Evaluating the critical success factors of data intelligence implementation in the public sector using analytical hierarchy process

2021 ◽  
Vol 173 ◽  
pp. 121180
Author(s):  
Mohammad I. Merhi
2016 ◽  
Vol 8 (12) ◽  
pp. 21 ◽  
Author(s):  
Omar Mohamed Bukamal ◽  
Rami Mohammad Abu Wadi

<p>This study aims empirically to analyze the critical factors that impact the success of ERP system implementation in the public sector in the Kingdom of Bahrain and to clarify the benefits gained from the implementation. The study used a detailed questionnaire as a measuring instrument across the sample group to measure two main variables, the first being critical success factors (CSFs), and the second whether ERP implementation was successful or not. The CSFs are top management commitment and support, ERP system matching organization, business process re-engineering, vendor support, and training users.</p>Those factors found to have a significant impact on ERP system implementation and the results illuminate the high level of success in implementing ERP systems. While simultaneously demonstrating that an organization with a functioning ERP system does not achieve the desired benefits by default, but rather the organization requires certain Critical Success Factors (CSFs) to be present and in effect for those benefits to be achieved.


2014 ◽  
Author(s):  
Higor M. Santos ◽  
Carina F. Alves ◽  
George F. Santos ◽  
André L. Santana

Business Process Management involves theoretical and operationalelements from different areas, being a multidisciplinary field. In previousstudies, we identified critical success factors of BPM initiatives in BrazilianPublic Organizations. In this work, we intend to investigate how to managethese factors. To achieve this goal, we performed a focus group with fiveprofessionals with experience in BPM initiatives within the public sector. Themain contribution of this study is to fill the gap in the literature concerningcritical success factors for BPM initiatives in public organizations.


2018 ◽  
Vol 16 (2) ◽  
pp. 337-359
Author(s):  
Helmut Wanivenhaus ◽  
Jure Kovač ◽  
Anja Žnidaršič ◽  
Igor Vrečko

Although research interest in project management is increasingly directed at analyzing development trends in different business environments, the public sector in this respect has received surprisingly little intention. This paper analyzes the perception of the relevance of particular project management critical success factors among project managers and other project stakeholders in the public sector with relatively high organizational project management maturity. The main focus of research is the city of Vienna and its construction projects. An extensive quantitative survey showed the changing perceptions of the key projects’ success factors—namely, strengthening the importance of developing soft skills and stakeholders’ management.


2020 ◽  
Vol 8 (4) ◽  
Author(s):  
Khalid F Al-Salahi ◽  
◽  
Khalid K. Naji ◽  
Murat Gunduz ◽  
◽  
...  

The purpose of this paper is to obtain a set of critical success factors (CSFs) for selecting building contractors in Qatar to help investors effectively and efficiently build their houses. First, a systematic review of the previous research was carried out to capture the 20 most frequently occurring CSFs for constructing houses. Then, a survey was distributed to 280 investors to determine their perceptions of the importance of CSFs. The survey was evaluated using Pareto analysis and the analytical hierarchy process (AHP) to determine which CSFs are most relevant to investors when building houses. The contribution of this study to the current knowledge is studying the investor’s behavior by considering frequency, cost, and time components simultaneously to capture the most significant Critical Success Factors (CSFs) in selecting building contractors. The strategy developed by this study provides a ready set of criteria that can be used by investors and local authorities in qualifying building contractors.


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