Integration Concept for Knowledge Processes, Methods, and Software for SMEs

2009 ◽  
pp. 185-200 ◽  
Author(s):  
Kerstin Fink ◽  
Christian Ploder
Keyword(s):  
Knowledge Management ◽  
Empirical Studies ◽  
Research Result ◽  
Learning Objectives ◽  
Knowledge Processes ◽  
Knowledge Identification ◽  
Knowledge Preservation ◽  
Use Of Knowledge ◽  
Integration Concept

Small and medium-sized enterprises (SMEs) are a vital and growing part of any national economy. Like most large businesses, SMEs have recognized the importance of knowledge management. This Chapter investigates the use of knowledge processes and knowledge methods for SMEs. The learning objectives of this Chapter are to assess the role of knowledge management and knowledge processes in SMEs. Furthermore, the reader should be able to describe major knowledge management programs in SMEs and assess how they provide value for organizations. Empirical studies conducted by the authors show that for SMEs, only four knowledge processes are important: (1) knowledge identification, (2) knowledge acquisition, (3) knowledge distribution and (4) knowledge preservation. Based on the research result of several empirical studies, an integration concept for knowledge processes, knowledge methods, and knowledge software tools for SMEs is introduced and discussed.

Integration Concept for Knowledge Processes, Methods, and Software for SMEs

2009 ◽  
pp. 3242-3257
Author(s):  
Kerstin Fink ◽  
Christian Ploder
Keyword(s):  
Knowledge Management ◽  
Empirical Studies ◽  
Research Result ◽  
Learning Objectives ◽  
Knowledge Processes ◽  
Knowledge Identification ◽  
Knowledge Preservation ◽  
Use Of Knowledge ◽  
Integration Concept

Small and medium-sized enterprises (SMEs) are a vital and growing part of any national economy. Like most large businesses, SMEs have recognized the importance of knowledge management. This Chapter investigates the use of knowledge processes and knowledge methods for SMEs. The learning objectives of this Chapter are to assess the role of knowledge management and knowledge processes in SMEs. Furthermore, the reader should be able to describe major knowledge management programs in SMEs and assess how they provide value for organizations. Empirical studies conducted by the authors show that for SMEs, only four knowledge processes are important: (1) knowledge identification, (2) knowledge acquisition, (3) knowledge distribution and (4) knowledge preservation. Based on the research result of several empirical studies, an integration concept for knowledge processes, knowledge methods, and knowledge software tools for SMEs is introduced and discussed.

scholarly journals Dutcher's Impact: Wolastioqiyik Lintuwakonawa as a Case Study for the role of Music in Preserving Traditional Knowledge

2019 ◽  
Vol 15 ◽  
Author(s):  
Kathryn E. Newhook
Keyword(s):  
Knowledge Management ◽  
Traditional Knowledge ◽  
Technical Skill ◽  
Knowledge Systems ◽  
Dynamic Nature ◽  
Diverse Field ◽  
Information Professionals ◽  
Knowledge Preservation

Knowledge Management is a diverse field of study, dealing in the facilitation of knowledge sharing, the creation of knowledge systems, knowledge transfer, and knowledge preservation. Information professionals play an important role in helping these processes happen. Equally important is the preservation of Traditional Knowledge. Recognized as the knowledge Indigenous people have accrued over millennia, and formed through their interactions with their environment, Traditional Knowledge and its preservation also fall into the world of Knowledge Management. The performance of a piece of music is the manifestation of knowledge and, in the case of Jeremy Dutcher, is a form of knowledge preservation. Traditional Knowledge’s more fluid and dynamic nature is preserved in Dutcher’s 2018 album Wolastioqiyik Lintuwakonawa, where the artist creates a conversation between technical skill and the knowledge and language of the album. In the case of this paper, Dutcher’s album serves as an example of the way Traditional Knowledge can impact and provide new tools to the information profession and world of Knowledge Management.

Visions and Directions

2007 ◽  
pp. 297-312
Author(s):  
Meliha Handzic
Keyword(s):  
Knowledge Management ◽  
Empirical Research ◽  
Systematic Approach ◽  
Empirical Studies ◽  
Complete Picture ◽  
Research And Practice ◽  
Management Concepts ◽  
The Impact ◽  
Theoretical Foundations

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.

Incentives and Rewards

2007 ◽  
pp. 233-244
Author(s):  
Meliha Handzic
Keyword(s):  
Knowledge Management ◽  
Empirical Research ◽  
Systematic Approach ◽  
Empirical Studies ◽  
Complete Picture ◽  
Research And Practice ◽  
Management Concepts ◽  
The Impact ◽  
Theoretical Foundations

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.

Mode of Socialisation

2007 ◽  
pp. 208-220
Author(s):  
Meliha Handzic
Keyword(s):  
Knowledge Management ◽  
Empirical Research ◽  
Systematic Approach ◽  
Empirical Studies ◽  
Complete Picture ◽  
Research And Practice ◽  
Management Concepts ◽  
The Impact ◽  
Theoretical Foundations

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.

E-Learning Portal

2007 ◽  
pp. 107-118
Author(s):  
Meliha Handzic
Keyword(s):  
Knowledge Management ◽  
Empirical Research ◽  
Empirical Studies ◽  
Complete Picture ◽  
Research And Practice ◽  
Management Concepts ◽  
E Learning ◽  
The Impact ◽  
Theoretical Foundations

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.

Electronic Brainstorming

2007 ◽  
pp. 47-57
Author(s):  
Meliha Handzic
Keyword(s):  
Knowledge Management ◽  
Empirical Research ◽  
Systematic Approach ◽  
Empirical Studies ◽  
Complete Picture ◽  
Research And Practice ◽  
Management Concepts ◽  
The Impact ◽  
Theoretical Foundations

The book starts with an introduction to theoretical foundations of knowledge management concepts, proceeds with a series of empirical studies on the role of technology in knowledge management, followed by studies of socially orientated knowledge management solutions. The book ends with the discussion of major issues and challenges for knowledge management research and practice. With its integrated and systematic approach, the book makes a small but important step in helping individuals and organisations to get an objective and complete picture of the role of social and technical initiatives in knowledge management based on formal and sound empirical research. More importantly, the book shows that the impact of various initiatives is highly contingent upon the context in which the knowledge is generated, transferred, and used. This may help managers to choose more suitable solutions to turn their intangible assets into tangible outcomes.

Knowledge Management Toolkit for SMEs

2011 ◽  
pp. 49-63 ◽  
Author(s):  
Kerstin Fink ◽  
Christian Ploder
Keyword(s):  
Knowledge Management ◽  
Social Cognitive ◽  
Software Tool ◽  
Software Products ◽  
Knowledge Processes ◽  
The Social ◽  
Cost Efficient ◽  
Knowledge Preservation ◽  
The Right ◽  
Efficient Software

The discipline of knowledge management is no longer emerging in large organizations, but also small and medium-sized enterprises (SMEs) are focusing on finding the right process that will allow them to make advantages of their intellectual capital. Using survey data from 219 small and medium-sized enterprises in Austria and Switzerland, this article illustrates the four key knowledge processes (1) knowledge identification, (2) knowledge acquisition, (3) knowledge distribution, and (4) knowledge preservation for SMEs and also reports the findings of the empirical study designed to allocate cost-efficient software products to each of the four knowledge processes. As a result a knowledge toolkit for SMEs that integrates knowledge processes, methods and software tool for decision support making is given. Finally, the social view of knowledge management to SMEs is discussed, showing that the use of information technology is currently far more important than the integration of a social-cognitive perspective.

Knowledge Management and Social Media in Tourism Industry

2018 ◽  
pp. 92-115 ◽  
Author(s):  
Rocco Agrifoglio ◽  
Concetta Metallo
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Knowledge Creation ◽  
Tourism Industry ◽  
The Social ◽  
Knowledge Preservation ◽  
Knowledge Creation And Sharing ◽  
Shed Light

The chapter aims to provide an overview of the role of social media for knowledge management in tourism industry. Respect than traditional tools, the social media penetration within such industry is growing thanks to opportunity for travelers and travel professionals to access critical tourism knowledge everywhere and every time. Prior research has mainly focused on how social media are changing the tourism industry, while it is lacking enough the contribution of these technologies to managing touristic knowledge. This chapter seeks to shed light on how social media support knowledge management, with particular attention to knowledge creation, sharing, and preservation processes, in tourism industry. In particular, while knowledge creation and sharing process have attracted the attention of scholars, knowledge preservation via social media seems be still in its infancy stage.

Knowledge Management Toolkit for SMEs

2009 ◽  
pp. 1136-1150
Author(s):  
Kerstin Fink ◽  
Christian Ploder
Keyword(s):  
Knowledge Management ◽  
Social Cognitive ◽  
Software Tool ◽  
Software Products ◽  
Knowledge Processes ◽  
The Social ◽  
Cost Efficient ◽  
Knowledge Preservation ◽  
The Right ◽  
Efficient Software

The discipline of knowledge management is no longer emerging in large organizations, but also small and medium-sized enterprises (SMEs) are focusing on finding the right process that will allow them to make advantages of their intellectual capital. Using survey data from 219 small and medium-sized enterprises in Austria and Switzerland, this chapter illustrates the four key knowledge processes (1) knowledge identification, (2) knowledge acquisition, (3) knowledge distribution, and (4) knowledge preservation for SMEs and also reports the findings of the empirical study designed to allocate cost-efficient software products to each of the four knowledge processes. As a result a knowledge toolkit for SMEs that integrates knowledge processes, methods and software tool for decision support making is given. Finally, the social view of knowledge management to SMEs is discussed, showing that the use of information technology is currently far more important than the integration of a social-cognitive perspective.

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