Job Satisfaction among Female Social Workers in Light of Their Subjection to Client Violence

2021 ◽  
Vol 45 (2) ◽  
pp. 125-141
Author(s):  
Maya Kagan
Keyword(s):  
Job Satisfaction ◽  
Social Workers ◽  
Client Violence

A Study on Client Violence Experience of Social Workers

2018 ◽  
Vol 20 (1) ◽  
pp. 65-89
Author(s):  
Jae-Yong Lee ◽  
Soo-Cheon Yi
Keyword(s):  
Social Workers ◽  
Client Violence

scholarly journals Psychosocial Burden and Strains of Pedagogues—Using the Job Demands-Resources Theory to Predict Burnout, Job Satisfaction, General State of Health, and Life Satisfaction

2021 ◽  
Vol 18 (15) ◽  
pp. 7921
Author(s):  
Marie Drüge ◽  
Sandra Schladitz ◽  
Markus Antonius Wirtz ◽  
Karin Schleider
Keyword(s):  
Job Satisfaction ◽  
Life Satisfaction ◽  
Prediction Model ◽  
Social Workers ◽  
Job Demands ◽  
State Of Health ◽  
General State ◽  
Psychosocial Burden ◽  
Role Conflicts ◽  
Copenhagen Psychosocial Questionnaire

The current study examines the Job Demands-Resources theory among pedagogical professionals. A total of 466 pedagogues (n = 227 teachers; n = 239 social workers) completed the Copenhagen Psychosocial Questionnaire online. After testing the questionnaire structure using confirmatory factor analysis, a JD-R-based prediction model to predict effects of strains on the outcome constructs of burnout, job satisfaction, general state of health, and life satisfaction was estimated. The results confirm the questionnaire structure (RMSEA= 0.038; CFI = 0.94) as well as the fit of the prediction model (RMSEA = 0.039; CFI = 0.93). The outcome constructs could be predicted by emotional demands, work–privacy conflict, role conflicts, influence at work, scope for decision making, and opportunities for development (0.41 ≤ R² ≤ 0.57). Especially for life satisfaction, a moderator analysis proved the differences between teachers and social workers in the structure of the prediction model. For teachers, quantitative demands and work–privacy conflict are predictive, and for social workers, role conflicts and burnout are predictive. The study offers starting points for job-related measures of prevention and intervention.

Service user violence against social workers in Italy: Prevalence and characteristics of the phenomenon

2021 ◽  
pp. 146801732110091
Author(s):  
Alessandro Sicora ◽  
Urban Nothdurfter ◽  
Barbara Rosina ◽  
Mara Sanfelici
Keyword(s):  
Social Workers ◽  
Social Services ◽  
Child Protection ◽  
Service User ◽  
Online Survey ◽  
Professional Relationship ◽  
Effective Prevention ◽  
Client Violence ◽  
Prevention Programmes ◽  
Victims Of Violence

Summary Client violence in social services is perceived as constantly increasing in Italy, raising deep concern. This article presents the results of the first online survey on the phenomenon. Involving 20,112 social workers, the aim was to determine the prevalence and forms of client violence towards social workers and to identify key factors associated with such events. Findings The results suggest that the vast majority of Italian social workers experience client violence during their careers. Verbal aggression and threats were most common forms of violence, followed by physical attacks and property damage. Young and less experienced social workers appeared more likely to be victims of violence, as well as those who more frequently work in isolation or without their colleagues’ support. Social workers in child protection services, services for adults and municipality services accessible to the entire population were found to be at higher risk of client violence. The social workers considered the quality of the client/professional relationship and communication skills to be critical in preventing and dealing with aggression by users. Unfulfilled clients’ expectation was considered to be one of the main factors contributing to frustration and the consequent hostile behaviour. Applications Violence against social workers is a ‘wake-up call’ that makes the weakening of welfare services, and therefore of professional social work, more visible. The first nationwide study on service user violence reported by this paper may significantly contribute to raising awareness about the phenomenon in Italy and to the devising of effective prevention programmes.

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