scholarly journals Place-Oriented or People-Oriented Concepts for Destination Loyalty: Destination Image and Place Attachment versus Perceived Distances and Emotional Solidarity

2021 ◽  
pp. 004728752098237
Author(s):  
Asli D.A. Tasci ◽  
Abdullah Uslu ◽  
Dimitrios Stylidis ◽  
Kyle Maurice Woosnam

Many studies have modeled several different concepts to explain destination loyalty; however, none have integrated place-oriented (e.g., destination image, place attachment) and people-oriented concepts (e.g., cultural distance, social distance, and emotional solidarity) for their relative influences on loyalty. The current study tested the influence of destination image (place-oriented) and perceived distances (people-oriented) as antecedents of place attachment (place-oriented) and emotional solidarity (people-oriented) for their relative influences on destination loyalty. Survey data collected from both domestic ( n=260) and international ( n=250) visitors to a city in Turkey, Antalya, revealed that place-oriented concepts (cognitive and affective destination images and place attachment) are better predictors of destination loyalty than people-oriented concepts (cultural distance, social distance, and emotional solidarity). Together, they explain about half of the variance in destination loyalty, 42% in past loyalty and 60% in future loyalty.

2020 ◽  
Vol 22 (5) ◽  
pp. 604-616 ◽  
Author(s):  
Dimitrios Stylidis ◽  
Kyle M. Woosnam ◽  
Milan Ivkov ◽  
Seongseop S. Kim

2016 ◽  
Vol 11 (2) ◽  
pp. 11 ◽  
Author(s):  
Yu-Jen Chiang

<p>This study investigates destination image, place attachment (including place dependence and place identity), and destination loyalty among visitors to night markets. A total of 474 effective questionnaires were collected from visitors to the three well-known Tainan night markets in Taiwan. Confirmatory factor analysis and structural equation modeling were employed using Amos 18 for Windows. The empirical results showed that destination image has a significant direct effect on place dependence, place identity, and destination loyalty. Additionally, place identity is the antecedent that has an effect on destination loyalty. In the indirect effect, destination image mainly influenced destination loyalty through place identity. Practical implications and recommendations for further studies are also provided.</p>


2019 ◽  
Vol 59 (5) ◽  
pp. 828-849 ◽  
Author(s):  
Kayode D. Aleshinloye ◽  
Xiaoxiao Fu ◽  
Manuel Alector Ribeiro ◽  
Kyle Maurice Woosnam ◽  
Asli D.A. Tasci

Building on common identity theory and intergroup contact theory, this study sought to further understanding of people–place relationships by developing a holistic theoretical model to scrutinize place attachment as an antecedent of social distance, mediated by emotional solidarity and moderated by frequency of contact between tourists and residents. Visitor data analyzed with SEM revealed that place dependence is a significant predictor of social distance given it affects affinity positively and avoidance negatively, both of which are mediated by the three dimensions of emotional solidarity. Furthermore, the mediated relationships (via emotional solidarity) between place attachment and social distance vary by level of visitors’ frequency of interaction with residents. This study expands current theorization by examining the merits of emotional solidarity as an affective link in a tourist cognitive-behavioral model. From a practical standpoint, DMOs need to understand these construct linkages and include residents in their marketing strategies to increase repeat visitation.


2019 ◽  
Vol 59 (1) ◽  
pp. 3-21 ◽  
Author(s):  
Vidya Patwardhan ◽  
Manuel Alector Ribeiro ◽  
Valsaraj Payini ◽  
Kyle M. Woosnam ◽  
Jyothi Mallya ◽  
...  

Hosting ethnically and culturally rich religious festivals provides visitors a glimpse into how a sense of togetherness and faith are not only established but strengthened through shared beliefs and ritualistic behavior. This research examines visitors’ destination loyalty through their emotional bonding with place, the emotional solidarity they experience with residents, and their perceived level of safety. Based on data collected from 813 visitors during the Attur Church Feast in Karkala, India, the results indicated that place attachment directly influences loyalty and two dimensions of emotional solidarity and, in turn, emotional solidarity has a positive effect on loyalty. Additionally, it was found that emotional solidarity partially mediates the effect of place attachment on destination loyalty. Finally, employing a moderated mediation analysis, visitor level of perceived safety at the festival partially moderated the indirect effect of place attachment on destination loyalty through emotional solidarity.


2012 ◽  
Vol 26 (3) ◽  
pp. 237-248 ◽  
Author(s):  
Kyriaki Kaplanidou ◽  
Jeremy S. Jordan ◽  
Daniel Funk ◽  
Lynn L. Ridinger

Hosting recurring sport events can be a solution for sustainable tourism development resulting in destination loyalty and higher place attachment levels. This study proposes active event sport tourists may include in their destination perceptions a number of destination and event attributes, given the direct association of the event with the place. The feasibility of the convergence of event and destination image attributes in one scale was explored and that scale’s influence on place attachment and on specific active sport tourists’ behaviors was examined. Data were collected from sport event tourist participants (n= 2,015) at a recurring marathon event via an online survey. Exploratory factor analysis confirmed the factor structure of destination image to include event characteristics. Regression analysis was used to test the impact of destination image factors on behavioral intentions and place attachment and supported the predictive validity of destination image factors. Implications for event and destination marketers are discussed.


It is commonly understood within the tourism industry that the longer term success of a destination depends on visitor loyalty. While there have been extensive scholarly investigations of destination loyalty, there has been minimal empirical examination of the most critical determinants of loyalty within a single integrated model, particularly in the context of cultural destinations. To bridge this gap, this study investigates the direct influence of five factors on destination loyalty; destination image, destination awareness, perceived risks, perceived quality, and perceived value. The authors also provide new evidence about these relationships, with a focus on Petra one of the world’s most popular cultural-oriented destinations. Using a purposive sampling method, a total of 708 surveys were collected from international tourists who visited Petra between April and June 2019. It was found that all antecedents apart from perceived risks, had a positive impact on destination loyalty. Apart from extending knowledge about destination loyalty, this study provides key implications for practitioners and proposes a future research agenda.


2018 ◽  
Vol 25 (2) ◽  
pp. 207-224 ◽  
Author(s):  
IpKin Anthony Wong ◽  
Yueying Hazel Xu ◽  
Xiuchang Sherry Tan ◽  
Huijun Wen

Planned events have been acknowledged to improve the image of a place. Although there are ample studies examining the destination image and tourist behaviors, this research focuses on the mediating effects of different destination images on the linkage between travel-specific event value and destination loyalty. In addition, this study seeks to advance the literature by addressing the mixed findings of event-induced destination image by examining the moderating effect of travel satisfaction. Moderated mediating effects of cognitive and affective destination images as well as the moderated indirect effect of event value are also tested. From a broader theoretical perspective, this study aims to advance the importance of event-induced destination image and the loyalty formation process by demonstrating the boundary condition of a trip based on tourist satisfaction.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michael S. Lin ◽  
Yun Liang ◽  
Joanne X. Xue ◽  
Bing Pan ◽  
Ashley Schroeder

Purpose Recent tourism research has adopted social media analytics (SMA) to examine tourism destination image (TDI) and gain timely insights for marketing purposes. Comparing the methodologies of SMA and intercept surveys would provide a more in-depth understanding of both methodologies and a more holistic understanding of TDI than each method on their own. This study aims to investigate the unique merits and biases of SMA and a traditional visitor intercept survey. Design/methodology/approach This study collected and compared data for the same tourism destination from two sources: responses from a visitor intercept survey (n = 1,336) and Flickr social media photos and metadata (n = 11,775). Content analysis, machine learning and text analysis techniques were used to analyze and compare the destination image represented from both methods. Findings The results indicated that the survey data and social media data shared major similarities in the identified key image phrases. Social media data revealed more diverse and more specific aspects of the destination, whereas survey data provided more insights in specific local landmarks. Survey data also included additional subjective judgment and attachment towards the destination. Together, the data suggested that social media data should serve as an additional and complementary source of information to traditional survey data. Originality/value This study fills a research gap by comparing two methodologies in obtaining TDI: SMA and a traditional visitor intercept survey. Furthermore, within SMA, photo and metadata are compared to offer additional awareness of social media data’s underlying complexity. The results showed the limitations of text-based image questions in surveys. The findings provide meaningful insights for tourism marketers by having a more holistic understanding of TDI through multiple data sources.


Sign in / Sign up

Export Citation Format

Share Document