Work Engagement in the Public Service Context: The Dual Perceptions of Job Characteristics

2017 ◽  
Vol 41 (13) ◽  
pp. 1047-1060 ◽  
Author(s):  
Mette Strange Noesgaard ◽  
Jesper Rosenberg Hansen
2016 ◽  
Vol 47 (7) ◽  
pp. 779-796 ◽  
Author(s):  
Yujin Choi

Although a large volume of literature has documented the role of public service motivation (PSM) as altruistic work values, few studies directly examine PSM’s impact on job choice. Using longitudinal data, this article examines the factors that affect people’s career choices, specifically the extent to which individuals with different work values choose different sectors when considering job characteristics and person–job (P-J) fit. The analysis reveals that people are more likely to choose jobs in the private sector than jobs in the public or non-profit sector when they have opportunities to satisfy their altruistic work values through relational jobs. The findings speak to the importance of P-J fit when people choose their initial jobs. Contributions to existing literature and implications are discussed.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mazni Alias ◽  
Adedapo Oluwaseyi Ojo ◽  
Nur Farhana Lyana Ameruddin

Purpose This study aims to investigate the implication of workplace incivility among employees in the public service department in Putrajaya involving job satisfaction, work stress, psychological contract, knowledge sharing and work engagement. Design/methodology/approach This cross-sectional study examines the implication of workplace incivility among 180 employees in the Malaysian public service organization. Purposive sampling was used in this study. Partial least square was used to examine the measurement and the structural model of this study. Findings The result demonstrated that workplace incivility was associated with the psychological contract, job satisfaction, work stress and work engagement. The study also found that workplace incivility does not impact knowledge sharing in the public service organization department. Practical implications Future research could provide a more broadened scope to ensure the generalization of the results for the overall public service in Malaysia. Human resource development researchers could look into experimental studies to raise the awareness of workplace incivility that may lead to the decline of workplace incivility. Originality/value The research could trigger more empirical research toward understanding the phenomenon and implication of workplace incivility in the perspective of Malaysian public service organizations specifically in Asian countries, which are currently limited.


2019 ◽  
Vol 23 ◽  
Author(s):  
Nisha Harry ◽  
Fatima Gallie

At the heart of the public service sector within a developing country such as South Africa, is the contentious issue of good service delivery. However, numerous budget cuts, high vacancy rates and service delivery demands have an impact on the wellbeing of middle managers. This study investigates: 1) the relationship between sense of coherence, work engagement and burnout; and 2) whether there is a difference in socio-demographic variables. The study employed a quantitative research method, using primary data from a convenience sample (N = 172) of middle managers within a public service organisation. The correlational and inferential statistical analysis revealed a significant statistical relationship between the variables, namely sense of coherence, work engagement, and burnout. Significant differences were also found between respondents in terms of marital status and depersonalisation or cynicism. Overall, the results showed that the respondents experienced high levels of sense of coherence, work engagement and professional efficacy. This study has highlighted the wellbeing of employees within the public sector in a developing country.


2021 ◽  
Vol 5 (2) ◽  
pp. 329
Author(s):  
Della Belinda ◽  
Lisa Adziani ◽  
Fendy Suhariadi ◽  
Rini Sugiarti

<p>Work engagement is still an interesting topic to research until now, because employees are an important aspect to ensure the organization can develop or not. Therefore, the organization start paying more attention to humans as human capital to be managed seriously. Research on work engagement in the public sector has attracted quite a lot of attention. Public service employees have different characteristics from other sector employees, both from work patterns and from the work environment. Several research results show that work engagement is heavily influenced by internal factors, but external factors also have an important role in influencing employee work engagement.</p>


2020 ◽  
Vol 1 (1) ◽  
Author(s):  
Kaarina Nikunen ◽  
Jenni Hokka

Welfare states have historically been built on values of egalitarianism and universalism and through high taxation that provides free education, health care, and social security for all. Ideally, this encourages participation of all citizens and formation of inclusive public sphere. In this welfare model, the public service media are also considered some of the main institutions that serve the well-being of an entire society. That is, independent, publicly funded media companies are perceived to enhance equality, citizenship, and social solidarity by providing information and programming that is driven by public rather than commercial interest. This article explores how the public service media and their values of universality, equality, diversity, and quality are affected by datafication and a platformed media environment. It argues that the embeddedness of public service media in a platformed media environment produces complex and contradictory dependencies between public service media and commercial platforms. The embeddedness has resulted in simultaneous processes of adapting to social media logics and datafication within public service media as well as in attempts to create alternative public media value-driven data practices and new public media spaces.


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