Using Analytic Network Process to Establish Performance Evaluation Indicators for the R&D Management Department in Taiwan’s High‐tech Industry

2007 ◽  
Vol 8 (3) ◽  
pp. 156-172 ◽  
Author(s):  
Pang‐Lo Liu ◽  
Chih‐Hung Tsai
Keyword(s):  
Performance Evaluation ◽  
Analytic Network Process ◽  
High Tech ◽  
High Tech Industry ◽  
Network Process

An analytic network process model for hospital facilities management performance evaluation

Facilities ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Joseph H.K. Lai ◽  
Huiying (Cynthia) Hou ◽  
David J. Edwards ◽  
P.L. Yuen
Keyword(s):  
Performance Evaluation ◽  
Performance Indicators ◽  
Process Model ◽  
Evaluation Model ◽  
Analytic Network Process ◽  
Facilities Management ◽  
Focus Group Study ◽  
Content Type ◽  
Network Process

Purpose This study aims to establish a rigorous model that can pragmatically evaluate the facilities management (FM) performance of hospitals. Design/methodology/approach Among the applicable performance indicators that were identified from extant literature, a focus group study shortlisted ten key performance indicators (KPIs) in four categories (safety, physical, financial and environmental) and verified their practicality. Using the analytic network process (ANP) method to process the focus group’s responses yielded importance weightings for the KPIs and developed the intended evaluation model. This model was then validated by a case study. Findings From the empirical data collected, two types of FM performance data and two scenarios of KPI scores were identified. To process these data and scores, a robust calculation method was devised and then proved useful in obtaining an overall score for holistic hospital FM performance. The case study confirmed the appropriateness and validity of the model developed. Research limitations/implications Through illustrating how the ANP method could be applied to develop an FM performance evaluation model, the study contributes knowledge to the multi-criteria decision-making domain. Despite the geographical limitation of the model established (i.e. centered around a group of hospitals investigated in Hong Kong), the study can serve as a reference for developing performance evaluation models for other buildings or infrastructures globally. Practical implications The model constitutes a practical tool for evaluating the FM performance of hospitals. Using this model on a regular basis will enable performance benchmarking and hence, continuous improvement of FM services. Originality/value The ANP model established is the first of its kind tailored for evaluation of hospital FM performance.

scholarly journals ANALYTIC NETWORK PROCESS AND BALANCED SCORECARD APPLIED TO THE PERFORMANCE EVALUATION OF PUBLIC HEALTH SYSTEMS

2015 ◽  
Vol 35 (2) ◽  
pp. 353-361 ◽  
Author(s):  
Marco Aurélio Reis dos Santos ◽  
Valério Antonio Pamplona Salomon ◽  
Fernando Augusto Silva Marins
Keyword(s):  
Public Health ◽  
Performance Evaluation ◽  
Health Systems ◽  
Balanced Scorecard ◽  
Analytic Network Process ◽  
Public Health Systems ◽  
Network Process

scholarly journals Evaluating Green Performance of Suppliers via Analytic Network Process and TOPSIS

2013 ◽  
Vol 2013 ◽  
pp. 1-13 ◽  
Author(s):  
Gülşen Akman ◽  
Hamit Pışkın
Keyword(s):  
Performance Evaluation ◽  
Evaluation System ◽  
Evaluation Criteria ◽  
Multicriteria Decision Making ◽  
Analytic Network Process ◽  
Ideal Solution ◽  
Manufacturing Companies ◽  
Green Performance ◽  
Network Process ◽  
Green Suppliers

Developments in environmental issues in the last few years have been forcing manufacturing companies to improve their environmental performances. Many firms developed integrated relationships with their suppliers to increase their environmental performance and to decrease their hazardous effects on the environment. Then, selecting suitable and green suppliers in the supply chain has become a key strategic consideration. A performance evaluation system for green suppliers is necessary to determine the suitability of suppliers to cooperate with the firm. Therefore, in this study, a model for evaluating green performance of suppliers is proposed, and a hybrid multicriteria decision making model is developed in order to evaluate green performance of the suppliers. The analytical network process technique is applied to handle the relationships and dependence of selection criteria and subcriteria and determine weights of the criteria. The technique for order preference by similarity to ideal solution is used to sequence the suppliers for ideal solution of the suppliers’ green performance evaluation problem. After a comprehensive literature survey, evaluation criteria of green performance for suppliers are determined. Finally, green performance of 18 suppliers of an automobile company was evaluated by this model. These 18 suppliers manufacture chassis and its components.

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