Emotional solidarity and destination loyalty amid the COVID-19 pandemic: a comparison of two scales

2021 ◽  
Vol 38 (6) ◽  
pp. 541-553
Author(s):  
Kyle Maurice Woosnam ◽  
Dongoh Joo ◽  
Kayode D. Aleshinloye ◽  
Tara J. Denley
2019 ◽  
Vol 59 (1) ◽  
pp. 3-21 ◽  
Author(s):  
Vidya Patwardhan ◽  
Manuel Alector Ribeiro ◽  
Valsaraj Payini ◽  
Kyle M. Woosnam ◽  
Jyothi Mallya ◽  
...  

Hosting ethnically and culturally rich religious festivals provides visitors a glimpse into how a sense of togetherness and faith are not only established but strengthened through shared beliefs and ritualistic behavior. This research examines visitors’ destination loyalty through their emotional bonding with place, the emotional solidarity they experience with residents, and their perceived level of safety. Based on data collected from 813 visitors during the Attur Church Feast in Karkala, India, the results indicated that place attachment directly influences loyalty and two dimensions of emotional solidarity and, in turn, emotional solidarity has a positive effect on loyalty. Additionally, it was found that emotional solidarity partially mediates the effect of place attachment on destination loyalty. Finally, employing a moderated mediation analysis, visitor level of perceived safety at the festival partially moderated the indirect effect of place attachment on destination loyalty through emotional solidarity.


2021 ◽  
pp. 004728752098237
Author(s):  
Asli D.A. Tasci ◽  
Abdullah Uslu ◽  
Dimitrios Stylidis ◽  
Kyle Maurice Woosnam

Many studies have modeled several different concepts to explain destination loyalty; however, none have integrated place-oriented (e.g., destination image, place attachment) and people-oriented concepts (e.g., cultural distance, social distance, and emotional solidarity) for their relative influences on loyalty. The current study tested the influence of destination image (place-oriented) and perceived distances (people-oriented) as antecedents of place attachment (place-oriented) and emotional solidarity (people-oriented) for their relative influences on destination loyalty. Survey data collected from both domestic ( n=260) and international ( n=250) visitors to a city in Turkey, Antalya, revealed that place-oriented concepts (cognitive and affective destination images and place attachment) are better predictors of destination loyalty than people-oriented concepts (cultural distance, social distance, and emotional solidarity). Together, they explain about half of the variance in destination loyalty, 42% in past loyalty and 60% in future loyalty.


2017 ◽  
Vol 57 (3) ◽  
pp. 279-295 ◽  
Author(s):  
Manuel Alector Ribeiro ◽  
Kyle M. Woosnam ◽  
Patricia Pinto ◽  
João Albino Silva

This study proposes a theoretical model integrating two lines of tourism research: emotional solidarity and destination loyalty. In order to test the proposed model, a survey of visitors to Cape Verde islands was undertaken. Structural equation modeling and moderated mediation analysis were implemented to assess the relationships involving visitors’ emotional solidarity with residents, satisfaction, and destination loyalty. The three dimensions of emotional solidarity were considered in the study: feeling welcomed, sympathetic understanding, and emotional closeness. Results indicate that visitors’ feeling welcomed and sympathetic understanding directly influence loyalty. In particular, the relationships involving visitors’ feeling welcomed by residents, emotional closeness with residents, and sympathetic understanding with residents and loyalty were all mediated by satisfaction. Additionally, gender was found to moderate the conditional indirect effects of emotional closeness and feeling welcomed on loyalty (via satisfaction). Such relationships were stronger among male visitors. Implications as well as future research opportunities are offered.


2016 ◽  
Author(s):  
Akinori Ono ◽  
Ryosuke Shimizu ◽  
Sumiaki Kawamura ◽  
Yasuto Nishimori ◽  
Yuki Oguro ◽  
...  
Keyword(s):  

Author(s):  
Anil Verma ◽  
G. Rajendran

Delighting consumers has been one of the most important goals for marketing stakeholders but the effect of historical nostalgia on tourists delight at the world cultural heritage sites has rarely been examined. This study examines the impact of historical nostalgia on the heritage tourists' delight, their satisfaction and destination loyalty intention. The survey for the study was conducted at the world cultural heritage site of Mahabalipuram, India. The hypotheses were tested through the structural equation modelling technique. The results indicated positive and significant effect of historical nostalgia on tourists' delight, satisfaction and destination loyalty intention. The study makes contribution to the tourism studies by examining the role of historical nostalgia in delighting the tourists at the cultural heritage sites and instructs the managers to evoke such experiences to keep the heritage tourists delighted and thereby enhance their loyalty.


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