The role of boundaries in knowledge processes

2002 ◽  
Vol 11 (1) ◽  
pp. 47-60 ◽  
Author(s):  
Y Merali
Keyword(s):  
Author(s):  
Dirk Vriens ◽  
Jan Achterbergh

In this chapter the role of ICT for competitive intelligence is approached from the perspective of strategy formulation. The authors hold the view that competitive intelligence can be seen as knowledge necessary for the process of strategy formulation. To determine the role of ICT, it is proposed to examine (1) the process of strategy formulation, (2) the knowledge relevant for the process of strategy formulation and (3) the knowledge processes in which the intelligence relevant for the process of strategy formulation is produced and processed. If these three elements are clear, the role of ICT for competitive intelligence can be reformulated as the support of ICT for the knowledge processes, producing and processing the necessary intelligence for strategy formulation. In the chapter, the process of strategy formulation and the knowledge it requires will be described by using the Viable Systems Model of Stafford Beer. It results in an “ICT-architecture” for supporting the knowledge processes, producing the relevant knowledge for strategy formulation.


2020 ◽  
pp. 002216782097450
Author(s):  
Magali Ollagnier-Beldame

The study of ways of knowing is a major topic in psychology and cognitive science. However, one might argue that subjectivity and human experience as roots of knowing are seldom addressed, despite the perspectives that they may offer. Our work investigates the epistemic status of experience and the living body in knowledge processes. It asserts that human experience contains a myriad richness and argues that a first-person epistemology and precise methods are needed to genuinely conduct experiential research. The stakes of such a proposal are not only epistemological but also nourish an ethical and societal goal.


2020 ◽  
Vol 58 (9) ◽  
pp. 1819-1839
Author(s):  
Luca Simeone ◽  
Giustina Secundo ◽  
Antonio Messeni Petruzzelli ◽  
Giovanni Schiuma

PurposeThis paper explores how learning processes supported by intensive use of design can favour absorptive capacity in open innovation contexts characterised by the interaction of a high number of diverse stakeholders.Design/methodology/approachThe paper combines the insights from theory with the empirical evidence gathered by adopting a case study approach.FindingsFindings provide evidence about the role of design-based learning to facilitate intra- and inter-organisational knowledge flows and to sustain absorptive capacity through processes of recognition, internalisation and adoption.Research limitations/implicationsThe study integrates currently distinct research streams focussing on (1) design research, particularly on how design can support knowledge processes and specific learning processes and (2) open innovation, particularly regarding how to enhance absorptive capacity in those contexts in which a high number of diverse stakeholders interact.Practical implicationsThis study can help companies, research institutions and other organisations leveraging open innovation to reflect on the potential of design-based learning processes and on how to deliberately facilitate such processes in their projects.Originality/valueThe original contribution provided by this study is to explore open innovation through some analytical categories elaborated in design research concerning materially grounded forms of design-based learning. In particular, the study investigates how design supports knowledge transfer, sharing, translation and creation.


Author(s):  
Kerstin Fink ◽  
Christian Ploder

Small and medium-sized enterprises (SMEs) are a vital and growing part of any national economy. Like most large businesses, SMEs have recognized the importance of knowledge management. This Chapter investigates the use of knowledge processes and knowledge methods for SMEs. The learning objectives of this Chapter are to assess the role of knowledge management and knowledge processes in SMEs. Furthermore, the reader should be able to describe major knowledge management programs in SMEs and assess how they provide value for organizations. Empirical studies conducted by the authors show that for SMEs, only four knowledge processes are important: (1) knowledge identification, (2) knowledge acquisition, (3) knowledge distribution and (4) knowledge preservation. Based on the research result of several empirical studies, an integration concept for knowledge processes, knowledge methods, and knowledge software tools for SMEs is introduced and discussed.


Author(s):  
Dirk Vriens ◽  
Jan Achterbergh

In this chapter the role of ICT for competitive intelligence is approached from the perspective of strategy formulation. The authors hold the view that competitive intelligence can be seen as knowledge necessary for the process of strategy formulation. To determine the role of ICT, it is proposed to examine (1) the process of strategy formulation, (2) the knowledge relevant for the process of strategy formulation and (3) the knowledge processes in which the intelligence relevant for the process of strategy formulation is produced and processed. If these three elements are clear, the role of ICT for competitive intelligence can be reformulated as the support of ICT for the knowledge processes, producing and processing the necessary intelligence for strategy formulation. In the chapter, the process of strategy formulation and the knowledge it requires will be described by using the Viable Systems Model of Stafford Beer. It results in an “ICT-architecture” for supporting the knowledge processes, producing the relevant knowledge for strategy formulation.


2008 ◽  
Vol 29 (10) ◽  
pp. 1287-1313 ◽  
Author(s):  
Jeanne Mengis ◽  
Martin J. Eppler

This article presents a discussion on the role of face-to-face conversations for social knowledge processes and sense making in organizations. Given the importance attributed to conversations in the literature, but also the many conversational routines that prevent knowledge creation and sharing, the question pursued is how conversations can be managed to foster developments in organizational knowing. We particularly focus on the role of explicit rules as one means to manage conversations from a knowledge perspective and analyse contributions from knowledge management, organizational learning, decision making and change management. In order to refine and systemize the discussion on the multitude of conversation rules, we propose a management framework by drawing on communication theory. Implications for management as well as future directions for research on conversation management conclude the article.


2016 ◽  
Vol 69 (5) ◽  
pp. 1544-1549 ◽  
Author(s):  
Juan-Gabriel Cegarra-Navarro ◽  
Pedro Soto-Acosta ◽  
Anthony K.P. Wensley

2021 ◽  
Author(s):  
Rogier van de Wetering ◽  
Johan Versendaal

There is a limited understanding of IT's role as a crucial enabler of patient agility and the department's ability to respond to patient's needs and wishes adequately. This study's objective is to contribute to the insights of the validity of the hypothesized relationship between IT resources, practices and capabilities, and hospital departments' knowledge processes and the department's ability to adequately sense and respond to patient needs and wishes, i.e., patient agility. This study conveniently sampled data from 107 clinical hospital departments in the Netherlands and uses structural equation modeling for model assessment. IT ambidexterity positively enhances the development of a digital dynamic capability. Likewise, IT ambidexterity also positively impacts the hospital department's knowledge processes. Both digital dynamic capability and knowledge processes positively influence patient agility. IT ambidexterity promotes taking advantage of IT resources and experiments to reshape patient services and enhance patient agility.


2021 ◽  
Author(s):  
Rogier Van de Wetering ◽  
Johan Versendaal

UNSTRUCTURED There is a limited understanding of IT's role as a crucial enabler of patient agility and the department's ability to respond to patient's needs and wishes adequately. This study's objective is to contribute to the insights of the validity of the hypothesized relationship between IT resources, practices and capabilities, and hospital departments' knowledge processes and the department's ability to adequately sense and respond to patient needs and wishes, i.e., patient agility. This study conveniently sampled data from 107 clinical hospital departments in the Netherlands and uses structural equation modeling for model assessment. IT ambidexterity positively enhances the development of a digital dynamic capability. Likewise, IT ambidexterity also positively impacts the hospital department's knowledge processes. Both digital dynamic capability and knowledge processes positively influence patient agility. IT ambidexterity promotes taking advantage of IT resources and experiments to reshape patient services and enhance patient agility.


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