scholarly journals The show must go on: The mediating role of self-evaluation in the relationship between performers’ technology acceptance and satisfaction level with remote performances in Korea during the COVID-19 pandemic

2022 ◽  
pp. 101855
Author(s):  
Joon Beom Hahm ◽  
Kevin K. Byon ◽  
Yeon Ah Hyun ◽  
Jeongbeom Hahm
Author(s):  
Jun Huang ◽  
Gengxuan Guo ◽  
Dingping Tang ◽  
Tianyuan Liu ◽  
Liang Tan

Currently, a few scholars have studied the spillover effects of abusive supervision from third parties’ perspective. However, these limited researches mainly focus on third parties’ explicit behavior response to peer abusive supervision, ignoring their implicit reactions (e.g., silence) and the emotional mechanism among it. To fill the above gaps, drawing on affective events theory, we construct a theoretical model that explains the relationship among peer abusive supervision, third parties’ workplace anxiety, third parties’ silence, and third parties’ core self-evaluation. Multi-wave data from 283 front-line employees (57% male and 43% female; 57.2% are 30 years old and below, 31.1% are 31–40 years old and 11.7% are over 40 years old), who come from eight real estate and insurance companies in China, were used to support our framework. In particular, our empirical results indicated that peer abusive supervision was positively related to third parties’ silence, among which workplace anxiety played a partial mediating role. In addition, third parties’ core self-evaluation moderated the relationship between peer abusive supervision and silence, meanwhile, the mediating role of workplace anxiety. Specifically, the effect of peer abusive supervision on workplace anxiety, and the mediating effect of workplace anxiety, was weaker when the third parties’ core self-evaluation was higher rather than lower. The results contribute to both theory and practice.


2018 ◽  
Vol 6 (1) ◽  
pp. 58-64
Author(s):  
Amina Yousaf ◽  

This study examines the relationship between perceived usefulness of technology and ease of use with technology usage. Data were collected by 100 respondents of government sector of Pakistan. The results show the positive relation between perceived usefulness of technology and ease of use with technology usage with the mediating role of intention to use technology. This study also has theoretical and practical implication in the context of Pakistani organization having projects, as discussed later in the study


2021 ◽  
Vol 3 (3) ◽  
pp. 228-250
Author(s):  
Anam Toqeer ◽  
Sadia Farooq ◽  
Syeda Fizza Abbas

This paper investigates the impact of various dimensions of mobile banking service quality on customer satisfaction with the mediating role of customer value co-creation intentions in the banking sector of Pakistan. Theoretical foundations of this study lie in the Technology Acceptance Model (TAM) and Service-Dominant (S-D) logic. Data was collected using a questionnaire from a sample of 383 respondents from 25 banks. Mediation and moderation analyses were conducted to explore the role of trust in creating customer satisfaction through the mediating role of customer value co-creation. The findings showed that m-banking service quality dimensions have a significant impact on customer satisfaction. Also, it was found that co-creation has a significant impact on customer satisfaction. Mediation analysis was conducted to see if co-creation mediates the relationship between m-banking service quality and customer satisfaction. There was found to be partial mediation between all dimensions of m-banking service quality and customer satisfaction. Moderation analysis was also conducted to check the role of trust. The findings revealed that trust moderates the relationship for only perceived ease of use of m-banking; however, trust doesn’t moderate the relationship for other dimensions of m-banking. This study will be beneficial for bank managers to adopt the strategies that help in co-creation by customers and hence enhance customer satisfaction in the existing competition for better services. This study will add to the existing literature by its novel findings and knowledge in the extended technology acceptance model.


2014 ◽  
Vol 13 (3) ◽  
pp. 424-442
Author(s):  
Caroline O. Hart ◽  
Christian E. Mueller

This study examined college students’ cognitive motivation based on goal intentions in the context of negative performance–goal discrepancies. Specifically, an integrated model of intended effort was developed to further understand the relationships between negative performance–goal discrepancies, self-reactive influences, and intended effort toward the next proximal goal. We explored these relationships within an authentic achievement-oriented setting by using actual exam performance with a sample of 451 undergraduate students. Primary results from a path analysis suggest that, among other things, future affective self-evaluation is more predictive of intended effort than performance–goal discrepancy or self-efficacy toward original goal attainment. Implications are primarily intended for those interested in fostering students’ cognitive motivation.


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