Is Social Impact the Goal?
This chapter suggests several reasons that networks fall short of social impact. First, it defines social impact as distinct from outcomes. Further, it indicates that networks may intentionally focus on results other than social impact. The chapter introduces a typology of social impact. Second, the chapter explores how the complexity of various social issues such as climate change or education typically involves diverse stakeholders who approach the problem differently. Social problems that are simple, obvious, or chaotic usually do not require a network response. In contrast, wicked problems that are complicated or complex benefit from network solutions. Throughout the chapter, various cases illustrate how networks might engage a social challenge and what outcomes may result. It includes a description and templates for root cause analysis.