Conceptualizing total quality management in engineering education and developing a TQM educational excellence model

2006 ◽  
Vol 17 (7) ◽  
pp. 913-934 ◽  
Author(s):  
P. B. Sakthivel ◽  
R. Raju
Author(s):  
Chandra Sekhar Patro

Quality management is an approach to management which requires establishing quality policies, procedures and practices on regular basis. Engineering education is a process of developing techno human resources, which are to be used later as input to industry which in turn produces goods and services for the societal use. Having considered the current situation of the engineering educational system and the quality of all its individual components it can be noticed that the awareness of the importance of education as a foundation for the growth and development of the country, such as India, is not strong enough. Engineering graduates passing out from educational institutions have to fulfill modern and high standard requirements that are needed by industry. Therefore, there is a greater need to instill quality in engineering education to produce technically skilled and creative man-power in India. The continuous assessment of quality is of paramount importance for educational institution. Education efficiency and success does not depend just on quantity but as well on quality. This paper has discussed key points for the improvement in the quality of engineering education with a case study undertaken at various engineering colleges in India. The study was conducted in two phase; first phase is the critical investigation of the literature and the second phase is a study on the quality of engineering education provided by the educational institutions in Visakhapatnam city. A simple random sampling technique was adopted for the study. A research study described in this paper identifies and analyses the quality of engineering education at the educational institutions which adopt the total quality management system to increase the quality and meet the industrial requirements and then suggests some ingredients to improve the quality.


Author(s):  
Mir Abdur Rahim ◽  
Auvishek Modak Utsha ◽  
Ishtiaq Ahmed Bhuiyan ◽  
Md. Rakib Miah ◽  
Md. Zahid Hasan

This article describes the educational practice of engineering student in Bangladesh, especially how they are still practicing the old and conventional way of learning, mainly by memorizing the entire subject they learn and push them to answer the question exactly as written in the book. This phenomenon brings the student to fxate on the book and will inhibit their creativity and innovation notions, even though without considering the effort to hone the students’ creativity and innovation domain, the knowledge will not develop properly, including in engineering. Trough this research the total quality management (TQM) had been developed to lead the students to get a better and satisfying result of study without losing the effort to develop their creativity, innovation and research skills as important factor and main purpose of engineering education. Abstrak  Artikel ini menggambarkan praktik pendidikan di Bangladesh, terutama pada mahasiswa teknik yang masih belajar menggunakan pendekatan konvensional, yakni belajar dengan menghafal materi dari buku dan mengikuti ujian dengan cara menjawab persis seperti yang tertulis di buku. Hal tersebut menjadikan siswa terlalu terpaku pada buku hingga kesulitan untuk mengembangkan kreativitas dan inovasi mereka. Padahal tanpa memperhatikan pentingnya upaya untuk mengasah kreativitas dan inovasi, ilmu pengetahuan tidak akan berkembang, termasuk dalam bidang teknik. Melalui penelitian ini, pendekatan total quality management telah dikembangkan untuk mengarahkan siswa-siswa memperoleh hasil studi yang memuaskan selain juga tetap diarahkan untuk mengembangkan kreativitas, inovasi, keterampilan riset dan lainnya yang sejatinya juga merupakan tujuan utama pendidikan teknik. Keywords: Academic performance; creativity; engineering; innovation; memorizing; total quality management


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