Transport Integration of Major Western Region Cities – A Case Study on Bus Connection with Subway Line 6 in Chonqing

2012 ◽  
Vol 610-613 ◽  
pp. 3809-3813
Author(s):  
Ling Hong Wei ◽  
Hong Yang Wu ◽  
Huan Li
Keyword(s):  
Public Transport ◽  
Network Optimization ◽  
Public Transportation ◽  
Traffic Congestion ◽  
Theoretical Foundation ◽  
Optimization Theory ◽  
The Public ◽  
Urban Public Transport ◽  
Passenger Volume

The major western cities of China are beginning to suffer the growing traffic congestion problems, which eastern cities of China has experienced. Learn lessons from eastern cities on traffic issues as soon as possible, dealing with the diversified modes of public transportation problem of convergence effectively, providing condition for integration development of urban public transport in the west is the main goal in this paper. This paper takes Subway transit Line 6 in Chongqing as a bus connection example. On the basis of passenger volume forecast, integrated public transport optimization theory and method are used to study Chongqing subway transit Line 6 along the feeder site optimization program , it can provide the theoretical foundation and technical support for the public transport network optimization of Chongqing.

scholarly journals User Preferences for Bus Map Design: Evidence from a Map Usability Study

2019 ◽  
Vol 2 ◽  
pp. 1-6
Author(s):  
Mohd Shahmy Mohd Said ◽  
David Forrest
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Traffic Congestion ◽  
User Preferences ◽  
Modal Shift ◽  
Map Design ◽  
Bus Service ◽  
Mode Of Transport ◽  
Bus Services ◽  
The Impact

<p><strong>Abstract.</strong> This study represents the final stage of an investigation into understanding the variation in bus map design and the impact of map design preferences in public transportation information portrayal, with a particular focus on Malaysia. In many cities, bus services represent an important facet of easing traffic congestion and reducing pollution. However, with the entrenched car culture in many countries, persuading people to change their mode of transport is a major challenge. To promote this modal shift, people need to know what services are available and where (and when) they go. Bus service maps provide an invaluable element of providing suitable public transport information, but are often overlooked by transport planners, and are under-researched by cartographers. There are various approaches to the design of bus maps, but it is always an issue for the authorities to understand which designs are preferred by the public and which perform best in conveying the required information. A total of 100 Malaysians completed six journey-planning tasks using two network bus maps, which were different in designs. The two bus map designs involved in this study are based on previous map analysis research.</p><p>The study found that majority of respondents were competent as they successfully completed the journey planning task, with more than 80 percent of the tasks being answered correctly. Additional enquiries proved that the effective design used in a bus map can attract more users to use public transportation, thus provide evidence that map availability can play a part in enhancing public transport ridership.</p>

scholarly journals Why Public Bus is a Less Attractive Mode of Transport: A Case Study of Putrajaya, Malaysia

2017 ◽  
Vol 47 (1) ◽  
pp. 82-90 ◽  
Author(s):  
Muhamad Nazri Borhan ◽  
Ahmad Nazrul Hakimi Ibrahim ◽  
Deprizon Syamsunur ◽  
Riza Atiq Rahmat
Keyword(s):  
Customer Service ◽  
Public Transportation ◽  
Kuala Lumpur ◽  
The Public ◽  
Transport Safety ◽  
The Government ◽  
Bus Service ◽  
Mode Of Transport ◽  
The City

This paper investigates the constraints that limit the use of public bus by people commuting to work in Putrajaya, Malaysia. Putrajaya was built to replace the city of Kuala Lumpur as the new administrative centre for the government of Malaysia. This research adopted qualitative methods which involved a total of 29 respondents who use car and/or bus to commute to their workplaces. The findings of this study show that several factors, such as reliability, safety, and customer service, play considerable roles in promoting the use of public transportation. The respondents agree that reliability (e.g. frequency, punctuality, and transfer) is an important factor in choosing a particular mode of transport. Safety is one of the major concern amongst the respondents, which need to be improved along with customer satisfaction of the public bus service. The results of this study suggest that a more reliable and accessible service is required to promote public bus as an attractive mode of transport.

scholarly journals URBAN COMMUTERS’ EXPECTATION LEVELS ON THE e-VTOL VERTICAL AIRPORT DESIGN IN KUALA LUMPUR, MALAYSIA

2021 ◽  
Vol 8 (3) ◽  
pp. 179
Author(s):  
Raymond Lim Ying Keat ◽  
Jestin Nordin ◽  
Mohd Najib Mohd Salleh
Keyword(s):  
Public Transportation ◽  
Traffic Congestion ◽  
Urban Traffic ◽  
Urban Setting ◽  
City Centre ◽  
World Bank Group ◽  
Kuala Lumpur ◽  
Planning Strategy ◽  
Bank Group ◽  
The City

The world’s urban dwellers are rapidly growing by 60.3% over six decades (1960-2019) (The World Bank Group, 2020), and two third of the world’s population is projected to reside in the urban setting by 2050. The same issue occurred in Malaysia, where the shifting from 73% rural to 73% urban population is real (Mohd Hussain, N. H.; Byrd, H.; & Ahmad, N. A., 2017), and this phenomena contributed to the increasing number of population in big cities such as Kuala Lumpur. Therefore, it is expected that the existing challenging traffic congestion will worsen if a better traffic dissemination planning strategy is not developed. Hence, the development of an e-VTOL (electrical vertical take-off landing) vehicle is a possible strategy to ease the urban traffic congestion problem. Serious collaboration among the departments such as planning, engineering, architecture, aviation developers, policy makers, and the sponsors, is important to establish sustainable future urban mobility and connectivity. This study aims to obtain information on the needs and expectations of urban commuters on the development of a vertiport in the city of Kuala Lumpur. A series of surveys involving 157 commuters using public transportation within the city centre, and a case study analysis, were conducted to gain an understanding of the viability of building a vertiport in Kuala Lumpur. Initially, findings show that nearly 50% of the respondents totally agree with the proposed development idea, while approximately 13% are really against this future urban air mobility strategy.

scholarly journals Public Transit Loyalty Modeling Considering the Effect of Passengers’ Emotional Value: A Case Study in Xiamen, China

2018 ◽  
Vol 2018 ◽  
pp. 1-12 ◽  
Author(s):  
Shi-chao Sun
Keyword(s):  
Structural Equation ◽  
Goodness Of Fit ◽  
Public Transit ◽  
Perceived Value ◽  
Index Score ◽  
The Public ◽  
Bus Service ◽  
Bus Services ◽  
Emotional Value

To better sustain passengers’ loyalty towards bus service, this paper addressed the modeling of the public transit loyalty by the use of structural equation model. As a novel hypothesis, the emotional value was considered to have effects on the perceived value of bus services in this study, which reflected the degree of passengers’ emotional dependence on the public transit. Specifically, in order to better assess the loyalty, seven unobserved variables were measured to construct the structural model, namely, “service guarantee,” “operational services and efficiency,” “emotional value,” “perceived value,” “expectation,” “satisfaction,” and “loyalty.” The goodness-of-fit of the model was estimated and evaluated by using the survey data harvested from Xiamen, China. Besides, the index score of variables was also computed to help determine targeted approaches to better improve the level of bus service. The results indicated that the time cost and the monetary cost actually had no effects on the perceived value of users in the case study. At the same time, however, it also proved that passengers’ emotional value towards the public transit indeed affected passengers’ perception of the service value. In addition, whether users’ perceived value was as expected determined how much passengers satisfied with the service. Regarding the index score of variables, it indicated a great dissatisfaction of passengers towards the current bus service. Unexpectedly, the score of loyalty even still retained a relatively high level, which reflected continue-to-use willingness of passengers. It implied that being subject to economic conditions and other factors, passengers were captive and had to continue relying on the public transit, in spite of their dissatisfaction. As for the improvement direction of bus services, targeted approaches should be determined to improve the quality of bus service, regarding the aspects of “condition of facilities in the bus,” “driving stability and comfort,” “vehicle speed,” and “safety.”

scholarly journals User Satisfaction of the Free Shuttle Bus Service in Petaling Jaya

2021 ◽  
Vol 6 (11) ◽  
pp. 427-441
Author(s):  
Nur Adibah Farhanah Binti Ismail ◽  
Nur Alya Imani Binti Ismail ◽  
Nur Intan Faaiqah Binti Mohd Faizal ◽  
Nur Rabiatul Adawiyah Atiqah Binti Ijama ◽  
Nuramira Adiyana Binti Suzeli ◽  
...  
Keyword(s):  
Public Transportation ◽  
Rural Areas ◽  
User Satisfaction ◽  
Quality Of Services ◽  
Survey Questionnaire ◽  
City Bus ◽  
Bus Service ◽  
Urban And Rural Areas ◽  
Bus Services

Public transportation brings more convenience to customer in urban and rural areas. In Malaysia, awareness of using the PJ City bus by passengers in Petaling Jaya is still limited. Many passengers are still unsatisfied with the services provided because the shuttle bus is zero-priced services, so the quality of services are always questioned by access users. Therefore, this current study is to investigate the influences of value, quality and reputation of free shuttle (PJ City) bus services towards customer satisfaction. Understanding what customers expect is very important as it will help to improve the services. Data were collected from users of PJ City bus using a survey questionnaire. The finding further revealed that, value positively influenced the satisfaction of customers. So, it is important for the service provider to enhance its value to the customer.

scholarly journals The Comparison of Travellers’ Attitude towards Public Transport: A Study on the Modal Share in Kuala Lumpur

2015 ◽  
Vol 773-774 ◽  
pp. 861-865
Author(s):  
Noor Aqilah Ahmad Tajedi ◽  
Shafein Mohd Shahriman ◽  
S.M. Sabri S.M. Ismail ◽  
Intan Rohani Endut
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
City Centre ◽  
Kuala Lumpur ◽  
Huge Amount ◽  
Public And Private ◽  
Private Vehicle ◽  
Transportation Sector ◽  
Willingness To Use ◽  
Structured Questionnaire

Malaysia governments are seeing that the future of transportation to be creating an environmentally clean and sustainable for the benefit of the people.A huge amount of investment has been made by the governments towards a public transportation sector by expecting that the infrastructure and sustainability of transportation could change the number of modal share gradually. However, the numbers of modal share has not increased compared to private vehicle usage of Kuala Lumpur, Malaysia. Therefore, a study on the travellers (both public and private vehicle users) attitudes is important to help understand the similarity or differences that could explain the modal share. The purpose of this study is to compare the attitudes of travellers in the Kuala Lumpur city centre by analysing the similarities and differences of attitudes among Public Transport users (PT) and Private Transport users (PV). The attitude being studied is about travelling without any specification of modes, thus examining 1790 KL dwellers objectives and provide the basis for fair and just comparison with regard to PT and PV. The attitudes towards travelling were measured by a 5-point Likert scale using a structured questionnaire, and statistically analysed by applying factor analysis provided in SPSS. The study found that six attitudes define the attitudes of PT traveller towards travelling, and three attitudes were influencing PV travellers toward travelling. Based on this outcome, the key attitudes that influence travellers’ willingness to use public transport were discussed and identified. The results lead to understanding the attitudes of people towards travelling from the eye of public transport and private transport users. The understanding forms concrete basis for government to plan on strategies to shift private vehicle users and promote usage of public transport. For operators, the understanding also provides invaluable input for strategic planning of marketing effort/public policy.Keyword-TravellerAttitude,Age,Gender,Incomelevel,PublicVehicle,PrivateVehicle

Case study of the behavioural intentions of public transportation passengers in Kuala Lumpur

2018 ◽  
Vol 6 (4) ◽  
pp. 462-474 ◽  
Author(s):  
Hamza Imhimmed Mohamed Irtema ◽  
Amiruddin Ismail ◽  
Muhamad Nazri Borhan ◽  
Amsori Muhammad Das ◽  
Abdurauf B.Z. Alshetwi
Keyword(s):  
Public Transportation ◽  
Kuala Lumpur ◽  
Behavioural Intentions
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