The journey towards sustainable product development: why are some manufacturing companies better than others at product innovation?

PurposeThe purpose of this paper is to study the adoption and diffusion of technology including SAAS software and cloud computing for facilitating knowledge management (KM) in product innovation based on understanding of consumer behavior. Technopreneurship can drive sustainable product innovation by studying the patterns of consumer behavior. Sharing of consumer intelligence on cloud using SAAS is being used by several companies to drive innovation such as call centers in South Asia. However, there is no understanding role of knowledge management for understanding consumer behavior for product innovation.Design/methodology/approachThe methodology uses case method of action research technique coupled with grounded theory development. Further, the study uses interpretive structural modelling (ISM) technique for interpreting the results for understanding consumer behavior patterns for enabling product innovation.FindingsThe findings suggest that enhancement of creative design based on consumer's study can lead to sustainable product development. The findings revealed that consumer behavior patterns embedded in the firm's intelligence captured in KM portal including customers' preferences and choices that can be developed into products. Knowledge management facilitated flexible manufacturing process, optimized capital expenditure using agility principles as per the study. Techniques and processes such as reactive scaling top down and bottom up and applying flexible APIs (Application Programming Interface) allowed the efficient automation of infrastructure orchestration and resource allocation. The involvement of vendors’ knowledge base facilitated creation of market ready product offers leading to sustainability.Research limitations/implicationsThe implications include the adoption of inter-disciplinary and inter country understanding of knowledge management application for understanding consumer behavior to lead to sustainable product development.Originality/valueThe scope and scale of technology entrepreneurship include the application of knowledge management for consumer behavioral studies that have huge contributions to make product development sustainable using greener planet, purpose and product (3P model).

Application of Refined Kano’s Model to Shoe Production and Consumer Satisfaction Assessment

Sustainability ◽

10.3390/su13052484 ◽

2021 ◽

Vol 13 (5) ◽

pp. 2484

Author(s):

Chi-Hung Lo

Keyword(s):

Sustainable Development ◽

Product Development ◽

Consumer Satisfaction ◽

Value Added ◽

Development Plan ◽

Development Model ◽

Product Attributes ◽

Kano Model ◽

Many industries are labor-intensive and energy- and resource-consuming. A sustainable development plan is necessary for the industries as industrial structures have been changing recently. Taiwan’s shoe industry also has experienced such changes and requires a sustainable product development plan for continuous development. Therefore, this study aims to propose a new method by introducing a model of sustainable product development to facilitate the sustainable development of the industry. By taking air-cushioned casual shoe production as an example, this study suggested the refined Kano quality model for exploring the product attributes that improved the customers’ satisfaction. The refined Kano model that was established with interviews and questionnaire surveys was effective to define the product attributes that contributed to satisfying the customers and understanding their perception of product attributes. In the air-cushioned casual shoe production, the model found function, design, innovation, marketing, and service to be important for manufacturers to develop products with limited. It also suggested the priority be put on the attributes of high value-added quality, key quality, and potential quality. The model helped manufacturers decide which product attributes they need to invest in and develop. The relation of product attributes and consumer satisfaction for a sustainable product development model was also found by using the refined Kano model. The result of this study is expected to apply to various industries for establishing an appropriate sustainable product development model.

96/00910 Cleaner products in the Nordic countries based on the life cycle assessment approach. The Swedish Product Ecology Project and The Nordic Project for Sustainable Product Development

Fuel and Energy Abstracts ◽

10.1016/0140-6701(96)87047-0 ◽

1996 ◽

Vol 37 (1) ◽

pp. 55

Keyword(s):

Life Cycle Assessment ◽

Life Cycle ◽

Product Development ◽

Nordic Countries ◽

Assessment Approach ◽

Sustainable Product ◽

Product Ecology

Sustainable product development using balanced scorecard perspectives

IOP Conference Series Materials Science and Engineering ◽

10.1088/1757-899x/1114/1/012060 ◽

2021 ◽

Vol 1114 (1) ◽

pp. 012060

Author(s):

S C Vijayan ◽

P R Shalij ◽

P L Biju

Keyword(s):

Product Development ◽

Balanced Scorecard ◽

Computer aided product design tool for sustainable product development

Computers & Chemical Engineering ◽

10.1016/j.compchemeng.2014.09.009 ◽

2014 ◽

Vol 71 ◽

pp. 362-376 ◽

Cited By ~ 19

Author(s):

Juliette Heintz ◽

Jean-Pierre Belaud ◽

Nishant Pandya ◽

Moises Teles Dos Santos ◽

Vincent Gerbaud

Keyword(s):

Product Development ◽

Product Design ◽

Design Tool ◽

Computer Aided ◽

INTEGRATED LIFE CYCLE DESIGN APPROACH FOR SUSTAINABLE PRODUCT DEVELOPMENT

Proceedings of the Canadian Engineering Education Association (CEEA) ◽

10.24908/pceea.v0i0.3990 ◽

2011 ◽

Cited By ~ 1

Author(s):

B. Lu ◽

P. Gu ◽

S. Spiewak

Keyword(s):

Product Development ◽

Process Model ◽

Physical Structure ◽

Three Dimensions ◽

Design Stage ◽

Design Process Model ◽

Sustainable Product ◽

Design Objects ◽

Lifecycle Design

Sustainable product development (SPD) requires that product design achieve minimal or zero environmental impact, while satisfying other design criteria such as functionality, quality, desirable features, and acceptable cost and time to market. Therefore, environmental evaluations must be incorporated into the design stage. This research is aimed at the development of a new approach to lifecycle design and evaluation. This paper proposes a framework to optimize functional, environmental, and economic (FEE) performance towards sustainable design. Based on the three dimensions of FEE, a systematic lifecycle design process model is proposed, which consists of: the three FEE requirements; two design objects (physical structure and lifecycle structure); and, the FEE evaluation streams of LCQ (functional lifecycle quality), LCA (environmental lifecycle assessment) and LCC (economic lifecycle costing). A new concept, called process-based analysis (PBA) is defined, and used as the base for FEE evaluations.