scholarly journals Clients’ perspective on quality of audiology care: Development of the Consumer Quality Index (CQI) ‘Audiology Care’ for measuring client experiences

2016 ◽  
Vol 56 (1) ◽  
pp. 8-15 ◽  
Author(s):  
Michelle Hendriks ◽  
Judith Dahlhaus-Booij ◽  
Anne Marie Plass
Keyword(s):  
Quality Index ◽  
Client Experiences ◽  
Consumer Quality Index ◽  
Care Development

scholarly journals CONSUMER QUALITY INDEX—NURSING HOME VERSION: MEASURING CONSUMER-FOCUSED QUALITY OF CARE

2017 ◽  
Vol 1 (suppl_1) ◽  
pp. 1145-1145
Author(s):  
R. Milte ◽  
J. Ratcliffe ◽  
G. Chen ◽  
M. Crotty
Keyword(s):  
Nursing Home ◽  
Quality Of Care ◽  
Quality Index ◽  
Consumer Quality Index

scholarly journals Improving cancer patient care: development of a generic cancer consumer quality index questionnaire for cancer patients

BMC Cancer ◽  
2013 ◽  
Vol 13 (1) ◽  
Author(s):  
Judith C Booij ◽  
Marieke Zegers ◽  
Pauline MPJ Evers ◽  
Michelle Hendriks ◽  
Diana MJ Delnoij ◽  
...  
Keyword(s):  
Cancer Patient ◽  
Patient Care ◽  
Cancer Patients ◽  
Quality Index ◽  
Consumer Quality Index ◽  
Care Development

A New Egyptian Validation Tool for Measuring Quality of Nursing Care Using the CQ Index

2020 ◽  
pp. JNM-D-20-00013
Author(s):  
Nagah Abd El-Fattah Mohamed Aly ◽  
Safaa Moustafa El-Shanawany
Keyword(s):  
Quality Improvement ◽  
Nursing Care ◽  
Quality Index ◽  
Total Variance ◽  
Cross Sectional ◽  
Consumer Quality Index ◽  
Descriptive Survey ◽  
Validation Tool ◽  
Quality Of Nursing

Background and PurposeMeasuring and monitoring the quality of nursing care are essential for improving quality of nursing care and safety. This study aimed to develop an Egyptian validation tool for measuring the quality of nursing care from the perspectives of patients based on consumer quality index and describe the aspects of quality of nursing care that need improvement.MethodsA cross-sectional descriptive survey using Consumer quality index questionnaire of nursing care aspects was carried on 400 patients.Results44 attributes of care were extracted into nine dimensions accounting for 70.4% of the total variance. The majority of nursing care aspects needed moderate levels of quality improvement.ConclusionsA valid and reliable Egyptian tool was developed for measuring the quality of nursing care built upon consumer quality index.

scholarly journals Measuring Relatives' Perspectives on the Quality of Palliative Care: The Consumer Quality Index Palliative Care

2013 ◽  
Vol 45 (5) ◽  
pp. 875-884 ◽  
Author(s):  
Susanne J.J. Claessen ◽  
Anneke L. Francke ◽  
Herman J. Sixma ◽  
Anke J.E. de Veer ◽  
Luc Deliens
Keyword(s):  
Palliative Care ◽  
Quality Index ◽  
Consumer Quality Index

Consumer Quality Index Chronic Skin Disease (CQI-CSD): a new instrument to measure quality of care from the patient's perspective

2015 ◽  
Vol 173 (4) ◽  
pp. 1032-1040 ◽  
Author(s):  
O.D. van Cranenburgh ◽  
M.W. Krol ◽  
M.C.P. Hendriks ◽  
M.A. de Rie ◽  
E.M.A. Smets ◽  
...  
Keyword(s):  
Quality Of Care ◽  
Skin Disease ◽  
Quality Index ◽  
Patient’S Perspective ◽  
New Instrument ◽  
Consumer Quality Index ◽  
Chronic Skin ◽  
Chronic Skin Disease

Quality of Governance at the Communal Level in Poland: an Exploratory Study of the Worst Performer Case From the Opolskie Province

2020 ◽  
Vol 21 (1) ◽  
pp. 22-55
Author(s):  
Bartosz Czepil
Keyword(s):  
Exploratory Study ◽  
Quality Index ◽  
Extreme Case ◽  
Quality Level ◽  
Case Method ◽  
Major Conclusion ◽  
Second Stage ◽  
Quality Of Governance ◽  
Governance Quality

The objective of this paper is an attempt to explain the determinants of the lowest governance quality level in one of the communes of the Opolskie Province, Poland. The first stage of the research consisted in developing a commune-level governance quality index in order to measure the quality of governance in the 60 communes of the Opolskie Province. Subsequently, the commune with the lowest score in the index was qualified for the second stage of the research which was based on the extreme case method. The major conclusion from the research is that the commune leader's governance style which allowed him to hold on to power for many terms of office was responsible for generating low governance quality. Furthermore, the low quality of governance was not only the effect of the governance style but also the strategy aimed at remaining in the commune leader office for many terms.

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