Quality management standards for facility services in the Italian health care sector

2006 ◽  
Vol 19 (6) ◽  
pp. 451-462 ◽  
Author(s):  
Vittorio Cesarotti ◽  
Bruna Di Silvio
Keyword(s):  
Health Care ◽  
Quality Management ◽  
Health Care Sector ◽  
Management Standards

scholarly journals The Mediating Role of Total Quality Management between Human Resource Practices, Information Technology Infrastructure and Performance of Pakistan Public Hospitals

2019 ◽  
pp. 67-77
Keyword(s):  
Health Care ◽  
Quality Management ◽  
Total Quality Management ◽  
National Culture ◽  
Health Care Sector ◽  
Public Hospitals ◽  
Organization Performance ◽  
Total Quality ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure

Health care sector in developing countries is striving for sustainable performance, where total quality management and national culture has considered as a key strategy for the hospitals to become more effective. Although, to understand the diverse perceptions of health care sector performance, this study aims to examine the impact of information technology infrastructure (ITI), human resource management practices (HRM) on the health care sector performance in Pakistan with the mediating effect of total quality management and the moderating role of national culture. However, this research used SmartPLS (SEM) 3.0 for the analysis of survey data (n = 249) collected from doctors working in public hospitals of Pakistan. Empirical results found that from six direct hypothesis,five have a direct strong relationship with total quality management (TQM) and organization performance (OP). Where, total quality management mediates the relationship between HRM and organization performance except ITI. Finally, national culture moderated the relationship between TQM and organization performance.

A Study On Impact Of Work Life Related Factors On Employee Engagement In Health Care Sector Workers In Dindigul District.

2019 ◽  
Vol 118 (7) ◽  
pp. 20-26
Author(s):  
S. JAYARAMAN ◽  
R. Sindhya ◽  
P. Vijiyalakshmi
Keyword(s):  
Health Care ◽  
Path Analysis ◽  
Employee Engagement ◽  
Health Care Workers ◽  
Health Care Sector ◽  
Work Life ◽  
Primary Data ◽  
Related Factors ◽  
Care Workers ◽  
The Impact

this research aims to find out the intensity of Employee Engagement of the health care sector workers and the relationship between the Work life factors and Employee Engagement of Health care sector workers in Dindigul District. Primary data were used in this research, were collected from 298 Health care workers from Dindigul District. Questionnaire was the major tool used to gather the primary data from the selected sample respondents. For this purpose, a well structured questionnaire was constructed with the help of professionals and the practiced employees of various health care units in Dindigul District. The health care employees were chosen by simple random sampling method. The investigative measures of regression Path analysis, and simple percentage analysis were utilized to find the impact of work life related factors with the Employee Engagement. The maximum Health care workers were generally satisfied with their jobs. The analytical procedure of path analysis multiple regressions was utilized to determine the predicting strength among Work life factors and the employee engagement. This study provides an another view about the importance of Work life factors and Employee engagement for organizational effectiveness and performance .

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