The effect of perceived support and self efficacy on work related stress and burnout amongst intellectual disability direct care workers in Australia

Objective: In Australia and comparable countries, case management has become the dominant process by which public mental health services provide outpatient clinical services to people with severe mental illness. There is recognition that caseload size impacts on service provision and that management of caseloads is an important dimension of overall service management. There has been little empirical investigation, however, of caseload and its management. The present study was undertaken in the context of an industrial agreement in Victoria, Australia that required services to introduce standardized approaches to caseload management. The aims of the present study were therefore to (i) investigate caseload size and approaches to caseload management in Victoria's mental health services; and (ii) determine whether caseload size and/or approach to caseload management is associated with work-related stress or case manager self-efficacy among community mental health professionals employed in Victoria's mental health services. Method: A total of 188 case managers responded to an online cross-sectional survey with both purpose-developed items investigating methods of case allocation and caseload monitoring, and standard measures of work-related stress and case manager personal efficacy. Results: The mean caseload size was 20 per full-time case manager. Both work-related stress scores and case manager personal efficacy scores were broadly comparable with those reported in previous studies. Higher caseloads were associated with higher levels of work-related stress and lower levels of case manager personal efficacy. Active monitoring of caseload was associated with lower scores for work-related stress and higher scores for case manager personal efficacy, regardless of size of caseload. Although caseloads were most frequently monitored by the case manager, there was evidence that monitoring by a supervisor was more beneficial than self-monitoring. Conclusion: Routine monitoring of caseload, especially by a workplace supervisor, may be effective in reducing work-related stress and enhancing case manager personal efficacy.

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Relationships between psychological contract violation, stress and well-being in firefighters

International Journal of Workplace Health Management ◽

10.1108/ijwhm-09-2018-0114 ◽

2019 ◽

Vol 12 (3) ◽

pp. 120-133 ◽

Cited By ~ 2

Author(s):

Fazeelat Duran ◽

Darren Bishopp ◽

Jessica Woodhams

Keyword(s):

Psychological Contract ◽

Self Efficacy ◽

Structural Equation ◽

Online Survey ◽

Well Being ◽

Multiple Mediation ◽

Work Related Stress ◽

Content Type ◽

Work Related ◽

Related Stress

Purpose Negative emotions resulting from the broken promises by the organisation or employers, as perceived by an employee are called psychological contract (PC) violation. The purpose of this paper is to examine the relationships between perceived feelings of violation, work-related stress, anxiety and depression. Fairness and self-efficacy are used as mediators to understand the underlying mechanism of associations. Design/methodology/approach In total, 97 firefighters completed an online-survey and structural equation modelling was used to examine the multiple mediation models. Findings PC violation was positively associated with occupational stress and job-related well-being. Together, fairness and self-efficacy mediated the relationship between feelings of violation and job-related depression. Therefore, the results partially supported the hypotheses. Originality/value As the first quantitative study of its kind, this study makes an important contribution to the firefighters literature by investigating the potential influence of PC violation on their work-related stress and well-being. Also, previous studies have failed to identify fairness and self-efficacy as potential mediators of the PC violation.

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The impact of work-related stress on the cognition domain of executive functioning of health care workers during the COVID-19 pandemic

International Archives of Occupational and Environmental Health ◽

10.1007/s00420-021-01814-8 ◽

2021 ◽

Author(s):

Sahar Ali Farahat ◽

Omnia Raafat Amin ◽

Hatem Sherif Hamdy ◽

Marwa Mohammed Fouad

Keyword(s):

Health Care ◽

Executive Functioning ◽

Health Care Workers ◽

Work Related Stress ◽

Work Related ◽

Care Workers ◽

Related Stress ◽

The Impact

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Self-efficacy of direct care workers providing care to older people in residential aged care settings: A systematic scoping review protocol

10.21203/rs.3.rs-23929/v1 ◽

2020 ◽

Author(s):

Sumina Shrestha ◽

Rayan Jafnan M Alharbi ◽

Christine While ◽

Julie Ellis ◽

Muhammad Aziz Rahman ◽

...

Keyword(s):

Older People ◽

Scoping Review ◽

Self Efficacy ◽

Aged Care ◽

Direct Care ◽

Direct Care Workers ◽

Residential Aged Care ◽

Care Services ◽

Factors Influencing ◽

Care Workers

Abstract Background Self-efficacy is developed through a person’s interaction with his/her physical and social environment. Self-efficacy in caring is an essential attribute of care workers to develop a positive attitude towards their clients, improve work performance, and enhance job satisfaction. Care workers’ self-efficacy may vary according to the context in which the care is being provided. Aged care is a multidimensional and challenging setting, and characteristics of aged care services are different from those of acute care services. The objective of this review is to give an overview of the self-efficacy of residential aged care workers in caring for older people and factors influencing their self-efficacy. Methods The protocol for this review is based on the Joanna Briggs Institute Reviewer's Manual for Scoping Review. A systematic search of the literature on electronic databases MEDLINE, PsycINFO, CINAHL, AgeLine, SCOPUS, and ProQuest Dissertations and Theses Global will be carried out using predefined search terms to identify relevant studies. This review will include all primary studies irrespective of the study design. Two reviewers will independently conduct title and abstract screening, full-text screening, and data extraction. A third reviewer will resolve discrepancies, while the final decision for conflicting studies will be made by consensus within the review team. Joanna Briggs Institute critical appraisal tools will be used to assess the methodological quality of the included studies. Quantitative findings will be presented in narrative form accompanied by tabulated results and a random effects meta-analysis will be conducted to compute the pooled estimates of the impacts of various influencing factors on caring self-efficacy of the direct care workers. Qualitative research findings will be synthesised using the meta-aggregation approach. Discussion This review aims to bring together the evidence on the caring self-efficacy of aged care workers and associated factors. This will be an important source of knowledge to policymakers and aged care providers to understand the self-efficacy of aged care workers in order to support and enhance their self-efficacy and thereby improve their caring behaviours towards their clients. Scoping Review Registration Joanna Briggs Institute Systematic Review Register with the title ‘A scoping review of factors influencing caring efficacy of direct care workers providing care to older people’ ( https://joannabriggs.org/ebp/systematic_review_register )

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