The influence of relationship closeness and desire for forgiveness on interpersonal forgiveness

Author(s):  
Sijin Li ◽  
Lihui Zhang ◽  
Chenyu Shangguan ◽  
Xia Wang ◽  
Xu Li ◽  
...  
2019 ◽  
Vol 37 (3) ◽  
pp. 800-820
Author(s):  
Lindsey L. Osterman ◽  
Theresa A. Hecmanczuk

Recent research suggests that robust predictors of interpersonal forgiveness, such as relationship closeness and offense severity, also predict forgiveness of a parasocial target. We extend this work using an interpersonal forgiveness measure to examine forgiveness of parasocial targets as a function of parasocial closeness and offense perceptions. Across two studies, we found that pre-offense closeness was associated with greater forgiveness and current closeness, and that forgiveness significantly mediated the relationship between pre-offense and current closeness. In Study 2, we additionally found that perceptions of apology sincerity were associated with greater forgiveness and current parasocial closeness. Finally, we found that a brief measure of parasocial closeness was comparable to the Parasocial Interaction Scale in its associations with forgiveness and related outcomes. Implications regarding similarities and differences in interpersonal and parasocial forgiveness are discussed. Additionally, possible benefits of using of a brief, face-valid, and versatile set of items to assess parasocial closeness are suggested.


2011 ◽  
Author(s):  
Johan Karremans ◽  
Camillo Regalia ◽  
Giorgia Paleari ◽  
Frank Fincham ◽  
Ming Cui ◽  
...  

Emotion ◽  
2020 ◽  
Vol 20 (2) ◽  
pp. 296-310 ◽  
Author(s):  
Johan C. Karremans ◽  
Hein T. van Schie ◽  
Iris van Dongen ◽  
Gesa Kappen ◽  
Gaia Mori ◽  
...  

Author(s):  
Ellen Berscheid ◽  
Mark Snyder ◽  
Allen M. Omoto

2020 ◽  
Vol 35 (6) ◽  
pp. 971-982 ◽  
Author(s):  
Yonggui Wang ◽  
Daniel Peter Hampson ◽  
Myat Su Han

Purpose This study aims to examine the positive and negative consequences of relationship closeness between salespersons and their business customers in a B2B sales context: sales performance and salesperson passive opportunism. Design/methodology/approach Drawing on the social exchange theory, the authors develop a conceptual model of positive and negative consequences of relationship closeness. The authors empirically test the model using matched survey data from 269 salesperson-sales supervisor dyads and individual sales performance ratings from one of the largest distribution and market expansion companies in Myanmar. Findings Results provide evidence of positive (i.e. sales performance) and negative (i.e. salesperson passive opportunism) consequences of salesperson’s perceived relationship closeness. These relationships are, however, contingent on organization-level and employee-level factors. High extent of supervision enhances the effects of salesperson’s perceived relationship closeness on sales performance but attenuates its influence on salesperson passive opportunism. The effect of salesperson’s perceived relationship closeness on salesperson’s passive opportunism is stronger for salespersons with a promotion (vs prevention) focus. Research limitations/implications The results offer guidelines to firms seeking to optimize the efficacy of close relationships between their salespersons and customers. For example, higher levels of supervision could increase the likelihood of positive outcomes of relationship closeness while minimizing its negative consequences. Originality/value To the best of the authors’ knowledge, this study is the first to demonstrate not only the benefits of relationship closeness between salespersons and customers but also its dark side: the relationship closeness paradox.


2021 ◽  
Vol 49 (5) ◽  
pp. 1-9
Author(s):  
Junxiao Liu

I explored the relationship between forgiveness and subjective well-being (SWB), and the mediating effect of social support in this relationship. Participants were 443 college students from Henan, China, who completed the Heartland Forgiveness Scale, Perceived Social Support Scale, and Subjective Well-Being Scale. The results show that both interpersonal forgiveness and self-forgiveness were significantly correlated with SWB. Moreover, social support partially mediated the effects of both self-forgiveness and interpersonal forgiveness on SWB. These findings extend prior research and elucidate how forgiveness can influence SWB in college students.


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